Ebersole Honda, Buick, GMC

Reviews

Average Ratings

4.8
151 lifetime reviews.
  • exceptional is an understatement

    Neal made my car purchasing experience headache free. A true gentleman and dedicated to his job. Neal brought all the paperwork and the car to me ...

    Dealer Response

    Thank you for taking the time to write a review for our dealership, and thank you for your recent purchase! We appreciate the opportunity to earn ...


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    Neal made my car purchasing experience headache free. A true gentleman and dedicated to his job. Neal brought all the paperwork and the car to me due to my busy work schedule. No one else that I know does this. I will return to Ebersole Honda without a doubt for my next vehicle. Thank you again Neal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write a review for our dealership, and thank you for your recent purchase! We appreciate the opportunity to earn your business and we hope to exceed your expectations in the future. I will mention to Neal your kind words. Please let us know if you have any questions, or need anything. Thank you!! Randy Swartz General Manager Ebersole Inc.


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  • Leasing from Ebersole Honda

    This is the third time I have leased a vehicle from Ebersole Honda in Lebanon PA. Neal Eckert, our salesman, is very knowledgeable and he makes th...

    Dealer Response

    Hi Cille, Thank you for taking the time to write a review for our dealership, and thank you for your business over the few years and multiple leas...


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    This is the third time I have leased a vehicle from Ebersole Honda in Lebanon PA. Neal Eckert, our salesman, is very knowledgeable and he makes the transition to the new one just like a piece of cake. The paperwork time is minimal and easy. We have a fun time speaking with him and that makes the whole experience go faster. I trust his judgment. He explains all aspects of the vehicle and goes the extra mile to see that we are satisfied. I always try to refer Ebersole to my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Cille, Thank you for taking the time to write a review for our dealership, and thank you for your business over the few years and multiple leases! We appreciate the great review and we will never take for granted how important providing a great experience is during and after the sale. I will mention to Neal your kind words. Please let us know if you have any questions, or need anything. Thank you!! Randy Swartz General Manager Ebersole Inc.


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  • New vehicle purchase

    Salesman Dave Martin continues to be an outstanding salesman and asset to Ebersole Honda gmc Buick dealership Couldn't have a better experience i...

    Dealer Response

    Hi Michael and Sherry, Thank you for taking the time to write a review for our dealership and Dave. I hope we can service your automotive needs fo...


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    Salesman Dave Martin continues to be an outstanding salesman and asset to Ebersole Honda gmc Buick dealership Couldn't have a better experience in purchasing a vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Michael and Sherry, Thank you for taking the time to write a review for our dealership and Dave. I hope we can service your automotive needs for a long time to come. Thank you!! Thank you!! Randy Swartz General Manager


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  • Satisfied

    This is the second car we have purchased from Ebersole and would highly recommend Pat and the Ebersole organizationto anyone considering the purc...

    Dealer Response

    Hi Jim, Thank you for your recent purchase, in fact second purchase! We appreciate the opportunity to continue to take care of your automotive ne...


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    This is the second car we have purchased from Ebersole and would highly recommend Pat and the Ebersole organizationto anyone considering the purchase of a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jim, Thank you for your recent purchase, in fact second purchase! We appreciate the opportunity to continue to take care of your automotive needs the past few years. It's because of loyal and happy customers like you, which allow us to be here for 97 years. I will mention to Pat your kind words. Please let us know if you have any questions, or need anything. Thank you!! Randy Swartz General Manager


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  • 2016 Honda Pilot

    My entire family and I have gone to Ebersole's for the last decade to buy vehicles and we have never been disappointed. The service is truly incre...

    Dealer Response

    Hi Erin, Thank you for your recent purchase and your continued support of our dealership. We appreciate the opportunity to continue to take care ...


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    My entire family and I have gone to Ebersole's for the last decade to buy vehicles and we have never been disappointed. The service is truly incredible, they always work hard to provide you with the best deal, have excellent followup service, VIP treatment every time your car is in the shop and just such warm and welcoming employees. I will continue to give them my business for years to come! Pat was our sales representative and I would highly recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Erin, Thank you for your recent purchase and your continued support of our dealership. We appreciate the opportunity to continue to take care of your automotive needs over the years. It's because of loyal and happy customers like you, which allow us to be here for 97 years. I will mention to Pat your kind words. Please let us know if you have any questions, or need anything. Thank you!! Randy Swartz General Manager


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  • stay away!!

    terrible experience every time!! they overfilled my oil 2 times when I had it changed... they are horrible & rude!

