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Reviews

Average Ratings

3.3
11 lifetime reviews.
  • great dealership

    Geoff Penske Buick Gmc is the only dealer I use. All of the staff is very friendly and helpful. They have a huge selection of new and used vehicle...


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    Geoff Penske Buick Gmc is the only dealer I use. All of the staff is very friendly and helpful. They have a huge selection of new and used vehicles, If you have a problem they work very hard to rectify the problem and make you happy it's just a great small town honest dealer I would recommend to everybody I have got 5 vehicles from them over the years a have NO complaints at all

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Bad experience would never recommend

    Don't waste your time here. you have been warned !!!!

    Dealer Response

    Dear Mr. "Ortego", Unfortunately, we do not have your name on file as a potential new car buyer, nor do we have enough information about your exp...


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    Don't waste your time here. you have been warned !!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Dear Mr. "Ortego", Unfortunately, we do not have your name on file as a potential new car buyer, nor do we have enough information about your experience to resolve the issues you are referencing. Please feel free to contact me personally, Joy Page, Guest Relations Manager for GEOFF PENSKE BUICK GMC to discuss your experience and reason for your negative feedback. I welcome the opportunity to resolve your concerns. We pride ourselves on our excellent customer service, which is evident in the hundreds of independent reviews posted on our website (www.PenskeBuickGMC.com) resulting in a 4.9 out 5.0 Star Rating. Thank you for your consideration.


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  • Great Customee Service

    Although I didn't purchase a vehicle here, the customer service was excellent! I was greeted immediately and and received a follow-up notice to ex...


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    Although I didn't purchase a vehicle here, the customer service was excellent! I was greeted immediately and and received a follow-up notice to explain the car was no longer available. Highly recommend!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • MEET WITH BRIAN AT PENSKI GMC . GOOD EXPERIENCE

    I MEET WITH BRIAN FROM PENSKI GMC . VIEWED 2 VEHICLES FRO CARS.COM . BUT I DECIDED TO NOT PURCHASE THEM . THEY HAD ALITTLE TO MUCH MILES ON 1 VEHI...


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    I MEET WITH BRIAN FROM PENSKI GMC . VIEWED 2 VEHICLES FRO CARS.COM . BUT I DECIDED TO NOT PURCHASE THEM . THEY HAD ALITTLE TO MUCH MILES ON 1 VEHICLE . AND OTHER VEHICLE WAS NICE BUT TO SMALL & TOO MUCH MILES . BRIAN WAS VERY PROFESSIONAL & HELPFULL . I HAVE SINCE PURCHASED ANOTHER VEHICLE .

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great dealership

    My wife and I recently bought a pre-owned Jeep Compass from Geoff Penske Buick GMC. My salesman Taylor and the used car manager Glenn were a joy t...


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    My wife and I recently bought a pre-owned Jeep Compass from Geoff Penske Buick GMC. My salesman Taylor and the used car manager Glenn were a joy to work with and made the buying process extremely easy and fun. I would highly recommend this dealership and asking for Taylor as your salesman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • excellent response time to all my questions

    in my search for a certified used car geoff penske returned all my emails and answered all my questions with no pushy saleman or tatics..will defi...


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    in my search for a certified used car geoff penske returned all my emails and answered all my questions with no pushy saleman or tatics..will defintely visit this dealership

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great place to shop for a car people are nice

    Read the titly I have it says it all go there its a great place to buy a car


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    Read the titly I have it says it all go there its a great place to buy a car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent sales team horrible service department

    Excellent sales team at this facility. I felt they went above and beyond during the sales process. Everything went well until vehicle came due for...


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    Excellent sales team at this facility. I felt they went above and beyond during the sales process. Everything went well until vehicle came due for servicing. This is the third new vehicle I have owned and first for Buick. Due to the lack of professionalism and knowledge on behalf of their service department I won't consider this particular dealer for another vehicle.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • a very clean and easy to find dealership

    we showed up on a Saturday to look at a certain car, after a test drive we decided to buy the car. the people there stayed past there closing time...


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    we showed up on a Saturday to look at a certain car, after a test drive we decided to buy the car. the people there stayed past there closing time to make sure that everything got done that night. we were not rushed because they wanted to get home for the weekend, even know we felt bad holding them up. I talked to them on Monday to make sure that everything went ok on the way home. I would drive the extra miles again to do business with them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very attentive -- good online follow-up

    I made an online inquiry about a used vehicle there. The reply was prompt and detailed. Further information about the vehicle history (which I had...


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    I made an online inquiry about a used vehicle there. The reply was prompt and detailed. Further information about the vehicle history (which I had not requested) was shared with me at that time as well. Subsequent to that, they followed-up to be certain that I had all the information I needed. I would likely have bought the car from Geoff Penske but it was sold before I could arrange time to get there.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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