Reviews
Unhappy
Over $1600.00 in repair cost , I still had to come back and wait over 3 hours for an engine lite problem.
Unhappy
Over $1600.00 in repair cost , I still had to come back and wait over 3 hours for an engine lite problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Freehold Buick GMC GMC dealer PLACE DETAILS
Freehold Buick GMC GMC dealer PLACE DETAILS Customer Service is a big factor for me and I got that and more from Mitch Zarrow. I had not planned on buying the Envista, I just wanted to see the car since seeing it in a new cars article for 2024. Mitch was so nice in answering all of my questions when I stopped in the first time. Because of Mitch's customer service I returned to test drive and bought the car! Customer Service skills are unique to find today and Mitch Zarrow is one of a kind. I have always been a VW person, having owned a 74 beetle and my 1997 Passat that I was driving until I bought the Envista. My intention was to upgrade to an Audi Q3, the Audi dealership was without Customer Service skills, their loss! I visited six dealerships, four failed on customer service, one mediocre and Freehold Buick GMC because of Mitch was OUTSTANDING!
Freehold Buick GMC GMC dealer PLACE DETAILS
Freehold Buick GMC GMC dealer PLACE DETAILS Customer Service is a big factor for me and I got that and more from Mitch Zarrow. I had not planned on buying the Envista, I just wanted to see the car since seeing it in a new cars article for 2024. Mitch was so nice in answering all of my questions when I stopped in the first time. Because of Mitch's customer service I returned to test drive and bought the car! Customer Service skills are unique to find today and Mitch Zarrow is one of a kind. I have always been a VW person, having owned a 74 beetle and my 1997 Passat that I was driving until I bought the Envista. My intention was to upgrade to an Audi Q3, the Audi dealership was without Customer Service skills, their loss! I visited six dealerships, four failed on customer service, one mediocre and Freehold Buick GMC because of Mitch was OUTSTANDING!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aaron was super easy to communicate with, offered plenty
Aaron was super easy to communicate with, offered plenty of options, and is just an overall wonderful guy to work with. I appreciate him and Freehold Buick GMC! Thanks!
Aaron was super easy to communicate with, offered plenty
Aaron was super easy to communicate with, offered plenty of options, and is just an overall wonderful guy to work with. I appreciate him and Freehold Buick GMC! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gary at Freehold GMC Buick
Gary was fantastic! I told him exactly what I was looking for, he helped me find the perfect car based on my needs and budget. Process was quick and he even took the time out to connect my phone and show me all of the features the car had!
Gary at Freehold GMC Buick
Gary was fantastic! I told him exactly what I was looking for, he helped me find the perfect car based on my needs and budget. Process was quick and he even took the time out to connect my phone and show me all of the features the car had!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Best Dealership Service hands down. Carmen, Anthony, Jon Great People. Car in and out quick . Fixed right the first time. I will go no other place .
Great Service
Best Dealership Service hands down. Carmen, Anthony, Jon Great People. Car in and out quick . Fixed right the first time. I will go no other place .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership
The best dealership I’ve ever dealt with. The service department is outstanding. Appointments are easy to get and the repairs are always done quickly and completely
Great dealership
The best dealership I’ve ever dealt with. The service department is outstanding. Appointments are easy to get and the repairs are always done quickly and completely
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Experience was outstanding! Very satisfied with th
The whole team at freehold Buick gmc went above and beyond to make me a satisfied customer. They took care of my problem in a professional manner. Actually called me a few days later to make sure I was good! I’ll definitely be back!
Experience was outstanding! Very satisfied with th
The whole team at freehold Buick gmc went above and beyond to make me a satisfied customer. They took care of my problem in a professional manner. Actually called me a few days later to make sure I was good! I’ll definitely be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
If You Want the Best; This is the Dealership!
I have been with this dealership for 30 years and I have recommended this dealership to family and friends because CUSTOMER SATISFACTION is important to them. From the sales people to the service department, they are professional, courteous and everyone tries hard to make sure your experience buying a new or used car is a great one. I bought my grandson's 1st car at this dealership and he now understands why I but my cars with this dealership.
If You Want the Best; This is the Dealership!
I have been with this dealership for 30 years and I have recommended this dealership to family and friends because CUSTOMER SATISFACTION is important to them. From the sales people to the service department, they are professional, courteous and everyone tries hard to make sure your experience buying a new or used car is a great one. I bought my grandson's 1st car at this dealership and he now understands why I but my cars with this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Finally an honest service department
Always have had good experiences in service. Always smooth and honest. Have had nightmare experiences else where glad I found somewhere I can trust bringing my car to.
Finally an honest service department
Always have had good experiences in service. Always smooth and honest. Have had nightmare experiences else where glad I found somewhere I can trust bringing my car to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience with sales
Sales was a pleasure to deal with. They made the process quick and enjoyable. They helped me locate a vehicle that was exactly what I was looking for.
Great experience with sales
Sales was a pleasure to deal with. They made the process quick and enjoyable. They helped me locate a vehicle that was exactly what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase