Reviews

5.0 out of 5 5.0
557 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 15, 2018

    Treated great! No sales haggling. Loved the smoothies. Thought the loaner car idea was super hooked me right away that weekend. So happy with the whole... experience! Would definitely only recommend this dealership

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    Shopped for a new car
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  • 5.0 out of 5
    December 15, 2018

    5 STAR SERVICE-- Gill does a great job in service handling any issue I have with my CTS. The service department gets it right the first time and completes... the job in a timely manner. The loaner car is much appreciated!

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  • March 10, 2018

    The staff at Rohrich is always helpful and curious they work us in at our work schedule. I recommend Rohrich to all my friends.

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    Came in for service or repair
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    Dealer Response

    Thank you for your referral, Kathleen. It is greatly appreciated.

  • 5.0 out of 5
    December 15, 2018

    Everything. This facility has friendly, caring, and experienced staff. This is a pleasant and comfortable facility. Everyone goes out of their way to... serve you.

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    Came in for service or repair
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  • 5.0 out of 5
    December 12, 2018

    Mike Englehardt is the best; car quickly inspected and all information explained; definitely recommend to my friends . I’ll keep coming back.

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  • 5.0 out of 5
    December 6, 2018

    My service representative Gil was very professional and helpful. The work done on my car was done in a timely manner

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    Came in for service or repair
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    Dealer Response

    Thanks for reviewing your experience, Kenneth! Regards, Jim Schwartz, Service Manager, jschwartz@rohrich.com

  • 5.0 out of 5
    December 5, 2018

    Chuck Lucci Jr. Is simply perfect....prepared, nice and ready to serve. I value doing business at Rohrich Cadillac. They are second to none.

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    Shopped for a new car
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    Dealer Response

    We can't thank you enough for this amazing review of our team! Thanks for choosing our dealership for your vehicle needs. Regards, Chuck Lucci Sr...., General Sales Manager, clucci@rohrich.com

  • 5.0 out of 5
    December 5, 2018

    Always accommodating. REPAIRS ARE ALWAYS DONE IN A "TIMELY" MANNER. PLEASANT SERVICE REPS. MIKE ENGLEHART AND OTHERS KEEP ME APPRISED OF THE... REPAIRS AND WHEN TO EXPECT MY VEHICLE

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    Came in for service or repair
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    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Jim Schwartz, Service Manager, jschwartz@rohrich.com

  • 5.0 out of 5
    December 5, 2018

    As usual, all my needs with the car were taken care of in prompt time. Dave Fossick was courteous and helpful as he normally is when I take my car to... Rohrich for servicing.

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    Dealer Response

    Thanks for your repeat business, Janice, and for leaving this amazing review! Regards, Jim Schwartz, Service Manager, jschwartz@rohrich.com

  • 5.0 out of 5
    December 1, 2018

    On time, informative, no surprises, completed as promised. Great sales staff, service staff, and very comfortable facility at Rohrich Cadillac.

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    Dealer Response

    It's fantastic to hear that everything went so well for you, Gregory! We're pleased that your visit was comfortable and pleasant. Regards, J...im Schwartz, Service Manager, jschwartz@rohrich.com

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