South Hills Chrysler Dodge Jeep RAM FIAT

New 888-249-1719 Dealer Website
Used 877-877-8658 Email Dealer
Service 888-228-2978

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Reviews

Average Ratings

4.0
Average based on 89 reviews
  • Recent Purchase of 2014 Jeep Grand Cherokee

    Our salesman, Antonio, and everyone else at South Hills Chrysler Plymouth Jeep provided excellent service. I looked at one other local Jeep dealer...

    Dealer Response

    Hey Engineer Dirk! Thank you for taking the time to share you experience. We look forward to our future sales & service relationship! -KS


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    Our salesman, Antonio, and everyone else at South Hills Chrysler Plymouth Jeep provided excellent service. I looked at one other local Jeep dealer during the buying process (to get a price check), and knew I was getting the best deal, with the best folks at South Hills. I'm very, very happy with South Hills, and expect that this will be a long-lasting relationship.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hey Engineer Dirk! Thank you for taking the time to share you experience. We look forward to our future sales & service relationship! -KS


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  • Excellent Customer Service during Purchase

    In June 2016, my husband and I came to South Hills Chrysler, Doge, Jeep, Ram & Fiat to look at a used Jeep Grand Cherokee Limited. Our sales asso...


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    In June 2016, my husband and I came to South Hills Chrysler, Doge, Jeep, Ram & Fiat to look at a used Jeep Grand Cherokee Limited. Our sales associate was Dan Johnson. During the sales process, Dan was very patient with me and actually listened to what I wanted. He spent several hours with us to make sure that what we looked at met all of our needs. He even ran one of them through the car wash to highlight the color of it. (It looks black, but clean and in the right sun - its a BEAUTIFUL Forest Green) Such a small thing - a car wash - that he personally took care of, SOLD the jeep. During my paperwork process, it was discovered that the Jeep would need a factory recall done. A few days later the parts arrived, and Dan personally brought us a loaner jeep and took ours for the recall. I don't know many car salesmen that would go above and beyond the way he did for us. I would highly recommend him to anyone looking to purchase a car here!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Wonderful knowledgeable honest experience

    Charlie Shaver was our salesman, he has been there 25 years and it was obvious because his knowledge and personality alone sold the sharp Dodge Du...


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    Charlie Shaver was our salesman, he has been there 25 years and it was obvious because his knowledge and personality alone sold the sharp Dodge Durango we purchased from Charlie. My parents only buy from this dealership and we will now do our business here in the future after the wonderful experience we had.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Haleigh oliver

    Charlie shaver was key in the purchase of my vehicle. He found me EXACLTY what I needed and wanted. He was thorough w every aspect of my new car.


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    Charlie shaver was key in the purchase of my vehicle. He found me EXACLTY what I needed and wanted. He was thorough w every aspect of my new car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Terrible service department

    I took my car in for inspection, oil change and tire rotation. I was called and told I needed work done to pass inspection. The estimate was off b...


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    I took my car in for inspection, oil change and tire rotation. I was called and told I needed work done to pass inspection. The estimate was off by hundreds of dollars. They did work I did not authorize and even though I complained and asked for feedback from the manager, I was never contacted. I emailed my concerns and there was no response to that either. Poor customer service. I'll never go back.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • RECENTLY BOUGHT 2015 RAM

    SERVICE HAS NO I REPEAT NO QUALITY CONTROL ! EVERY ISSUE AND CONCERN WAS NOT RESOLVED . TOTALLY SAD AND UNPROFESSIONAL THE NUMBER OF TIMES BACK AN...


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    SERVICE HAS NO I REPEAT NO QUALITY CONTROL ! EVERY ISSUE AND CONCERN WAS NOT RESOLVED . TOTALLY SAD AND UNPROFESSIONAL THE NUMBER OF TIMES BACK AND FORTH. BOUGHT OFF OTHER CHRYSLER DEALERS BUT NEVER AGAIN THERE DUE TO SERVICE !

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • South Hills Jeep

    August 30,2015. I emailed this dealership about a Jeep Wrangler Unlimited I had read about on cars.com. I did not receive a email back. I deceided...


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    August 30,2015. I emailed this dealership about a Jeep Wrangler Unlimited I had read about on cars.com. I did not receive a email back. I deceided to call and visit the dealership. Oh they were happy to see me. Showed me the jeep, took my email address and the internet lady and salesman took my name, number and said they would call me. Never heard from them all week, then over Labor Day weekend they raised the price $2000 over the internet price

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • South Hills Chrysler

    The best compliment that I could pay to any dealership is that I will buy my next call there. I can say that about South Hill. Tremendous experience.

    Dealer Response

    Thank You! Yes, repeat business and referrals are the best compliment we could ever receive!


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    The best compliment that I could pay to any dealership is that I will buy my next call there. I can say that about South Hill. Tremendous experience.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank You! Yes, repeat business and referrals are the best compliment we could ever receive!


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  • will be a customer for life

    I was looking for a new Jeep and I was contacted by Christine by email when I submitted an online request for a quote. She was knowledgeable, kind...

    Dealer Response

    Kimberly- I see that you have left us multiple great reviews on multiple sites and I am so grateful that you have taken the time to share your exp...


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    I was looking for a new Jeep and I was contacted by Christine by email when I submitted an online request for a quote. She was knowledgeable, kind, gracious and patient. When I went to the dealership to look at what was available I met Ryan. He is funny, and extremely polite. He was patient and very knowledgeable. He answered all of our questions, had all of the information we needed and it was my comfort with Ryan,Christine and the dealership that convinced me to purchase a brand new Jeep that evening. We got a great price on exactly what I wanted. I am extremely happy with my experience and with my new Jeep!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Kimberly- I see that you have left us multiple great reviews on multiple sites and I am so grateful that you have taken the time to share your experience. Thank you for your time and welcome to the South Hills Family! -Kate S


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  • Terrible customer service

    I posted a review last week and for some reason it is not here. Hmmm. I purchased a car a few weeks back and had an important issue come up. I cal...


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    I posted a review last week and for some reason it is not here. Hmmm. I purchased a car a few weeks back and had an important issue come up. I called and left a message with the sales mgr. and he never returned my call. The next evening I called and talked to Jim Kostic (sales Mgr) He said he would call me back the next day. He did not. I left a message on the Gen. Mgr. cell phone to call me. He did not. The following day I talked to (had sales mgr. paged) Ray Morris and A,J, and they answered my question and put my mind at ease in about 15 minutes.. Thank you. So apparently most of the people that work there do not return phone calls. I later found out they were playing golf....hm...would it have killed them to do a little customer service before they hit the links? When you are looking to buy a car, nothing but phone calls and after the purchase...you are not important. I will not buy here again. BTW, it took 3 days to get an answer to my question.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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