Star Buick GMC Cadillac of Quakertown

New 888-218-0940 Dealer Website
Used 888-453-5047 Email Dealer
Service 888-691-7758

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Reviews

Average Ratings

4.4
122 lifetime reviews. Includes reviews of Star Buick GMC Cadillac of Quakertown from DealerRater.com
  • A VERY PLEASANT EXPERIENCE

    I just wanted to express my gratitude to Zach, my sales agent, for being so professional and yet up-close and personal. He certainly made me feel ...

    Dealer Response

    Zach is one of our super STARS ... Thanks.


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    I just wanted to express my gratitude to Zach, my sales agent, for being so professional and yet up-close and personal. He certainly made me feel very comfortable as if I was dealing not with a stranger but with a friend. Zach really did go the extra mile for me, not only with the deal itself and keeping me posted with the finance end, but the car did not come with an owner’s manual and he ordered it and paid for it himself! He even replaced both batteries in the key remotes, just to make sure they were new! I am very pleased with the Nissan Altima I bought and kudos to the service department for taking care of several minor issues with the car. I will certainly recommend Zach and Star Buick of Quakertown to family and friends,

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Zach is one of our super STARS ... Thanks.


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  • Very happy
    February 12, 2017

    I was pleased with the attention from the sales department all the way to end of sale. Both Nick and Zachary were very professional in handling th...

    Star Car Buick GMC Cadillac

    Hi Craig, we are so happy to hear you had a great experience at Star! Thank you for taking the time to rate us and let us know how we did. Please ...


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    I was pleased with the attention from the sales department all the way to end of sale. Both Nick and Zachary were very professional in handling the sale. I would recommend this dealership! Thanks again.

    Does recommend this dealer
    Star Car Buick GMC Cadillac

    Hi Craig, we are so happy to hear you had a great experience at Star! Thank you for taking the time to rate us and let us know how we did. Please feel free to stop in and say hi to Nick and Zachary anytime! We hope you are enjoying your new vehicle. -Sincerely the Star Buick GMC Cadillac Team


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  • Great Experience

    Bought a used Cadillac from Jeremy. Great salesman and great car. They offer awesome warranties on certified Cadillacs.


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    Bought a used Cadillac from Jeremy. Great salesman and great car. They offer awesome warranties on certified Cadillacs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • do not go near closing.

    Make sure you know their hours before you go. I did not realize they closed at 7 pm on Fridays. I do not buy a car everyday. Well I get there at 1...


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    Make sure you know their hours before you go. I did not realize they closed at 7 pm on Fridays. I do not buy a car everyday. Well I get there at 10 minutes before they close and I walked around the lot looking for the car I was interested in. I find it and by then I wonder why nobody has walked out to great me in the lot. When I walk in the showroom, I ask about seeing the 300 c and they tell me they are closed. I guess my business is not worth it at 7:02.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Respectful
    January 8, 2017

    I entered the facility and I was greeted within seconds by a representative of the dealership. He asked how could they assist me, when I responded...

    Star Car Buick GMC Cadillac

    Thank you so much for taking the time to rate us and let us know how we did. We are thrilled to hear you had an enjoyable experience at Star and w...


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    I entered the facility and I was greeted within seconds by a representative of the dealership. He asked how could they assist me, when I responded I was seriously interested in purchasing a new car he introduced me to Charlie not by yelling across the room but by escorting me to his desk making introductions and both graciously asking if they could get me some hot coffee (it was a dreary cold rainy day). Never once was did I perceive I was being treated any different being a woman arriving solo. Although offered an alternative upgrade model and test drive, I passed knowing exactly what I wanted. My negotiations were respected and attention to each required option detail during ordering my new car was impressive. Holly was informed of my purchase and she made it a point to walk across the sales floor and extend a handshake and a thank you for my repeat purchases through Star. I have a great deal of respect for her as a business woman she has retained humility and is a great role model.

    Does recommend this dealer
    Star Car Buick GMC Cadillac

    Thank you so much for taking the time to rate us and let us know how we did. We are thrilled to hear you had an enjoyable experience at Star and we hope you stop in some time to say hi. Enjoy your new vehicle!- Sincerely the Star Buick GMC Cadillac Team


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  • No hidden charges
    December 31, 2016

    I told them what I wanted to pay, deposit and monthly payment, and they worked it out. Got a great deal on the GMC. My third purchase from them.

