Smail Buick GMC Cadillac

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
226 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 29, 2020

    All went well - they made the extra effort to get me in on short notice. I appreciated the service departments efforts. Note - none of the staff was... wearing masks.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Smail Buick GMC Cadillac! If you ever need anything... else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    March 6, 2020

    Excellent service, top notch professionalism. Best car buying experience that I could have asked for. Will not buy anywhere else.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jesseica, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Smail Buick GMC Cadillac! If you ever ...need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • September 10, 2016

    The car buying experience was the best I have ever had. I drove 8 hours round trip to get the vehicle and I would do it again. The car I purchased was... in excellent shape and the price was very competitive . From test driving the car and driving away with it was under 3 hours

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank... you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    March 3, 2020

    You can walk away knowing that your car is in the BEST HANDs

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Lanette, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop b...y. Have an awesome day!

  • 2.0 out of 5
    January 9, 2020

    Took the car to get tires and an alignment. Got there on time for my appointment and was told they were running behind. Waited for 4 hours with my kids... there with me. The wait times are ridiculous every time I go there for simple work.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Adam, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your v...isit. We would like to have a better understanding about your experience. Please reach out to us at (724) 837-7000 at your earliest convenience and we will do our best to resolve this with you.

  • 4.0 out of 5
    December 17, 2018

    Was the fastest I ever been in a dealer ship they even worked on getting me a better Interest Rate and they did had the truck fully fueled up and even... warmed up when I got there will definitely go back

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kahlil, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    December 15, 2018

    As always Troy Zatazelo does a great job helping customers.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Franklin, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with Troy. We are always mo...re than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    November 12, 2016

    nice friendly staff, outstanding service manger for my edge

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Csilvis, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!

  • 4.0 out of 5
    October 20, 2016

    We had a great experience buying our vehicle from the Sales Consultant Mike Arndt. He was very helpful, and it didn't take long for him to fit us with... the perfect vehicle. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 1, 2016

    It was by far the best experience we have ever had buying a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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