New 877-438-8044 Dealer Website
Used 877-451-4922 Email Dealer
Service 888-863-3029

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Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

4.5
Average based on 33 reviews.
  • AWESOME EXPERIENCE (For Buying and Service)

    This is my honest review. I know 5 stars across the board seems crazy but it is that way for good reason. I came in about 3 months ago and purchas...

    Dealer Response

    Thank you Joey for your feedback! I am glad to see that you are enjoying your new Mustang. If you ever need any help in the future, please give us...


    Show Full Review

    This is my honest review. I know 5 stars across the board seems crazy but it is that way for good reason. I came in about 3 months ago and purchased a beautiful black 2016 mustang. I was given the best price in the area (I may have explored around a little beforehand hehe). My dealer, Todd, was awesome, made everything super smooth and let me take a great joy ride in another mustang. No haggling necessary and he has been very accessible when I have any questions. So all good there, buying process explained. Customer service is up next. I made a few mods to the mustang myself (gotta be unique) and so I called the service dept with a few questions. The guy was really nice and explained everything I asked very well. And that call took almost 10 minutes, but I didn't sense any frustration or signs of not wanting to keep explaining. I wish I had gotten his name, but he was great. Now on to quality of repairs. Ok so in all honesty I haven't yet gotten my car back from its first service, but if anything is wrong there I will come update my review! The reason I did list it at a 5 was this event: so I mentioned that I did mods myself, stuff like painting lines, coloring wheels, side scoops, the works, so I am always wary of anyone touching my car. So I see on this first service that they do a car wash. I am a little worried at this point but the service guy, I believe his name was TJ, was very receptive. He told me they would have my car hand-washed. I mean, cmon, seriously that's awesome. My first service is free and they OFFERED to hand-wash my car for me. Then they seat me in this nice little waiting area where I can watch my car being serviced and I have free WiFi so I can sit and do my work while I am waiting. I am VERY happy with the services I have received up to this point and will probs buy any future Mustangs from this dealership. Anyways, that got super long...but I do like detail. So yeah, if you are getting a Ford I would say this is a good place to go!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Joey for your feedback! I am glad to see that you are enjoying your new Mustang. If you ever need any help in the future, please give us a call and we will do our best to provide with the service you need.


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  • Online communication

    I was interested in a car they had online and emailed them a few times for an estimate on the vehicle taking my trade into consideration. Gave the...

    Dealer Response

    Hey Brian, I am sorry you've had a poor experience so far. We strive to provide each cutomer with the best possible experience. If you can email m...


    Show Full Review

    I was interested in a car they had online and emailed them a few times for an estimate on the vehicle taking my trade into consideration. Gave them mileage, VIN #, etc but never heard back. Then they emailed me asking if I'm still shopping. I said yes here is the car I'm interested in gave them my trade info again but no response.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Brian, I am sorry you've had a poor experience so far. We strive to provide each cutomer with the best possible experience. If you can email me at msmith@buckeyeford.com or give us a call at 800-700-0050 so we can get your email and find you in our system. I would like to answer any of the questions that you have and help ensure that our sales process is corrected.


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  • Buckeye Ford and Todd Seitz! Best customer service

    I got my Ford Fusion back in Oct 2015 and it was the best experience! I had Todd Seitz as my sales man. He is awesome! I told him what I wanted in...

    Dealer Response

    Thank you Shannon for your feedback! Happy Early One Year Anniversary of your Ford Fusion. We strive for excellence, and it's good to hear that we...


    Show Full Review

    I got my Ford Fusion back in Oct 2015 and it was the best experience! I had Todd Seitz as my sales man. He is awesome! I told him what I wanted in the specs for my Fusion. They did not have it so he went and found it for me and got it sent from Detroit to Sidney, so I could purchase the vehicle I wanted. I would highly recommend not only Buckeye Ford but Todd Seitz to anyone interested in purchasing a new vehicle! Since the purchase the customer service has not ended. They call, send letters and email to check in, and make sure that I am still satisfied with my vehicle, my purchase and my service. Thank you! I will definitely be back!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Shannon for your feedback! Happy Early One Year Anniversary of your Ford Fusion. We strive for excellence, and it's good to hear that we have been providing you with great customer service. If you ever have any questions, please do not hesitate to give us a call.


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About Our Dealership

Dealer on Cars.com since September 2008

Buckeye Ford Lincoln in Sidney, also serving Dayton, Lima, Springfield, and Wapakoneta areas, is proud to be an automotive leader in our community. Since opening our doors, Buckeye Ford Lincoln has maintained a firm commitment to our customers, providing the widest selection of Ford or Lincoln vehicles and ease of purchase.

""Don't buy until you try Buckeye""