Reviews

Average Ratings

4.7
564 lifetime reviews.
  • Great Experience

    I bought my Ford Focus at Woltz & Wind in June 2015, which was a very positive experience. So far, I have taken it in for service three times (fl...

    Dealer Response

    We are glad you chose our dealership! Thank you for taking the time to share your feedback with us.


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    I bought my Ford Focus at Woltz & Wind in June 2015, which was a very positive experience. So far, I have taken it in for service three times (flat tire, recall, and oil change), and I have been very impressed with the level of service. Everyone has been friendly and helpful, and I have never had to wait for a long time. I will continue to take my car to W&W for all my automotive needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are glad you chose our dealership! Thank you for taking the time to share your feedback with us.


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  • Used car Salesmen have reputations for a reason

    I was unimpressed with this dealership. My salesman talked down to me as a woman buying a car alone and definitely had the feel of a slimy used c...

    Dealer Response

    Thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue t...


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    I was unimpressed with this dealership. My salesman talked down to me as a woman buying a car alone and definitely had the feel of a slimy used car salesman. In addition the car I was coming to test drive which I had contacted them ahead of time about had a dead battery when I came to drive it. Seemed very unorganized and unprofessional . I don't feel that I'd buy a car here just based on this experience. There are so many other dealerships which I've had good test drives with that I'd prefer to deal with.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Regards, Frank Davin, GSM


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  • Unhappy Ford owner

    Horrible service department. Two days trying to get car fixed. Cannot even tell me what needs done or when will be done. Called a yesterday at 2:3...

    Dealer Response

    Thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue t...


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    Horrible service department. Two days trying to get car fixed. Cannot even tell me what needs done or when will be done. Called a yesterday at 2:30 after dropping off at 9:00. They had not even looked at car yet. After changing oil said they needed another day. Brought back and been here three hours. Still nothing. Not the first time this has happened. Don't use unless warranty repair or oil change. Incapable of anything more on timely basis.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Regards, Frank Davin, GSM


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  • garbage

    I was lied to about the vehicle on the post online, also by the salesman himself. Drove 2 and a half hours for nothing. Asked the salesman over th...

    Dealer Response

    We apologize, Dave! Our team didn't see that you asked the question about the transmission and we're sorry that you had to make the drive all the ...


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    I was lied to about the vehicle on the post online, also by the salesman himself. Drove 2 and a half hours for nothing. Asked the salesman over the phone if the car was a 6sp manual. He said yes without a doubt. Also the online post said so too, the car was automatic. Very disappointed.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We apologize, Dave! Our team didn't see that you asked the question about the transmission and we're sorry that you had to make the drive all the way down here. If you would like to discuss your experience further, please do not hesitate to reach out to me directly. Sincerely, Frank Davin, GSM


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  • Used car bought remotely

    I purchased a used 2014 Flex from Woltz Wind Ford remotely. We were looking for particular features and found the vehicle online. From the start t...

    Dealer Response

    Thank you for leaving this remarkable feedback and congratulations on your new 2014 Ford Flex! We appreciate your comments and are happy to hear t...


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    I purchased a used 2014 Flex from Woltz Wind Ford remotely. We were looking for particular features and found the vehicle online. From the start they were terrific to work with. Our main salesman was Mike Galvin. He returned texts and calls promptly and followed up quickly with answers to our questions. Naturally we were a bit apprehensive purchasing a vehicle that we could not see and drive for ourselves ahead of the transaction. Everything was handled forthrightly and expeditiously by everyone at Woltz Wind. Purchasing the car from Philadelphia was slightly complicated. The documents had to be sent and returned by overnight mail--twice because we forgot one signature on one document the first time. All the documents came clearly sorted and labeled with a return envelope. The vehicle was checked and certified very quickly. Even on his days off Mike responded, and the dealership followed through with questions and requests--even after the transaction was essentially complete. I was especially impressed when, after the vehicle was paid for in full and being readied for shipment, a mechanic discovered a theretofore unnoticed defect in a rocker panel, and Michael called me immediately. We agreed to delay shipment a couple of business days while they expedited procurement and installation of the part. I could well have imagined a scenario where they ignored the problem and left it for us to discover ourselves--leaving us to manage the logistics of getting it repaired by a different dealer here. When the shipper arrived at the dealer his dispatcher called me with a question I could not answer. I called Mike, who was off. He called the dealership and the issue was resolved and the vehicle loaded and on the road in under 15 minutes. I called today, over a week after closing the deal, to ask a question and I received a call back and answer within 5 minutes. It is clear that not only does the salesman make every effort to support the customer, but the dealership--including the mechanical and body shops--make every effort to support the salesman. The vehicle itself is exactly as advertised and we are so far (only about 50 miles of driving) happy with it. Overall I was treated very very well and my anxieties about purchasing long distance put to rest by Mike's and the dealership's excellent treatment.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving this remarkable feedback and congratulations on your new 2014 Ford Flex! We appreciate your comments and are happy to hear that Mike and the rest of the team were able to meet your needs. At Woltz & Wind Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Frank Davin, GSM