    Star Car Buick GMC Cadillac

    Thank you for taking the time to review us and let us know how we did! We are so happy you had a great experience here at Star and we look forward...


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    I told them what I wanted to pay, deposit and monthly payment, and they worked it out. Got a great deal on the GMC. My third purchase from them.

    Does recommend this dealer
    Star Car Buick GMC Cadillac

    Thank you for taking the time to review us and let us know how we did! We are so happy you had a great experience here at Star and we look forward to working with you in the future! -Sincerely the Star Buick GMC Cadillac Team


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  • Great salesperson
    December 30, 2016

    We have been coming to Dave Weiss for many years. He is very knowledgeable, patient, thorough, and extremely courteous. We recommend him highly, a...

    Star Car Buick GMC Cadillac

    Thank you so much for your fantastic review of Dave, he really is one of our super STARS. We appreciate you taking the time to rate us. Please fee...


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    We have been coming to Dave Weiss for many years. He is very knowledgeable, patient, thorough, and extremely courteous. We recommend him highly, and hope he stays a long time.

    Does recommend this dealer
    Star Car Buick GMC Cadillac

    Thank you so much for your fantastic review of Dave, he really is one of our super STARS. We appreciate you taking the time to rate us. Please feel free to stop in any time to come say hi! -Sincerely the Star Buick GMC Cadillac Team


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  • Bought a new Terrain, Dave Weiss was 5 stars!
    December 28, 2016

    The buying experience at Star was excellent - the showroom is clean and cheery - very inviting! The stock of cars is excellent and our salesman, D...

    Star Car Buick GMC Cadillac

    Thank you Janet for that wonderful review! We greatly appreciate you taking the time to rate us and let us know how we did. Dave is one of our sup...


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    The buying experience at Star was excellent - the showroom is clean and cheery - very inviting! The stock of cars is excellent and our salesman, Dave Weiss, was the best! All in all he made what can be a very tiring, trying ordeal (buying a vehicle) an easy experience. It was a great day and I ended up with a great car....a 2017 Terrain - it's a beauty!!!

    Does recommend this dealer
    Star Car Buick GMC Cadillac

    Thank you Janet for that wonderful review! We greatly appreciate you taking the time to rate us and let us know how we did. Dave is one of our super STARS. Please stop in any time to say hi and we hope you enjoy your new 2017 Terrain for many years! -Sincerely the Star Buick GMC Cadillac Team


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  • Miscommunication Remedied; Excellent Service Depar

    I absolutely love the car. The paper work did take a long time to print and get together. The salesman said that it's typical to wait two hours to...


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    I absolutely love the car. The paper work did take a long time to print and get together. The salesman said that it's typical to wait two hours to sign paperwork, but I've never had that experience before. There was a little miscommunication as well. The salesman told me that the finance office could beat or at least match an interest rate that I found online, but when I was signing the paperwork, it was a different rate than what I was told. I spoke with the finance director, and he worked to find a bank that would give me the rate that I was told. It was an extra headache for both the finance director and me. I belong to a credit union, so I could have just waited a couple days and financed through the credit union had I known the hassle it would have caused. I did feel badly for the finance director, and I did appreciate him working to get me the better rate. There was also some miscommunication about the pricing for the protection plan. I was told two (possibly 3 if I remember correctly) different prices for it; I do understand that prices and plans change, but the discrepancy lead me to distrust the information being presented to me. Overall, I am sincerely happy with my car and I'm thankful for the finance director's help and the salesman's help in sorting the mess out. I do understand that things happen, and it was a miscommunication. On another note, I did have an excellent experience with the service department last weekend. I had the unfortunate experience of finding a screw in my tire Saturday morning. Even though the service department was swamped, they fit me in and repaired my tire. I am so grateful. They are always smiling and, kind, and friendly when I walk in. It's a nice environment to be in. I'm thankful for this experience. It makes me want to come back for my maintenance. I had previously gone to Scott's and I was hesitant switching, but I'm very comfortable at this point.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Top notch. This was our 7th vehicle at Star

    Top notch. This was our 7th vehicle purchased at Star Cadillac in Quakertown and we plan on continuing to be a customer of the service department...


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    Top notch. This was our 7th vehicle purchased at Star Cadillac in Quakertown and we plan on continuing to be a customer of the service department and also purchase additional vehicles in the future.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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