Showalter Motor Company

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 4, 2019

    Was not able to see how the full service would have been. They diagnosed problem and while waiting for parts, car was totaled in an accident. I still had... to pay for diagnostic test. They were not willing to work on price due to loss of car. Also had a service contract to help pay for repairs and they were not willing to accept what the national average charges are if I had had the work done. I had to pay the short fall being they charge way over the national Average. And being that car was not worked on other than diagnostics I had to pay for the whole price. So for that reason I was not impressed that is why I gave a poor over all. Talk about insult upon injury.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 10, 2019

    Wonderful staff! They went above and beyond to help me with the process of buying a new car and made sure I was satisfied with my purchase.. They treat... their customers like family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joy, we're happy to hear you had such a wonderful experience with our team! At Showalter Motor Company we value our customers, and we look forward to ...seeing you on your next visit. Take care!

  • 5.0 out of 5
    September 20, 2018

    I had remote start installed and they squeezed in a service for me. They installed the remote start for what they quoted it for. They were courteous, honest,... and efficient.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 8, 2018

    Very friendly and helpful staff. Prices were very good and they worked well with me on my trade in. The paperwork part was very quick and easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Scott, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe trav...els!

  • 5.0 out of 5
    June 21, 2018

    Had this car for a week now. No complaints. Still learning bells and whistles.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 10, 2018

    Service was quick and friendly. . .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 21, 2018

    Riley did an outstanding job of keeping my wife appraised of the progress of the repairs. The mechanics completed the repairs much more quickly than anticipated.... Thank you

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jack, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 4.0 out of 5
    December 23, 2017

    It was a good experience. We had a little hick-up with financing but the resolution was fair and very quick. Overall a fine buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 21, 2017

    Matt and his team were very accommodating with the issues I had after my purchase. They made things right and did worked hard to make things right. Matt... was a man of his word and was a pleasure to work with. You can buy here knowing they will take care of you. Shop here with confidence.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 26, 2017

    Rob Severe at Showalter Ford is a great guy and salesman. Very personable and great to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the outstanding review, Travis! Rob will really appreciate your review!

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