Buhler & Bitter Jeep Chrysler Dodge RAM

I just want to thank Joan Gallup for her honesty, professionalism and outstanding customer service. I drove two hours to look at a used vehicle and Joan was outstanding! She was very honest and up front about the vehicle condition and pricing on the vehicle. I have purchased a lot of vehicles in the past and Joan is one of the best sales associates that I have had the pleasure of doing business with. Joan made me and my wife feel very comfortable at the dealership and was very personable. I would highly recommend purchasing a vehicle from Joan at Buhler and Bitter! I look forward to purchasing another vehicle from Joan in the future.

Aside from service, ive never had a good experience at this dealership - especially my last time in. Buhler tricked me into coming in with a trade value that they refused to honor once they realized I would get affiliate pricing on the truck i was looking at. Typical bait and switch situation. Like i said, service center is fine, but I would never recommend buying from this lot.

Rec'd call 9:15 am from finance mgr.larry green telling me bank requesting copy of my SS card.i called bank 2-3 to verify.bank never ask? Dealer/finance mgr insist if i dont send dealer copy of my SS card i will have to return car where i have signed sales agreement june 25,2021 my $3500 deposit already cashed by dealer june 28. According to bank they never recd my paperwork n submitted my application with another ss#?? Day of signing sales agreement june 25..was told to sign Power of attorney re registration n lien of vehicle..i refuse to sign.finance mánager yelled at me i need to sign otherwise sales wont go thru regarding registration with DMV was 9 p.m. no one else around except sales emil molina me n Larry green-finance mánager. We r in mid july no Plate n registration yet. Cant have inspection due may 2021. Can someone please tell me what dealer is up too? Many lies n word twisting..past week of rain rear wiper not working..told my sales emil molina.he told me their service will look into it.when i showed up he told me they are not nissan dealer. To bring to nissan n have them check it out..this just one sample of their lies..many others to write here..be super alert..when dealing with them..was advised to call attorney general file complaint.

The salesman , Emil Molina , and sales manager , James , JT , made the purchase very easy . A pleasure to do business with . Followed thru on all promises.

Great experience at Buhler. Emil worked out the payment process and everything with me and accommodated me very well. It was my first time buying a vehicle and Emil made everything so easy. I recommend Emil to everyone who needs a new vehicle.

Great dealership. Chris DeNicola is one of the best salesman I’ve ever dealt with. His natural ability to be kind and being informative make him one of the best.

Today we had a 12 noon appointment for sansone jeep and we arrived on time and seemed not to be welcomed, the atmosphere was horrible, we left and went to Buhler where we met Bob , what a nice man and helpful, he was a gentleman, humorous and we hit it off. We worked out a great deal we were very happy with and meeting Bob and they other staff was pleasant. Thank you Robert Perlin (Bob) lol for a great experience. Wishing you the best. Joe and Janine Bilella - Staten Island;NY

I called Buhler a few weeks ago on a Monday morning at 8am freaking out because my radio blew out during an upgrade so Mike in the service dept told me to come right in.. after being turned away from 4 dealerships I was so relieved. I got there & Mike greeted me and reassured me that it'll be fixed. A new radio had to be ordered so he shared my concerns about my battery draining with the radio being stuck in the error mode & he had a tech take the radio back out & disconnected it so I wouldn't have a battery issue. The radio came in yesterday & I brought it in at 7am today & was back in my truck on my way home at 8am. Words can't express how happy I am with the service, the employees & the dealership itself. Lifelong customer from now on. Next purchase we are coming straight to Buhler! Thank you!!

He was awesome. Beyond words friendly. Understanding and willing to hear out your situation. I recommend him so go now please you need to thanks

Went there to service my vehicle. Was taken care of by Michael P. whom was courteous and professional. Will continue servicing my vehicle at Buhler’s !