Donley Ford Lincoln - Mount Vernon

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
56 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 27, 2019

    One of the reason we purchase our vehicles at Donley Ford is because of the great service department. The staff is knowledgeable and friendly.

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  • 5.0 out of 5
    March 14, 2019

    Excellent communication and feedback and explanation.

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  • November 20, 2011

    my experience in getting the new car i wanted was great. i was deciding between 2 different makes of a vehicle for the purchase of a new car and they did... a very good job at leaning me toward the ford vehicle. they found for me the model and color i wanted!

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    Shopped for a new car
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  • 5.0 out of 5
    February 25, 2019

    These guys know there stuff. The whole process was quick, and they made sure I got exactly what I wanted and needed.

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    Shopped for a used car
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    Dealer Response

    Jason, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    January 7, 2019

    The service reps, Jeff, Tina, and Leah are the most helpful, friendly, and knowledgable service reps I have ever dealt with.

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  • 5.0 out of 5
    December 5, 2018

    I bought my Ford Fusion new in 2011 from Donely in Mount Vernon, Ohio. I have never had it anywhere else for service. Donley keeps it running like new,... and always makes me feel welcome and appreciated. The service center is top notch!!

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  • 5.0 out of 5
    November 12, 2018

    Best experience I have ever had purchasing a vehicle an having my car serviced after the purchase. Friendly, reliable, trustworthy. I will never go to... any another dealership.

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  • 5.0 out of 5
    November 10, 2018

    Third Vehicle I have purchased from Donley in 5 years. I truly enjoy the process and the staff is some of the best people you can deal with. Nate Jackson... is always the ultimate professional and knows exactly what I like.

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    Shopped for a new car
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  • 5.0 out of 5
    November 9, 2018

    Very friendly service staff. Scheduling was easy and they always bring my car to me when it is done.

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  • 5.0 out of 5
    November 6, 2018

    The service department started to work on my car at my appointment time. The repair took a little longer than initial anticipated but the service department... kept me apprised of the progress and offered to drive me to a store to do some shopping while I waited.

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    Dealer Response

    Sandra, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if you have any addit...ional questions about services you received and thank you again for choosing Donley Ford-Lincoln of Mt. Vernon, Inc.!

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