Tri-State Auto Family

Reviews

4.6 out of 5 4.6
60 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 12, 2018

    John Turner at Tri-State in Maryville, Missouri has helped us with multiple car purchases. He is FAST, and doesn't dance around getting a good price... to you. No pressure. He just finds the info you need to make your own decision. He goes the extra mile to find what you want. We'll visit with him again and most likely, he'll give us the best deal each time we shop around!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2018

    After being involved in an accident that totaled my car, John went above and beyond to help. The insurance company offered me a low amount and with John’s... help I was finally offered a reasonable amount. Thanks John for putting me into another great Ford Fusion!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 14, 2015

    This was the second time we went to Tri State Ford in Maryville and I promise we'll be back again to buy our next vehicle. Tri State understands customer... service, they make the buying process simple and clean. No pressure, all service--the best experience we've ever had buying a vehicle. John Turner takes care of his customers--even months after your purchase. Todd Hill is a hands-on owner and was there to hand over the keys, shake our hand and thank us for the business. He makes sure every customer is treated right. I've recommended everyone I know who's in the car buying market to make the trip to Maryville and make a deal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write about your experience with us! When you purchase a vehicle from us you become part of the Tri State Family! Ser...vice with a smile even after the sale!

  • 5.0 out of 5
    May 23, 2018

    We recently purchased a used truck from Tri-State Auto and we could not be more pleased with our experience. John Turner was very helpful and great to... deal with. 100% satisfied!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2017

    While I didn’t end up buying a truck from these folks, The salesman I was dealing with has been continuing to assist me with my vehicle purchase. This... is the place to buy a car for sure. It’s great when the salesman don’t act like salesman. Thanks for the help. Marshall is the best salesman ever!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Nick for the five star excellent review. We are sad to see that your final decision was not with Tri State, but we are thrilled that Marshal...l could help you! The next time you are searching for a vehicle, Tri State would love to help you with our stress-free buying experience!

  • 1.0 out of 5
    May 31, 2017

    I recently ordered some accessories for my car from this dealership. After 9 days of no shipping information I called the dealership to get an update.... The parts manager seemed shocked that they hadn't shipped and assured me that they would ship that day (this was a Tuesday morning). By Saturday I still didn't receive anything so called again that morning and left him a voicemail since no one in parts answered (the dealership was open). I never got a call back so I finally called again on Wednesday morning. The parts manager would look into it and call me back. I had to call back mid afternoon since I didn't get his call back. The accessories finally shipped over 2 weeks after I had ordered them. I guess I should've listened when I was told to never go there. Definately will not reccomend this dealership to anyone.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely apologize for your Parts experience with us at Tri State. We strive to ensure that all of our customers have an excellent experience with... us. If given another chance, Tri State will try everything to ensure an excellent experience for you.

  • 5.0 out of 5
    May 26, 2017

    I called to purchase a new Ford Raptor Pickup. Tim was very helpful on the phone. He answered every question that I had and sent me additional photos of... my new truck. Once I wired the cash down, he hopped in the truck with another salesman Todd and brought it all the way to Sioux Falls without question. I have purchased many vehicles in the past and this was by far the easiest transaction that I have been involved in, and I was 250 miles away! I would definitely recommend Tri-State to anyone looking for a new or used vehicle. The customer service was second to none.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Thomas for your five star excellent review! At Tri State we do not accept anything short of excellence, and we are thrilled that Tim provide...d a stress-free buying experience for you. At Tri State we will do anything for customers, no matter the distance!

  • 5.0 out of 5
    February 3, 2017

    Great used car buying experience. Tim J. our salesperson was excellent. The whole process was excellent. Honest and great customer service. Will buy from... again in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your five star excellent review. We do not accept anything short of excellent at Tri State, and we are thrilled that Tim could find the ...right vehicle for you, while remaining a stress-free buying experience. Welcome to the Tri State family!

  • 5.0 out of 5
    January 2, 2017

    We bought a truck from John w Turner at tri state. He did a great job. He was easy going and wasn't pushy. Listened to what we were looking for. Thanks... John and tri state for all you did

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    Does recommend this dealer
    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Kristi for the five star excellent review. We are thrilled that John could help you find the right vehicle for your needs. We pride our busi...ness on accomplishing a stress-free buying experience, and we are happy that John, and Tri State could give that to you!

  • 5.0 out of 5
    December 22, 2016

    Brian Schimming was a great help with my used Ford Expedition. I traveled 4 hours on his word that the cars condition was a 10 out of 10 which is hard... to believe. When I arrived and I saw it, I thought it was a new vechicle. I was expecting to be let down after my past experiences with other dealers but was not. I was given a good deal and very happy with Brian and the staff there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Chris for your five star review. We are thrilled that Brian could help you find the right vehicle for you. Welcome to the Tri State family!

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Tri-State Auto Family

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