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Reviews

Average Ratings

4.9
914 lifetime reviews.
  • Great process.

    We bought two vehicles, a 2016 Escape and a 2016 Fiesta, during our visit. The time was well spent.

    Dealer Response

    Thank you for taking the time to share your feedback with us. The staff at Kenny Ross Ford always strives to provide personable and excellent cust...


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    We bought two vehicles, a 2016 Escape and a 2016 Fiesta, during our visit. The time was well spent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback with us. The staff at Kenny Ross Ford always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!


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  • This place sucks

    Came to look about trading a car in, the guy was rude and ignorant about price and blue book. When about to look at car on lot, he spent 15 mins ...

    Dealer Response

    We're extremely disappointed to hear about your negative experience at our dealership, Sierra. Our customers mean a great deal to us and we would ...


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    Came to look about trading a car in, the guy was rude and ignorant about price and blue book. When about to look at car on lot, he spent 15 mins looking for the keys, just to find them in the car on lot. Battery is completely dead, shop had to push it in the garage, because the lot attendants left the keys in advanced position.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We're extremely disappointed to hear about your negative experience at our dealership, Sierra. Our customers mean a great deal to us and we would like the chance to discuss your concerns in more detail. Please give us a call at (724) 864-3601 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.


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  • very satisfied

    very satisfied, work done timely and priced right.


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    very satisfied, work done timely and priced right.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Appreciated a call to give estimate of work needed & cost. Very pleasant gentleman, great customer service. I choose to only fix one of two things...

    Dealer Response

    We are glad you chose our dealership! We appreciate your positive review!


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    Appreciated a call to give estimate of work needed & cost. Very pleasant gentleman, great customer service. I choose to only fix one of two things due the cost which to fix both was not feisable due to the age of the vehicle, he was very kind & did not pressure me to do both which I really appreciated!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are glad you chose our dealership! We appreciate your positive review!


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  • Quick Service,clean facility and friendly staff.

    Everyone is very polite and accommodating. My service was done quickly and my car was cleaner than when I dropped it off. :)


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    Everyone is very polite and accommodating. My service was done quickly and my car was cleaner than when I dropped it off. :)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Impressive!

    Just purchased my Ford Edge in Sept'15,so this was my first 5,000 mile oil change, WAS VERY IMPRESSED! Very accomodating, really quick, plus washe...

    Dealer Response

    Barbara, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free exper...


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    Just purchased my Ford Edge in Sept'15,so this was my first 5,000 mile oil change, WAS VERY IMPRESSED! Very accomodating, really quick, plus washed it for me! A real treat!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Barbara, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. We greatly appreciate your business, and thank you again for the review!


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  • Helen Noel Customer

    Ford Escape Service was outstanding the staff was outstanding. It was a great experience.

    Dealer Response

    Helen, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experie...


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    Ford Escape Service was outstanding the staff was outstanding. It was a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Helen, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!


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  • Great facility

    Excellent I

    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. The staff at Kenny Ross Ford always strives to provide ...


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    Excellent I

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. The staff at Kenny Ross Ford always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!


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  • Great service and buying experience!

    Thanks to Donny for helping us buy our new F150. The service was excellent and he went the extra mile to find the perfect truck!

    Dealer Response

    We are happy you enjoyed working with our staff, Mark. The staff at Kenny Ross Ford always strives to provide personable and excellent customer se...


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    Thanks to Donny for helping us buy our new F150. The service was excellent and he went the extra mile to find the perfect truck!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you enjoyed working with our staff, Mark. The staff at Kenny Ross Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!


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  • Friendly and helpful.

    I always enjoy going back to Kenny Ross for service, the people that work there are always friendly and helpful. I will definitely go back for ser...


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    I always enjoy going back to Kenny Ross for service, the people that work there are always friendly and helpful. I will definitely go back for service and my next vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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