Smail Buick GMC Cadillac

Reviews

4.5 out of 5 4.5
220 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 12, 2016

    nice friendly staff, outstanding service manger for my edge

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Csilvis, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!

  • 4.0 out of 5
    October 20, 2016

    We had a great experience buying our vehicle from the Sales Consultant Mike Arndt. He was very helpful, and it didn't take long for him to fit us with... the perfect vehicle. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • September 10, 2016

    The car buying experience was the best I have ever had. I drove 8 hours round trip to get the vehicle and I would do it again. The car I purchased was... in excellent shape and the price was very competitive . From test driving the car and driving away with it was under 3 hours

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank... you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    January 1, 2016

    It was by far the best experience we have ever had buying a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 31, 2015

    Amy and Troy are the best service personnel in the business! They are professional, helpful and efficient. Thank you so much for always being a pleasant... experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 24, 2015

    So far I have purchased 3 vehicles from Smail GMC. What an excellent experience. I will continue buying all my vehicles from Smail GMC. The sales lady... Bette McDonald was very courteous and helpful in my choice of vehicles. With people like Bette, I definitely will be back for future vehicle purchases. Thank you Smail Gmc for excellent staff and not to forget the great service team on taking care of maintenance on my trucks. A+ to all of you at Smail GMc

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2015

    Awesome experience, friendly and knowledgeable staff and fantastic salesman. Could not get any better!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 18, 2015

    I feel the timeliness of my service was excellent. The only issue was that when I arrived it said on the paper the service writer had "loaner vehicle"... but when I was dropping my car off they had no vehicle and nothing was set up at enterprise. I had to wait for them to figure out what to do. I was told they weren't told I need one yet I pointed out that it said "loaner" on the paper. Finally the service manager gave me a car so I could get on with my day. I can understand completely if I made this last minute and it was overlooked but I make this reservation on October 28 for Monday November 30. I would have assumed with having over a month to get a vehicle lined up they could have done that. I am no upset and I understand that things fall thru the cracks. But when they looked any that they have coming in for the next day somebody should have to checked to make a vehicle would be ready.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 9, 2015

    Troy and Brian aalways take great care of my truck.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 8, 2015

    Your sales and service staff is professional and courteous. I have purchased 5 cars from Smail because they offer a good product at a fair price and the... service is excellent.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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