Laurel Chrysler Dodge Jeep RAM

Reviews

12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 13, 2015

    I brought my 93 LeBaron there do to a problem with the alarm. When they called, I came to pick it up. Said the problem was a wire connection. Paid $155.... Opened the drivers door the alarm went off. Waited in the waiting room. Was told it was fixed another wire connection. Opened the drivers door, the alarm went off again. I asked to just disable the alarm. Was told that was not possible. Back to the waiting room. Once again was told it fixed, same results. Was told it needs an Alarm Module but none can be found. So I was told to avoid locking the doors. Went home searched on the internet. Found that if the Alarm Module is disconnected when the engine is running, then the alarm is disabled. I did that. Went back to Laurel Chrysler. I requested a $100 refund since they did not fix it, I did. Frank the GM refused and refunded $88.15. He said they had to pay the Tech for time spent diagnosing. I replied that that he did not correctly diagnosis the problem of fix the problem. Frank said that does not matter, he still has to pay the guy.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 13, 2014

    I LIVE IN NEW JERSEY BY THE BEACHES,MY DEALING WITH DON SCHMIDT WAS THE SMOOTHEST EASY TRANSACTION I HAVE EVER HAD IN ANY OF LIFE'S EVENTS. ALL I DID WAS... PICK MY CAR (CREAM PUFF)RENDEZVOUS,DON DID THE PAPER WORK,DIRECTLY MAPED OUT PROCESS WITH MY FINANCE CO(CAPITAL ONE AUTO) - - THEN - - HAD MY CAR DELIVERED TO MY DRIVEWAY- 5 MINUTES LATER PAPERS WERE SIGNED AND I HAD MY CAR. 5 MINUTES DONE,WHOLE PROCESS PRE ARRANGED BY DON SCHMIDT AS I SAID THE SMOOTHEST PURCHASE IN MY LIFE ..MAYBE 270-300 MILES APART MY RENDEZVOUS IS STILL THE CREAM PUFF TODAY AS IT WAS 2 YEARS AGO WHEN DON SOLD ME IT. DON SCHMIDT SELLS QUALITY ANY STATE YOU LIVE YOU MUST SEE THIS MAN AND HIS INVENTORY HE WILL GET THE SALE DONE QUICK, SMOOTH, AND LEAVE YOU OVERWHELMED BY THE SATISFACTION . I NEVER LEFT MY HOUSE,I NEVER WENT TO THEIR LOT,DONS INTERNET PROFESSIONALISM MADE THIS SALE- AGAIN NO MATTER WHERE YOU LIVE BUY YOUR CAR HERE DAVE WISSMAN NEW JERSEY SHORE

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 4, 2011

    Was looking for a 5spd again they had what I was looking for and excellent people that made my purchase easy and comfortable I hope to have this car for... a long time and if I look for something else I will Check there first

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad we could make your experience a good one, Steff! Thank you for choosing Laurel Chrysler Dodge Jeep Ram for your vehicle needs.

  • 1.0 out of 5
    September 19, 2014

    This place is a joke, was going to buy a car THAT DAY and they sent it off to an auction. All I was told was "I told you it could be going" they didn't... even offer something different....do not recommend

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 17, 2014

    I've been working with Cody Custer on line for a 2015 Hyundai Genesis and he has been an unbelievable professional. Our communication has been cordial... and pleasant, he respond to my continued questions honestly, immediately and completely. Cody has worked with me on a price that has convinced me that his dealership provides the best deal value wise for my money. I discussed the overall value of his price with a good friend and car salesman here in San Antonio Texas. Based on my friend's comments I've decided that it is the best deal for me to buy from Laurel. As of these comments I'm in the process of finalizing the deal with this dealership. Consequently I believe that a car buying transaction with Laurel, will be positive and stress free effort for anyone. Give them a try as I have, and I think your experience will be a pleasant one. After conclusion of my travel to the dealership, I'll include another assesment of the final deal and drive out with my new car.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2014

    I had a great experience buying a car here. The whole process was really easy, no surprises or hidden fees and no hardcore sell job on extended warranties... or other stuff. My salesguy, Cody, was very straightforward and had the car ready for me when I arrived at the dealership. I had filled out most of the finance paperwork ahead of time so that process was really easy as well. The person handling the finance, Jennifer, was also easy to work with and answered all my questions thoroughly. I wish all my car purchases had been like this one

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2013

    we were in on a sat for an oil change..took an hour to change the oil...need to speed that up a bit...also missed the donuts on sat morn (lol)

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2012

    Would recommend this dealership as low pressure, friendly, and very nice facility. We thank Don for his helpfulness and taking the time to make this a... pleasant purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2012

    I live in S. Jersey and bought my beautiful Buick Rendezvous from home over 6 hrs away. Don Schmidt was the professional salesman taking care of transaction.... While dealing with customers on site, Don was always available to take calls ,questions and deal with my finance co. Don then had my vehicle delivered right to my driveway. THE BEST CO. TO PURCHASE FROM IF YOUR BUYING ONLINE OUT OF STATE-ANYWHERE.- -DAVE W.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 10, 2012

    We purchased a 2002 avalanche from this dealer today. we drove 330 miles one way to make this purchase. When we arrived we were greeted with a smile and... the vehicle was exactly as described. They made a long stressful day very enjoyable!!! our next purchase new or used will definately be with these guys if at all possible.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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