Reviews

Average Ratings

4.3
26 lifetime reviews.
  • Best car dealership

    It was a pleasure doing business with Byron at Paul Lankford Buick GMC. Every step of the way I felt as if he was my advocate, seeking the best d...


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    It was a pleasure doing business with Byron at Paul Lankford Buick GMC. Every step of the way I felt as if he was my advocate, seeking the best deal in terms of rebates, discounts, and loan approval. He was able to secure an unexpected low interest rate and a heavily discounted bumper-to-bumper extended warranty. My relationship with Paul goes back 20 or more years, during which time I have now purchased four cars from him. Each experience was courteous, efficient, and trustworthy. I have long recommended Paul to my friends as an honest car dealer who will give you his best deal. You simply cannot find a better car dealership in Utah or elsewhere.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Gross Incompetence

    These guys are rank amateurs. Made an appointment to purchase a pick up truck. I told them to have it ready and that I was driving 150 miles to ...


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    These guys are rank amateurs. Made an appointment to purchase a pick up truck. I told them to have it ready and that I was driving 150 miles to come pick it up on a Friday afternoon. When I get there the truck was in the shop with the seats taken out and some work being done on it, said it wouldn't be ready til Monday. Sad cause I talked to them five times that morning scheduling the transaction. Worst customer service I have ever been involved in.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Yukon XL GMC

    Quick response, seem friendly and informative, Big help on sale autos. have not bought yet.


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    Quick response, seem friendly and informative, Big help on sale autos. have not bought yet.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Service Department

    Brought my vehicle in for an oil change and to check out a few funny noises it was making. Thomas was very friendly and very knowledgeable. Too...


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    Brought my vehicle in for an oil change and to check out a few funny noises it was making. Thomas was very friendly and very knowledgeable. Took care of oil change and a major repair within time and price quoted. Great to find an honest dealership! This is now the only place I will bring my car and my wife's car for service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    Working with the people at this dealer was great. I think I talked to everyone including the lead mechanic about the Denali Duramax I was buying. ...


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    Working with the people at this dealer was great. I think I talked to everyone including the lead mechanic about the Denali Duramax I was buying. They didn't haggle with me over the little extras I wanted... They know exactly what customer service is! Thanks! BTW...LOVE my truck!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing experience

    We just purchased a 2016 slt Acadia we couldn't have been more pleased with our salesman Lyman, Curt the finance guy and Ryan the manager. We love...


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    We just purchased a 2016 slt Acadia we couldn't have been more pleased with our salesman Lyman, Curt the finance guy and Ryan the manager. We loved the smooth process and especially the transparency. Everyone was very friendly and they worked with us with our indecisiveness. Buying a car is always a long process but they were very thorough Lyman spent a significant amount of time teaching us how to use all the features on our new vehicle and went into detail of each one. We couldn't be happier with our decision or the service we received!! I am sure their other salespeople are great but go find Lyman if you want white glove service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service department!!!

    Pleased that employees followed through on looking up old records, and saved us from having to pay for a new fuel pump!! Have always been pleased ...


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    Pleased that employees followed through on looking up old records, and saved us from having to pay for a new fuel pump!! Have always been pleased with the service, but this was above and beyond normal effort. THANK YOU!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent service from parts dept

    Every time I visit their parts department I am impressed with the level of service and expertise I receive, I would definitely recommend this deal...


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    Every time I visit their parts department I am impressed with the level of service and expertise I receive, I would definitely recommend this dealership to anyone looking and when I am in the market to purchase a new automobile this will be my first stop

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Door Remote and internal locking process

    We had a Door Locking issue that was very difficult to diagnose. The car was in the shop for seven day, but appear to have the issue resolved.


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    We had a Door Locking issue that was very difficult to diagnose. The car was in the shop for seven day, but appear to have the issue resolved.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best dealership in Utah

    It was great! My second GMC Truck purchased from Paul Lankford in the last year. I love the trucks, and the service and friendliness is top not...


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    It was great! My second GMC Truck purchased from Paul Lankford in the last year. I love the trucks, and the service and friendliness is top notch. I will be back for my next GM purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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