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  • My Third Purchase from Woltz & Wind

    I really appreciate the staff and choices available.

    Dealer Response

    Ken, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptiona...


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    I really appreciate the staff and choices available.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ken, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Best, Frank Davin, GSM


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  • One of the best buying experiences

    I recently found a beautiful used Ford Mustang GT Convertible at this dealership that I had been searching for for a long time. However I was hes...

    Dealer Response

    Congratulations on your new Ford Mustang GT Convertible! We appreciate your feedback and are happy to hear that Darren and Steve were able to meet...


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    I recently found a beautiful used Ford Mustang GT Convertible at this dealership that I had been searching for for a long time. However I was hesitant being that the dealership was over 300 miles from my location. After contacting them Via Text Messaging, I was able to discuss my trade in, and come up with a fair price after sending the vin and pictures, financing, and any other questions I had about the deal. All via mainly Text. Darren (website salesman) was extremely helpful in working the deal and answering all my questions. Upon arrival, Steve the Sales Manager was extremely friendly and personable and assisted us in closing the deal while Darren was finishing up another deal. The car was exactly as described, my trade in was quickly reviewed, and our financing was set up. The entire process was extremely easy. We were in and out of the dealership all within an hour. Highly recommend this dealership in your search for a New or Used auto.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your new Ford Mustang GT Convertible! We appreciate your feedback and are happy to hear that Darren and Steve were able to meet your needs. At Woltz & Wind Ford, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Frank Davin, GSM


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  • Great Service, On Time, Done Right

    Always an excellent experience. Ziggy always takes excellent care of me and my vehicle. He makes sure I get in and out on time and my vehicle is...

    Dealer Response

    Thank you so much for your review, Donna! We really appreciate your business and are so happy that Ziggy could provide great service to you and yo...


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    Always an excellent experience. Ziggy always takes excellent care of me and my vehicle. He makes sure I get in and out on time and my vehicle is done right the first time. Would not go anywhere else mostly because of your service department to purchase our vehicles.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for your review, Donna! We really appreciate your business and are so happy that Ziggy could provide great service to you and your vehicle. We look forward to serving you again! Regards, Woltz & Wind Ford Team


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  • Very Satisfied

    Your service desk techs were very nice and informative, and the work was done efficiently, and the car came back to me the way I dropped it off, c...

    Dealer Response

    David, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time...


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    Your service desk techs were very nice and informative, and the work was done efficiently, and the car came back to me the way I dropped it off, clean.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    David, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Woltz & Wind Ford for your vehicle needs. Regards, Woltz & Wind Ford Team


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  • Friendly Professional

    everyone was very friendly and Professional Just wish that the Service Dept was open on Saturday's to make it easier to get my oil change. the onl...

    Dealer Response

    Paulette, we sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to provide each and every c...


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    everyone was very friendly and Professional Just wish that the Service Dept was open on Saturday's to make it easier to get my oil change. the only place I trust to take my car. Other places try to get all the money they can out of you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Paulette, we sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to provide each and every customer with a friendly and professional service experience. Your feedback is a testimony that our dedication has really paid off. Regards, Woltz & Wind Ford Team


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