    Dealer Response

    We are sorry that you were not completely satisfied with your service experience here at Ebersole. What you have explained is not the level of se...


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    terrible experience every time!! they overfilled my oil 2 times when I had it changed... they are horrible & rude!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are sorry that you were not completely satisfied with your service experience here at Ebersole. What you have explained is not the level of service that our customers are use to receiving. We take it very seriously, and would like to discuss it with you. Unfortunately through checking our history reports, we are not able to find when this took place. Please reach out to me at your earliest convenience to discuss. Thank you. Randy Swartz(General Manager) 717-273-7611


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  • Outstanding Service!

    Pat was so knowledge and made sure I considered all of my options as well as things I didn't necessarily need in a vehicle. She took her time expl...

    Dealer Response

    Hi Brittany, Thank you for the review. We're proud of our dealership and the services we provide, so it's great to hear compliments such as yours....


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    Pat was so knowledge and made sure I considered all of my options as well as things I didn't necessarily need in a vehicle. She took her time explaining everything and I couldn't be more happy with the experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Brittany, Thank you for the review. We're proud of our dealership and the services we provide, so it's great to hear compliments such as yours. Please let us know if you have any questions, or need anything. I'll mention your kind remarks to Pat. Thank you, Randy Swartz General Manager


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  • mister

    The entire proccess of buying a new car at Ebersole Honda, was the most relaxed I have ever been when purchasing a new vehicle. No stress, no pre...

    Dealer Response

    Hi Tom, Thank you for the review. We're proud of our dealership and the services we provide, so it's great to hear compliments such as yours. Plea...


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    The entire proccess of buying a new car at Ebersole Honda, was the most relaxed I have ever been when purchasing a new vehicle. No stress, no pressure. I would highly recommend buying your new car or truck fron Ebersole. Our salesperson made the purchase a very comfortable experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Tom, Thank you for the review. We're proud of our dealership and the services we provide, so it's great to hear compliments such as yours. Please let us know if you have any questions, or need anything. Thank you, Randy Swartz General Manager


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  • Third time.

    This is our third Honda purchase. When an accident destroyed our 2008 Pilot, we had no doubts on where to go to replace it. We immediately visit...

    Dealer Response

    Hi Rich, Thank you for your recent purchase, in fact third Honda purchase! We appreciate the opportunity to continue to take care of your automoti...


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    This is our third Honda purchase. When an accident destroyed our 2008 Pilot, we had no doubts on where to go to replace it. We immediately visited Linda who had handled the purchase of our other Hondas.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Rich, Thank you for your recent purchase, in fact third Honda purchase! We appreciate the opportunity to continue to take care of your automotive needs the past few years. It's because of loyal and happy customers like you, which allow us to be here for 96 years. I will mention to Linda your kind words. Please let us know if you have any questions, or need anything. Thank you!! Randy Swartz General Manager


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  • Excellent service!

    In 2000, I bought a Honda CRV, and in all the time since I have all my car maintenance and service taken care of at Ebersole Honda. 17 years and ...

    Dealer Response

    Hi Deanna, Thank you for taking the time to write a review for our dealership, and thank you for your recent purchase! We appreciate the great rev...


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    In 2000, I bought a Honda CRV, and in all the time since I have all my car maintenance and service taken care of at Ebersole Honda. 17 years and 238,000 miles later, I can say that they have kept my car running like a top. Excellence service with a friendly atmosphere. So when I finally decided to replace my 2000 CRV, I naturally went to Ebersole to find a new one. Lori Jorstad was my sales consultant, and she was amazing. Friendly, knowledgeable, and with a great sense of humor, Lori made the process of buying a used car easy. I just bought a 2015 CRV from Lori, and I love it! I highly recommend Ebersole Honda for sales and service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Deanna, Thank you for taking the time to write a review for our dealership, and thank you for your recent purchase! We appreciate the great review and we will never take for granted how important providing a great experience is during and after the sale. I will mention to Lori your kind words. Please let us know if you have any questions, or need anything. Thank you!! Randy Swartz General Manager Ebersole Inc.


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