We bought a used Chrysler Pacifica from Chad at Dan Hemm. He was the most knowledgeable and friendly salesman of any dealership. The used Pacifica we purchased... was so clean you would have thought it was brand new, not a crumb to be seen.
Leslie the service manager was beyond rude and needs real training on how to handled mistakes made by her service department. I WILL NOT BE BACK. THEY... WILL NEVER TOUCH MY CAR AGAIN.
My husband and I worked with Chad to purchase our new car. They had a wide variety of options to meet our needs and a great selection. Chad was knowledgeable,... friendly and easy to work with. It was no hassle, no pressure atmosphere. His care and concern after our purchase has been top notch!
Got the car of my dreams. Doug was and all the staff were great the purchase experience was easy. Thank you have a great summer!
My Husband and myself have been looking for an SUV to replace my car. Chad was excellent during the process. He was very knowledgeable about the vehicle... that we purchased and knowing what features came with our particular vehicle. We will definitely be back on our next vehicle needs. Thank you Chad for making this a smooth and easy process.
Doug Coblentz was fantastic! He never disappoints. We have bought all of our cars from Doug/Dan Hemm. Doug is patient, knowledgeable, and thorough. Doug... spent a considerable amount of time after I signed the purchasing papers helping me navigate my new Jeep and all of the special features it came with. Thanks Doug!!
Chad Graeser was very professional and straightforward in answering my questions and showing me all available new and used options. He was extremely patient... and helpful during my decision making process and offered additional test drives. Chad and Scott Crawford were also very accommodating as I arranged for the financial end of the deal. I would absolutely recommend Chad, Scott, and Dan Hemm dealership.
My salesman Chad went above and beyond from start to finish putting me in the vehicle that was right for me. A definite asset to the deaership.
Thank you for taking the time to let us know of your experience with Chad. We agree with you he is a major asset to our dealership. Thanks again for y...our business!
I have bought several new Ram trucks and other Chrysler products over the years, always used the same dealer until a "misunderstanding" so I switched to... a different dealer who actually treated me better, well this time I went looking for a new truck I drove thru the local dealership, had never bought anything from here but they had what I was looking for on the lot, my "go to" dealer was going to have to order what I wanted, so I was working 3 different dealerships for a deal when I stopped in the local place, the salesman at the local dealer offered pretty much the same as the other dealers, prices add-on etc were all pretty close cost wise as was the truck, but Chad went above all that, he actually worked to sell me a truck, he communicated, he got back to me when he said he would, he either answered all my questions or promptly got the answers for me all while I was still waiting to hear back from the other guys, he actually WANTED to sell me a new truck and worked to make it happen, his effort really was far above what anyone else did to sell me a truck! so after buying my new ram I sent my Dad out to see Chad , now my Dad has a new Ram, I will also send my brothers and my son to see Chad when they are ready to upgrade, and my wife will upgrade her current Durango to a new one and Chad will be the person we buy it from!
Great buying experience, Chad Graeser was great. Everyone was great to deal with, very professional team that helped me with the purchase of my new Jeep... Cherokee.