New 888-258-7484 Dealer Website
Used 888-699-1689 Email Dealer
Service 866-476-1316

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
238 lifetime reviews.
  • AWESOME DEALERSHIP

    Just want to let you know our experience at Tom Masono Lincoln was not a ordinary experience!We had a very knowledgeable salesman (Richard Nolt) a...


    Show Full Review

    Just want to let you know our experience at Tom Masono Lincoln was not a ordinary experience!We had a very knowledgeable salesman (Richard Nolt) and was not pushy. I would highly recommend this dealership to anyone and this salesman as well. Everyone was acomodating and helped us out with all the questions we had since this is our first Lincoln and I'm sure it won't be our last.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My car was serviced

    Took care of right away. Everyone was friendly Cars are good

    Dealer Response

    We appreciate your recommendation of our dealership, Bernice! It means so much to us to have earned your trust in our business! We hope to see you...


    Show Full Review

    Took care of right away. Everyone was friendly Cars are good

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your recommendation of our dealership, Bernice! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


    Hide Full Review
  • Emergent repairs

    Prompt service. Quick diagnosis and repairs. Everybody was courteous. Wonderful experience.


    Show Full Review

    Prompt service. Quick diagnosis and repairs. Everybody was courteous. Wonderful experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Always great service

    I always get top notch treatment when i get my car services. I love the shuttle service. I do not have to take time off of work to get my car wo...


    Show Full Review

    I always get top notch treatment when i get my car services. I love the shuttle service. I do not have to take time off of work to get my car worked on.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best new car buying experience EVER

    Entire transaction (until actual pickup of car) was done via email. Courteous, informative and willingness to negotiate/be flexible. Picking up ca...


    Show Full Review

    Entire transaction (until actual pickup of car) was done via email. Courteous, informative and willingness to negotiate/be flexible. Picking up car (a 70 mile drive from home) was efficient and handled extremely well. Recommended

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Steering Gear Failure

    Somewhat stressful as the steering failure could have caused a catastrophic crash.


    Show Full Review

    Somewhat stressful as the steering failure could have caused a catastrophic crash.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Lincoln LS

    Quite happy with the service. Extreme happy with my service advisor.


    Show Full Review

    Quite happy with the service. Extreme happy with my service advisor.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service experience

    Great service, very good staff. Service adviser John is very good.


    Show Full Review

    Great service, very good staff. Service adviser John is very good.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Service and People!

    This last experience was different than any of the others I have had. The Service team at Masano Ford is always been great. Things are done with e...


    Show Full Review

    This last experience was different than any of the others I have had. The Service team at Masano Ford is always been great. Things are done with expertise, I often talk directly to the mechanic who works on my car, everything is explained and Masano knows my car. I rarely wait long periods of time to have service completed!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Long time customer - this time a lease

    It's always my pleasure dealing with the service department - everyone is friendly, John listens and explains well, excellent communications. Than...


    Show Full Review

    It's always my pleasure dealing with the service department - everyone is friendly, John listens and explains well, excellent communications. Thank-you, Barry Ritter

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review