Reviews
Very professional helpful - explained everything very
Very professional helpful - explained everything very well ! No suprises ! Richard came in on his day off and everything went very well ! Highly recommend this dealership ! Arranged excellent financing for me !
Very professional helpful - explained everything very
Very professional helpful - explained everything very well ! No suprises ! Richard came in on his day off and everything went very well ! Highly recommend this dealership ! Arranged excellent financing for me !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very professional helpful - explained everything very
Very professional helpful - explained everything very well ! No suprises ! Richard came in on his day off and everything went very well ! Highly recommend this dealership ! Arranged excellent financing for me !
Very professional helpful - explained everything very
Very professional helpful - explained everything very well ! No suprises ! Richard came in on his day off and everything went very well ! Highly recommend this dealership ! Arranged excellent financing for me !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a vehicle online that was too good to be true, once I
Had a vehicle online that was too good to be true, once I inquired about it ...of course it is no longer available. Deceptive practices that dealerships do...no suprise. This is the 3rd dealership that has done this to me in the last week...if it sounds good, chances are it AIN'T there!!!
Had a vehicle online that was too good to be true, once I
Had a vehicle online that was too good to be true, once I inquired about it ...of course it is no longer available. Deceptive practices that dealerships do...no suprise. This is the 3rd dealership that has done this to me in the last week...if it sounds good, chances are it AIN'T there!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I looked up my KBB value of my car for a trade in and it
I looked up my KBB value of my car for a trade in and it was a little over 20 thousand dollars. They offered us 15 thousand. Not even close. This is not the first time I've been here. I bought a Nissan truck from them years ago and was given a super lowball then. Save your time and money and make sure you look up your Kelly Blue Book trade in value with your VIN number to ensure they're not trying to screw you too.
I looked up my KBB value of my car for a trade in and it
I looked up my KBB value of my car for a trade in and it was a little over 20 thousand dollars. They offered us 15 thousand. Not even close. This is not the first time I've been here. I bought a Nissan truck from them years ago and was given a super lowball then. Save your time and money and make sure you look up your Kelly Blue Book trade in value with your VIN number to ensure they're not trying to screw you too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Used Nautilus Purchase
So happy with my experience @ Masano purchasing a used vehicle last week. Maura our salesperson, was attentive, knowledgeable about the vehicles & non pressuring. All involved in the sale made it a very efficient & timely process.
Used Nautilus Purchase
So happy with my experience @ Masano purchasing a used vehicle last week. Maura our salesperson, was attentive, knowledgeable about the vehicles & non pressuring. All involved in the sale made it a very efficient & timely process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Car Buying Experience with Maura
We had a great experience with the purchase of our Ford Explorer. Maura was absolutely amazing to work with. She treated us like family and made the process fun and easy. If you are looking for a vehicle, Maura is who you need to see! We will definitely use Maura and Tom Masano for our future vehicle needs.
Amazing Car Buying Experience with Maura
We had a great experience with the purchase of our Ford Explorer. Maura was absolutely amazing to work with. She treated us like family and made the process fun and easy. If you are looking for a vehicle, Maura is who you need to see! We will definitely use Maura and Tom Masano for our future vehicle needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike Ludwig has always came through for me my 3rd
Mike Ludwig has always came through for me my 3rd vehicle from him dealership great
Mike Ludwig has always came through for me my 3rd
Mike Ludwig has always came through for me my 3rd vehicle from him dealership great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very pleased
very accommodating. easy to schedule. entire staff courteous and efficient. Work completed quickly. Andy, my advisor, kept me informed.
very pleased
very accommodating. easy to schedule. entire staff courteous and efficient. Work completed quickly. Andy, my advisor, kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John Wiencek is a great salesmen and will always go the
John Wiencek is a great salesmen and will always go the extra mile to make sure that we have the vehicle that we need and want.
John Wiencek is a great salesmen and will always go the
John Wiencek is a great salesmen and will always go the extra mile to make sure that we have the vehicle that we need and want.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John Wiencek is a great salesmen and will always go the extra mile to make sure that we have the vehicle that we need and wan
Service
Took 1.5 hrs for a oil change , way to long and never gave a reason . 30-45 , maybe up to a hr is ok . Not 1.5 hrs
Service
Took 1.5 hrs for a oil change , way to long and never gave a reason . 30-45 , maybe up to a hr is ok . Not 1.5 hrs
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we are so disappointed to learn of this situation you have described. Please contact John Kujawski at (610) 777-1371 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.