Reviews

Average Ratings

4.7
142 lifetime reviews. Includes reviews from DealerRater.com
  • No pressure
    July 14, 2017

    I went to dealers all day. They all seemed dismissive and didn't want to make a deal with me because I was young really dont know why but from the...

    Irwin Mazda

    Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I am pleased to hear you had a ...


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    I went to dealers all day. They all seemed dismissive and didn't want to make a deal with me because I was young really dont know why but from the minute I walk in to Mazda they made took in everything I had to say and made me feel like they wanted to give me the best possible deal.

    Does recommend this dealer
    Irwin Mazda

    Hello, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I am pleased to hear you had a stress-free experience with us. At Irwin Mazda, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We thank you choosing Irwin Mazda & we look forward to working with you again soon. Take care. Sincerely, Carlos Sousa, GM


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  • New car purchase
    July 14, 2017

    Very satisfied with the way everything went. Jeff was extremely polite and professional. We would highly recommend you ask for him. Chuck was also...

    Irwin Mazda

    Hello, We greatly appreciate your five star review/rating. I am happy to hear you enjoyed your car-buying experience with us. Jeff, Chuck & Carlos...


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    Very satisfied with the way everything went. Jeff was extremely polite and professional. We would highly recommend you ask for him. Chuck was also professional as we signed all the paperwork. Carlos the sales manager gave us a great deal, He made us feel at home

    Does recommend this dealer
    Irwin Mazda

    Hello, We greatly appreciate your five star review/rating. I am happy to hear you enjoyed your car-buying experience with us. Jeff, Chuck & Carlos are all outstanding & we are honored to have them on our team. Thank you for recommending Irwin Mazda & we hope to see you again soon. Safe travels. Sincerely, Carlos Sousa, GM


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  • My Second Irwin Experience
    July 8, 2017

    This second time leasing a mazada from Irwin Mazda and it has been a pleasant and wonderful experience. The sales team was very accomadating and m...

    Irwin Mazda

    Hello, Thank you so much for being a loyal customer, we greatly appreciate it & welcome back! I am happy to hear you had a wonderful leasing exper...


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    This second time leasing a mazada from Irwin Mazda and it has been a pleasant and wonderful experience. The sales team was very accomadating and made you feel comfortable.

    Does recommend this dealer
    Irwin Mazda

    Hello, Thank you so much for being a loyal customer, we greatly appreciate it & welcome back! I am happy to hear you had a wonderful leasing experience with us. We appreciate you shopping at Irwin Mazda & we look forward to working with you again soon. Please enjoy your new vehicle. Take care. Sincerely, Carlos Sousa, GM


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  • Excellent Dealership Experience
    July 4, 2017

    After doing thorough research on the type of car I wanted to lease, I then arrived at Irwin Mazda in Freehold, N.J. with more than a little trepid...

    Irwin Mazda

    Hello, Thank you so much for taking the time to leave us such a wonderful five star review. I am happy to hear you had an excellent leasing experi...


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    After doing thorough research on the type of car I wanted to lease, I then arrived at Irwin Mazda in Freehold, N.J. with more than a little trepidation since I had never leased before or had any history with Mazda. Within minutes after meeting Gwen at the front door when I walked in, all my angst evaporated. She was extremely personable, professional, knowledgable, and efficient. She was never pushy and took all the time I needed to answer my questions. And when I did make my final decision, she went out of her way to procure the exact model I wanted. I could never overstate what a great asset she is to that company! Also, thanks to Mr. Irwin who took the time to meet me the first day and offer his help. When the day came to pick up the vehicle I had the pleasure of meeting Charlie from the finance department. He made the whole process quite painless! Oftentimes, these transactions can be lengthy and laborious, but with his efficiency and sense of humor, I felt at ease and was able to choose the correct lease for my needs. I have rated this dealership with a 5 star review since that was my experience in every way.

    Does recommend this dealer
    Irwin Mazda

    Hello, Thank you so much for taking the time to leave us such a wonderful five star review. I am happy to hear you had an excellent leasing experience with us. At Irwin Mazda, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Irwin Mazda & we hope to see you again soon. Sincerely, Carlos Sousa, GM


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  • Mazda CX5 and Mazda 3
    June 26, 2017

    I had a great experience purchasing my 2014 Mazda CX-5 and 2017 Mazda 3 at Irwin Mazda in Freehold. We were treated with class from the moment I w...

    Irwin Mazda

    Hello, Congratulations on your 2014 Mazda CX-5 and 2017 Mazda 3!! Thank you for taking the time to leave us a five star review. We are happy to he...


