The service advisor was very friendly and knowledgeable about the issues with my truck. The service performed was well done and I am very satisfied.
John, thank you for writing us a review! We are glad that our service advisor could provide you with a friendly and knowledgeable service experience. ...Jason Hawks, General Manager.
Russell Mattice was the one who helped us this time with our 50k service. He was very knowledgeable, friendly, and patient. He also made sure we got a... good deal with what had to be done. Mark Knickerbocker, who has sold us 3 cars, was also very accommodating by letting us use his car to do errands instead of waiting out the 2-3 hour service in the dealership. We live 2 hours away and usually do a lot of errands when we go to the city. He has always done this for us and that shows that he is thankful for and never forgets the business we gave him. Larry H. Miller Chevy in Provo will always be my preferred dealership. Everyone there is very nice and professional. I have never had a bad experience with the people who work there. Keep it up!
Pepper thank you so much for your awesome review! I loved reading it! I'm so glad you continue to have enjoyable experiences when you visit our dealer...ship! I'll let Russell and Mark know you enjoyed their service! - Jason Hawks, General Manager
We contacted Larry H Miller used cars as we are looking to purchase a used, low mileage SUV. They were great when we contacted them. We gave them abou...t five different vehicles we were interested in, most in the $30,000 - $35,000 price range. We have been actively looking for a couple months and were ready to buy. They set up an appointment with us to meet us at the LHM Chevrolet dealership. They told us they would have all the vehicles we were interested in there and ready for us to drive. I was impressed. Then we actually got to the appointment. Our appointment was listed on their appointment display board, but the person we were supposed to meet was not there. They introduced us to another sales person. The sales person asked what we were looking for. We told him that we had already given all that information and were told that the vehicles would be ready to drive when we arrived. He didn't seem to know any of this, and they didn't have a single vehicle we were interested in on their lot. Complete waste of the bulk of a Saturday morning getting there and getting home without being able to even drive a single vehicle we were interested in. Completely unprofessional. I certainly will not be giving any business to LHM.
ngage I apologize for the confusion and miscommunication. If you still feel inclined, please reach out to me so I may learn more about your visit so I... may address any areas of concern. Jason Hawks, General Manager
The car salesman is the best. He helped us find the right vehicle we wanted. The experience of buying a vehicle with him is just such a pleasure. We w...ould definitely recommend him to everyone we know who wants to get a new or used vehicle.
Jay I'm glad you enjoyed working with our team member so much! I'm proud of the team we have here. -Curtis Sampson, General Manager
Thank you Russell for all you do to make our experience great at the service dept. He goes out of his to take of my for cars. Thank you Scott Loy
Scott thanks for giving us 5 stars! I'll pass this along to Russell and let him know you appreciate his service. -Curtis Sampson, General Manager
They were all very considerate. They fixed my car very quickly and they helped me in any way that they were able to. They were also so very nice to my... little niece! Great service!
Janaylee, thanks for this great review! I'm happy the service department not only fixed your car up, but also helped both you and your niece feel comf...ortable. --Curtis Sampson, General Manager
Great service. Brent Moore is my go to guy for my car issues. I go where he goes.
Roger I'll pass this along to Brent. I'm glad you continue to have great experiences with our service department! Thanks for the 5-star rating. -Curt...is Sampson, General Manager
I bought my Colorado from this dealership in October of 2015. I was very pleased with the service at the time of that purchase and decided that I woul...d continue to buy vehicles and have them serviced at this dealership, at least as long as that level of service continued. To this day, I have continued to go to LHM Chevrolet for my vehicle needs, and I have continued to receive quality service each visit. I even drive over 100 miles one way and pass by several Chevrolet dealerships to get to this one because I know I will be treated with respect and that I will receive the service I need at a fair price and in a timely fashion. I appreciate the phone calls, mailings, webpage, and all other means of communication available to me, but I especially appreciate the people who work there. They have been very honest and sincere with me each time I visit.
Larry thank you so much for your excellent review and your continued business. The fact that you drive past other dealerships just to come see us make...s me proud of the work the staff has done. I look forward to our next conversation! -Curtis Sampson, General Manager
Great buying and service experience with this dealer! They worked very hard to be sure I drove off the lot with exactly the vehicle I wanted. Their le...vel of service is off the charts and all the staff is personable and helpful. If you are looking for a new car, START HERE FIRST! :-)
Thank you so much for the 5-star review! I'm so glad you had a great experience buying a new vehicle! -Curtis Sampson, General Manager
was getting car served. Also recall. Staff keep us informed. Had an appointment was waited on quickly. Service area and waiting area clean Not sure wh...at you mean title.Service fine review could be better explained.
Linda, I'm glad you had a good experience with our service department. We hope to see you again! -Curtis Sampson, General Manager