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One of the reason we purchase our vehicles at Donley Ford is because of the great service department. The staff is knowledgeable and friendly.
Excellent communication and feedback and explanation.
my experience in getting the new car i wanted was great. i was deciding between 2 different makes of a vehicle for the purchase of a new car and they did... a very good job at leaning me toward the ford vehicle. they found for me the model and color i wanted!
These guys know there stuff. The whole process was quick, and they made sure I got exactly what I wanted and needed.
Jason, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
The service reps, Jeff, Tina, and Leah are the most helpful, friendly, and knowledgable service reps I have ever dealt with.
I bought my Ford Fusion new in 2011 from Donely in Mount Vernon, Ohio. I have never had it anywhere else for service. Donley keeps it running like new,... and always makes me feel welcome and appreciated. The service center is top notch!!
Best experience I have ever had purchasing a vehicle an having my car serviced after the purchase. Friendly, reliable, trustworthy. I will never go to... any another dealership.
Third Vehicle I have purchased from Donley in 5 years. I truly enjoy the process and the staff is some of the best people you can deal with. Nate Jackson... is always the ultimate professional and knows exactly what I like.
Very friendly service staff. Scheduling was easy and they always bring my car to me when it is done.
The service department started to work on my car at my appointment time. The repair took a little longer than initial anticipated but the service department... kept me apprised of the progress and offered to drive me to a store to do some shopping while I waited.
Sandra, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if you have any addit...ional questions about services you received and thank you again for choosing Donley Ford-Lincoln of Mt. Vernon, Inc.!