Reviews

5.0 out of 5 5.0
525 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 19, 2018

    Ease of working with Kevin and his team. I would highly recommend this dealership for leasing or purchasing a Cadillac.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2018

    I was able to get the appointment I wanted, as a waiter. The work was performed in a timely manner to my satisfaction. The car was washed when the work... was complete, as always Dave Fossick always succeeds in creating a pleasant service experience for us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dale, and thanks for the great feedback! We're very happy that Dave was there to give you the customer service we know you deserve! Thank you ...and we look forward to seeing you again! Take care, Jim Schwartz, Service Manager, jschwartz@rohrich.com

  • March 10, 2018

    The staff at Rohrich is always helpful and curious they work us in at our work schedule. I recommend Rohrich to all my friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your referral, Kathleen. It is greatly appreciated.

  • 5.0 out of 5
    October 12, 2018

    My service advisor Dave is the best. The entire staff seems to actually enjoy what they do and it shows through the interaction with customers.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marilyn, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out t...o us for anything else. Thank you for choosing Rohrich Cadillac's Service Department. Kind regards, Jim Schwartz, Service Manager, jschwartz@rohrich.com

  • 5.0 out of 5
    October 11, 2018

    Mr Porr is amazing...Dave and Mike are just the best. Rohrich Cadillac does a great job of making customers feel like family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with th...em. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Schwartz, Service Manager, jschwartz@rohrich.com

  • 5.0 out of 5
    October 10, 2018

    Chuck Lucci Jr. has always taken GREAT care of us at Rohrich Cadillac. And Karen was the best, Karen was the wonderful lady who got us to sign all the... proper papers, in a very concise and time-saving manner!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're delighted to hear of your positive experience at our dealership, Sean! We always strive to provide the utmost in customer service and quali...ty, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Chuck Lucci Sr., General Sales Manager, clucci@rohrich.com

  • 5.0 out of 5
    October 10, 2018

    My entire car buying experience at Rohrich Cadillac was first class! I purchased a Certified 2015 Cadillac SRX and I'm MORE than completely satisfied.... I haven't purchased a vehicle in fourteen years. Lou Cangelier, my Sales Consultant, was very knowledgeable on the Cadillac SRX. I took a strong liking to him because of his honesty and his unique personality. He made me feel very comfortable and I enjoyed working with him throughout the whole buying experience including the financial process. He made me feel at ease with Karen Janoski as she processed my financial information. It really was a pleasurable experience working with Lou. He is truly an asset to Rohrich Cadillac!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful review of your recent visit to our dealership, Charlene. We strive for 100% customer satisfaction for each and every experien...ce and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Chuck Lucci Sr., General Sales Manager, clucci@rohrich.com

  • 5.0 out of 5
    October 7, 2018

    Courtesy, thoroughness and thoughtfulness of service manager, Mike is always consistent. He makes getting in and out of service department easy and efficient.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review, Sarah! I'm very happy to hear that Mike was of such help to you. We strive to provide excellent customer serv...ice, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Jim Schwartz, Service Manager, jschwartz@rohrich.com

  • 5.0 out of 5
    October 6, 2018

    Friendly. Comfortable environment. Salesperson even sent me a cell pho e video of the interior and exterior of the car and it's features before I... went to visit the dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denise, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provi...ded a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. All the best, Chuck Lucci Sr., General Sales Manager, clucci@rohrich.com

  • 5.0 out of 5
    October 6, 2018

    This is my third time buying at Rohrich. My salesman Ken Goldberg is excellent . Ken know exactly what I'm looking for and always is a joy to work... with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this wonderful feedback, Heide! We're so glad you came back to see us for your third vehicle. It's fantastic to know K...en helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving, Chuck Lucci Sr., General Sales Manager, clucci@rohrich.com

View More Reviews