Donley Ford Lincoln - Mount Vernon

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39 lifetime reviews.

  • new car purchase

    my experience in getting the new car i wanted was great. i was deciding between 2 different makes of a vehicle for the purchase of a new car and t...


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    my experience in getting the new car i wanted was great. i was deciding between 2 different makes of a vehicle for the purchase of a new car and they did a very good job at leaning me toward the ford vehicle. they found for me the model and color i wanted!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Telephone, door fob, oil change

    Staff was very helpful. Spoke with our salesman of our Edge while we were waiting for the oil change. Everyone is very polite and helpful. The ...


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    Staff was very helpful. Spoke with our salesman of our Edge while we were waiting for the oil change. Everyone is very polite and helpful. The service was escellent.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Customer Service

    This is the second vehicle we have purchased from Donley Ford in Mt. Vernon. We have found the staff to be exceptionally friendly and seem to go ...

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Jeffrey! Thank you for always choosing Donley Ford Lincoln of Mt. Vernon, and...


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    This is the second vehicle we have purchased from Donley Ford in Mt. Vernon. We have found the staff to be exceptionally friendly and seem to go the extra mile to insure that our purchase experience in both cases was a pleasant one. Service and follow up after the sale was prompt and thorough reinforcing that they want you for a long time customer and not just a one time sale. I see no reason to ever buy another vehicle from anyone other than Donley Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Jeffrey! Thank you for always choosing Donley Ford Lincoln of Mt. Vernon, and we hope to see you again soon!


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  • Great service thanks

    Great service no problems it's been Like that every time.


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    Great service no problems it's been Like that every time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Certified Maintenance

    Service was timely. No grease or mud inside my car! Good job!


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    Service was timely. No grease or mud inside my car! Good job!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • wonderful experiance

    I came in looking for a f-150 crew cab and clint helped me narrow it down looking on the computer if he had anything I was looking for.elsewhere. ...

    Dealer Response

    We really enjoyed reading your review, Brian! Thank you so much for your feedback and we look forward to seeing you again!


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    I came in looking for a f-150 crew cab and clint helped me narrow it down looking on the computer if he had anything I was looking for.elsewhere. after purchasing the truck Alan was great walking me around the truck pointing everything out and explaining how it works.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really enjoyed reading your review, Brian! Thank you so much for your feedback and we look forward to seeing you again!


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  • 2010 Ranger oil change

    I brought my 2010 Ford Ranger to Conley Ford to have the oil changed. The service people were friendly and efficient. I was in the waiting area f...


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    I brought my 2010 Ford Ranger to Conley Ford to have the oil changed. The service people were friendly and efficient. I was in the waiting area for approximately 30 minutes when I was called that my truck was ready. I was pleased with the time because I was expecting to be there longer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great place to do business

    I waited in the waiting room for my truck to have it's oil changed and tires rotated. 45 minutes and I was out of there. It was perfect. Nice t...

    Dealer Response

    Robert, your positive review means a lot to us and we're happy we could help you! Here at Donley Ford Lincoln of Mt. Vernon, we sincerely all hope...


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    I waited in the waiting room for my truck to have it's oil changed and tires rotated. 45 minutes and I was out of there. It was perfect. Nice to know people still respect other's time and know how to keep a schedule.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Robert, your positive review means a lot to us and we're happy we could help you! Here at Donley Ford Lincoln of Mt. Vernon, we sincerely all hope to see you again! Take care!


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  • Good sales

    Everything think went well with the sales part,but still waiting to get my door fixed.


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    Everything think went well with the sales part,but still waiting to get my door fixed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Oil Change

    Service was top-notch, thank you. Coupon was honored even though I forgot to bring in The Works offer. Tina and Jeff are great service people and ...

    Dealer Response

    Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your wonderful rev...


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    Service was top-notch, thank you. Coupon was honored even though I forgot to bring in The Works offer. Tina and Jeff are great service people and always greet me warmly and seem to know all the answers to my questions regarding my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your wonderful review. Take care, Jennifer!


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