New 888-276-4021 Dealer Website
Used 877-881-9102 Email Dealer

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
54 lifetime reviews.
  • Excellent customer service

    I really enjoyed my buying experience as Steve Austin's Cadillac . I felt that my sales person Darwin and the sales manager were instrumental in ...

    Dealer Response

    Thank you Dawn, so much for your kind review. We hope you are enjoying your new 2015 Cadillac ATS Sedan. It was our pleasure to work with you, we ...


    Show Full Review

    I really enjoyed my buying experience as Steve Austin's Cadillac . I felt that my sales person Darwin and the sales manager were instrumental in my purchase here. If it wasn't for them treating me fairly and with respect I would've gone elsewhere but they earn my business not only with a great deal I got but how comfortable they made me feel .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Dawn, so much for your kind review. We hope you are enjoying your new 2015 Cadillac ATS Sedan. It was our pleasure to work with you, we truly appreciated the opportunity. Hopefully we have exceeded all your expectations. Please remember us when it's time to service your Cadillac.


    Hide Full Review
  • Great Company

    Very good experience. Very low pressure in the sales department. Very enjoyable experience

    Dealer Response

    Thank you very much for sharing these comments, Alex. You really made our day today.


    Show Full Review

    Very good experience. Very low pressure in the sales department. Very enjoyable experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing these comments, Alex. You really made our day today.


    Hide Full Review
  • PROMPT and COURTROUS Service.

    .Always have had PROMPT and COURTROUS service. Thank You very Much! Larry Armstrong

    Dealer Response

    We thank you very much Larry for the kind words. We truly appreciate your business. Giving us 5 stars is such an honor. We would like to continue ...


    Show Full Review

    .Always have had PROMPT and COURTROUS service. Thank You very Much! Larry Armstrong

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you very much Larry for the kind words. We truly appreciate your business. Giving us 5 stars is such an honor. We would like to continue servicing your vehicle and giving you the customer service you deserve.


    Hide Full Review
  • Wonderful Service

    I was able to get the car I wanted for the price that I wanted. Third car from this dealership and will continue my service.

    Dealer Response

    Thank you very much Sarah for being such a wonderful customer. We truly appreciate your business!!!


    Show Full Review

    I was able to get the car I wanted for the price that I wanted. Third car from this dealership and will continue my service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much Sarah for being such a wonderful customer. We truly appreciate your business!!!


    Hide Full Review
  • Great experience, would do again, and recommend

    Very customer oriented staff, everyone was kind, and helpful. I received my order promptly, and that was a surprise, hats off to GM. The pre-picku...

    Dealer Response

    Thank you for your purchase Edward. We greatly appreciate your business, and look forward to working with you in the future!


    Show Full Review

    Very customer oriented staff, everyone was kind, and helpful. I received my order promptly, and that was a surprise, hats off to GM. The pre-pickup orientation was top notch, and all items were covered. I felt like I was treated fairly, and received what I expected. Could not ask for more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your purchase Edward. We greatly appreciate your business, and look forward to working with you in the future!


    Hide Full Review
  • Great service

    Service is first class service people are very helpful and they do a great job.

    Dealer Response

    Thank you very much for the kind words. We truly appreciate your business!


    Show Full Review

    Service is first class service people are very helpful and they do a great job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words. We truly appreciate your business!


    Hide Full Review
  • Oil change

    I went to Steve Austin's the day before Thanksgiving to have my oil changed. I thought it might be hectic and very busy due to the holiday. Howeve...

    Dealer Response

    Thank you very much Linda for visiting Steve Ausin's Auto Group. We very much appreciate your business and if you have any questions, please don't...


    Show Full Review

    I went to Steve Austin's the day before Thanksgiving to have my oil changed. I thought it might be hectic and very busy due to the holiday. However, they got my car right in and I was only there for about 30 minutes! I always receive excellent service at Steve Austin's in Bellefontaine, Ohio.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much Linda for visiting Steve Ausin's Auto Group. We very much appreciate your business and if you have any questions, please don't hesitate to call us.


    Hide Full Review
  • Great service & knowledgible service & Mechanics

    Service was done well & covered by warranty! I was given a courtesy ride home to await repair being done.


    Show Full Review

    Service was done well & covered by warranty! I was given a courtesy ride home to await repair being done.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent place to buy a new car

    Very happy with the sales person,Kelli Stephens. She has been a great help finding the right vehicle for what we wanted to spend. A small problem ...


    Show Full Review

    Very happy with the sales person,Kelli Stephens. She has been a great help finding the right vehicle for what we wanted to spend. A small problem with the car and she took care of it in about 15 minutes, with the help from the friendly service department. Overall, a great dealer and dealership

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • satisfied customer

    from the time I entered the service Dept. the people at Steve Austins were very helpful with getting the GMC TERRAIN in and getting the oil chang...


    Show Full Review

    from the time I entered the service Dept. the people at Steve Austins were very helpful with getting the GMC TERRAIN in and getting the oil changed and tires rotated . I definitely would recommend Steve Austins to family, friends or anyone that should ask me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review