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    I had a great experience purchasing my 2014 Mazda CX-5 and 2017 Mazda 3 at Irwin Mazda in Freehold. We were treated with class from the moment I walked in with my wife and 2 year old daughter. Gwen met our needs for each purchase and got me the right cars to fit within my budget and my families needs. She went above and beyond for me with both vehicles. Gwen explored all options and got me everything I needed. Carlos and Charlie also put in a lot of work on my Mazda 3. They searched and made plenty of phone calls to ensure we were taken care of and provided with the lowest monthly payment. A truly fantastic experience and an amazing dealership. Thank you again!!

    Does recommend this dealer
    Irwin Mazda

    Hello, Congratulations on your 2014 Mazda CX-5 and 2017 Mazda 3!! Thank you for taking the time to leave us a five star review. We are happy to hear you had a fantastic car-buying experience with us. Gwen, Carlos & Charlie are all amazing & we are lucky to have them on our team. Thank you for shopping at Irwin Mazda & we look forward to working with you again soon. Safe travels! Sincerely, Carlos Sousa, GM


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  • Service appt.

    The staff is great!!! My appointment was made for an oil change only. I asked them to check my blinker and headlight if they could in the allotte...

    Dealer Response

    Joann, Thank you for taking the time to submit your five star review. I am glad you enjoyed your service experience with us. It was a pleasure ser...


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    The staff is great!!! My appointment was made for an oil change only. I asked them to check my blinker and headlight if they could in the allotted time for my appointment. They were able to take care of both and it saved me a trip to go back there. Thank you for having such a wonderful staff!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Joann, Thank you for taking the time to submit your five star review. I am glad you enjoyed your service experience with us. It was a pleasure serving you. Best, Carlos Sousa, GM


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  • Excellent staff, comfortable wait

    Took me into shop to see the nail in my tire. Some may choose not to see, but I appreciated the invite. And on another visit was explained in dept...

    Dealer Response

    Hello Theodore. Thank you for taking the time to submit your five star review. I am glad you enjoyed your service experience with us. It was a ple...


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    Took me into shop to see the nail in my tire. Some may choose not to see, but I appreciated the invite. And on another visit was explained in depth the nature of unusual turbo sounds made during extreme heat conditions. I forget the mechanics name, sorry, but find him and give him a raise!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Theodore. Thank you for taking the time to submit your five star review. I am glad you enjoyed your service experience with us. It was a pleasure working with you. Best, Carlos Sousa, GM


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  • Zoom Zoom!!
    June 9, 2017

    We had an extremely pleasurable experience with Gwen. She was very knowledgeable and did not pressure us to make an immediate decision. Came back ...

    Irwin Mazda

    Hello, We greatly appreciate your five star review/rating. We are pleased to hear you had a wonderful & positive experience at Irwin Mazda. Gwen ...


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    We had an extremely pleasurable experience with Gwen. She was very knowledgeable and did not pressure us to make an immediate decision. Came back the next day and left with the Mazda3 hatchback. Highly recommend Gwen as a sales person.

    Does recommend this dealer
    Irwin Mazda

    Hello, We greatly appreciate your five star review/rating. We are pleased to hear you had a wonderful & positive experience at Irwin Mazda. Gwen is outstanding & we are honored to have her on our team. Thank you for shopping at Irwin Mazda & we hope to see you again soon. Please enjoy your new Mazda 3 Hatchback. Sincerely, Carlos Sousa, GM


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  • Great experience
    June 9, 2017

    I dealt with Jay. What a pleasure. Nice, very hardworking guy. No BS. Jay did everything he said he would do. Steve was also very helpful at ...


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    I dealt with Jay. What a pleasure. Nice, very hardworking guy. No BS. Jay did everything he said he would do. Steve was also very helpful at delivery.

    Does recommend this dealer

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  • Go to Gwen Gainfort!
    May 30, 2017

    Great experience. Went to buy a Mazda 3 Hatchback and Gwen took care of us and I drive home in my new car that day. I Would definitely recommend f...

    Irwin Mazda

    Hello, Thank you so much for your wonderful five star review. I am so happy to hear you had a great car-buying experience with us. Gwen truly love...


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    Great experience. Went to buy a Mazda 3 Hatchback and Gwen took care of us and I drive home in my new car that day. I Would definitely recommend friends and family.

    Does recommend this dealer
    Irwin Mazda

    Hello, Thank you so much for your wonderful five star review. I am so happy to hear you had a great car-buying experience with us. Gwen truly loves working with her customers and will always do everything in her power to find you the perfect car at a great price. Thank you for choosing Irwin Mazda & we look forward to working with you again in the future. Please enjoy your new Mazda 3 Hatchback. Best Wishes, Carlos Sousa, GM


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