Reviews

Average Ratings

4.5
92 lifetime reviews. Includes reviews of Geoff Penske Buick GMC from DealerRater.com
  • great dealership

    Geoff Penske Buick Gmc is the only dealer I use. All of the staff is very friendly and helpful. They have a huge selection of new and used vehicle...


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    Geoff Penske Buick Gmc is the only dealer I use. All of the staff is very friendly and helpful. They have a huge selection of new and used vehicles, If you have a problem they work very hard to rectify the problem and make you happy it's just a great small town honest dealer I would recommend to everybody I have got 5 vehicles from them over the years a have NO complaints at all

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Amazing team

    I bought my vehicle in August of 2013 from Geoff Penske Buick GMC. The buying experience is smooth and everyone there is professional and kind. I ...


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    I bought my vehicle in August of 2013 from Geoff Penske Buick GMC. The buying experience is smooth and everyone there is professional and kind. I recently had to bring my vehicle in for service twice in the past two months. The first incident was June of 2017. My car battery had died and had a funny smell when I turned the air on in my vehicle. They fixed my problems the same day! Now I just left the service department and am thrilled with how quickly they work to fix my vehicle! My vehicle on July 23 all of a sudden had a check engine light on, an EPC light that was on, and it was jumping. I assumed water had gotten in the engine from the rain so they looked at it and told me that the coil in my engine was dead and that the seal wasn't broken and thats how the water got into the engine. Needless to say I was freaking out and they assured me it would be okay! I would reccomend geoff penske to anyone who needs a new car or repairs to their vehicle! Their team is awesome and it honestly feels like family every time I walk in that door!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • "Sales"
    July 21, 2017

    We were greeted immediately by Victor. He introduced us to Daniel the salesman. Daniel was pleasant and worked hard to make sure we got the truck ...


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    We were greeted immediately by Victor. He introduced us to Daniel the salesman. Daniel was pleasant and worked hard to make sure we got the truck we wanted. Running in and out of the rain to bring trucks to us to keep us from getting wet. Daniel & Glenn really went out of their way to take care of us to give us the best deal on a 2017 GMC Canyon. The people at Penske all are very professional and a pleasure to work with. They gave a good deal on my trade-in. Daniel our salesman spent plenty of time showing the features inside the truck to my wife and I. John was also helpful in going over the extended warranty, tire protection and the Xzilon. Joy Page made sure we were well taken care of at the dealership. Kudos to everyone at Geoff Penske. Thanks you made buying a truck easy. Would recommend to anyone to give them a chance.

    Does recommend this dealer

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  • Nice people. Clean showroom. Smooth transaction.

    Pleasant buying experience. Salesman was friendly, communicated well and no pressure. Very accommodating to my family during the transaction.


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    Pleasant buying experience. Salesman was friendly, communicated well and no pressure. Very accommodating to my family during the transaction.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Always good service
    June 28, 2017

    I have a 2008 GMC HD 2500 diesel truck. My Wife and I are moving to Arizona shortly and will be towing a 34 foot trailer along with us to our new...


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    I have a 2008 GMC HD 2500 diesel truck. My Wife and I are moving to Arizona shortly and will be towing a 34 foot trailer along with us to our new home. I'm not real secure the dealer I bought it from was 100% truthful stating the work he had done to it. I gave the manager in your truck department a few items to address and asked him to make believe it was his truck and that he was moving to Arizona. What would he do to feel comfortable in the move. He took the ball and ran with it. He performed the work I requested and took the truck out for a test drive and fixed a couple other problems including replacing the serpentine belt which the prior dealer supposedly replaced. I feel as confident as possible in making this 2500 mile trip with a fairly old truck. I only hope I can find as good a dealer in Arizona. Thank you, Joe Bruce

    Does recommend this dealer
    Came in for service or repair

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  • Sales
    June 7, 2017

    Very professional sales and management staff. Expressed what I was looking for in a new SUV with the options I wanted, and they put me in the righ...


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    Very professional sales and management staff. Expressed what I was looking for in a new SUV with the options I wanted, and they put me in the right vehicle. Excellent experience from start to finish. Highly recommend Geoff Penske Buick-GMC.

    Does recommend this dealer

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  • Service
    March 26, 2017

    Everyone was very nice - from when they accommodated my tight schedule in booking the appointment, to the shuttle driver who took me to work, to t...


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    Everyone was very nice - from when they accommodated my tight schedule in booking the appointment, to the shuttle driver who took me to work, to the call telling me my car was ready and making sure I had a ride back, to Ali who was very friendly and nice when I picked up my keys! My compliments to everyone! This dealership excels in service, courtesy and friendliness.

    Does recommend this dealer
    Came in for service or repair

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  • SERVICE
    February 4, 2017

    Every time I get an oil change or I need to stop in for questions, Joy Page is always there with a big smile, willing to help with anything. The...


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    Every time I get an oil change or I need to stop in for questions, Joy Page is always there with a big smile, willing to help with anything. The team goes out of their way to be friendly and helpful. You guys are awesome!!

    Does recommend this dealer
    Came in for service or repair

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  • Bad experience would never recommend

    Don't waste your time here. you have been warned !!!!

    Dealer Response

    Dear Mr. "Ortego", Unfortunately, we do not have your name on file as a potential new car buyer, nor do we have enough information about your exp...


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    Don't waste your time here. you have been warned !!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Dear Mr. "Ortego", Unfortunately, we do not have your name on file as a potential new car buyer, nor do we have enough information about your experience to resolve the issues you are referencing. Please feel free to contact me personally, Joy Page, Guest Relations Manager for GEOFF PENSKE BUICK GMC to discuss your experience and reason for your negative feedback. I welcome the opportunity to resolve your concerns. We pride ourselves on our excellent customer service, which is evident in the hundreds of independent reviews posted on our website (www.PenskeBuickGMC.com) resulting in a 4.9 out 5.0 Star Rating. Thank you for your consideration.


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  • Recently purchased a used vehicle
    October 12, 2016

    I recently purchased a used Hyundai Genesis from Penske. The entire team was professional, courteous, and extremely friendly (as well as knowledg...


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    I recently purchased a used Hyundai Genesis from Penske. The entire team was professional, courteous, and extremely friendly (as well as knowledgeable... even about a vehicle which was not their product specifically). In particular, I would like to acknowledge both sales consultant, Bob Bernet, and business manager, John Wiencek, as being particular helpful, friendly, and extremely professional. I would highly recommend Penske Buick GMC to anyone looking to purchase either a used or new vehicle!

    Does recommend this dealer

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