Sturman & Larkin Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
652 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 23, 2019

    Lied about truck when I got the car fax was a feet Vehicle they told me it was a one owner trade-in. Also the pictures are not accurate holes cut in bed.... Side wall of tire cut not safe to drive and the wouldn’t replace it.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    April 2, 2019

    I recently purchased my third vehicle from here it was an F350 diesel when I picked it up I smelt antifreeze and when I asked about it they told me they... just changed all the hoses witch I thought was good but now i know they worked on it .after 650 miles the check engine light came on I put my computer on it and it was the EGR system ,so I started looking around and noticed an intake bolt missing and some of the wire looms not in their supports so I called and asked what work they did to it ,and I was told a turbo hose and coupling and 1 coolant hose .they had to take the intake off to get to the turbo .when i called to see if they would fix the hanging wire looms and install the bolt i was told and I quote it came in like that and that's the went out end quote I thought they were factory train technician .so in short I was lied to when I bought the truck and they don't back up their repairs, it was a great place to buy s car in the past

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 1, 2018

    You guys do a great job! However something may looked at on the phones I did not receive a message when the car was complete

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Luke, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe t...ravels!

  • 5.0 out of 5
    January 9, 2019

    Scheduled my service online, came in dropped my car off at the service garage, sat in the waiting area and they came and got me when it was done. Very... professional, quick, and priced right

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe t...ravels!

  • 5.0 out of 5
    December 17, 2018

    Thankyou. service was good, no complainants at this time

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alan, we are happy we could make your experience a positive one! We're looking forward to your next visit.

  • 5.0 out of 5
    December 9, 2018

    I was in and out in a very reasonable time. service manager kept me updated on my repaires.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Russel, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we ...look forward to your next visit!

  • 5.0 out of 5
    November 9, 2018

    Very pleased with the service i received.Garrett the service advisor was very helpful

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike, it is great to read such wonderful comments about your recent experience with us! If you have any additional needs or questions, we will be more... than happy to assist you! Safe travels!

  • 5.0 out of 5
    November 5, 2018

    quick and professional. Caught my brake wear before it ruined my rotors. Kudos

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, we appreciate your feedback of our Staff's outstanding service! Please let us know if you have any additional questions about services you rec...eived and thank you again for choosing Sturman & Larkin Ford, Inc.!

  • 5.0 out of 5
    October 30, 2018

    Appointment made fast, truck was done earlier than expected, everything worked as it should.no issues. Service representative had ability to make decisions... to satisfy customer.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ernest, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any additional needs or questions, we ...will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    October 30, 2018

    Very friendly and professional! Comfortable waiting area!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cathy, we are happy we could make your service experience a positive one! At Sturman & Larkin Ford, Inc., we value our customers and we look forward t...o seeing you on your next visit. Take care!

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