They made Us very comfortable and our experience was good at this dealership. Our sales lady was Dawn. She was very kind and no pressure.
Purchased this car thinking it was new with a few thousand miles on it. It has been wrecked on Phila. I had to pay for all the repaires my self. Would... not recommend Freedom Ford.
Corey Walters was fantastic at uncovering what we wanted, presenting us with our options and working to meet our budget! Tim Aurandt, Sales Manager helped... us hammer out the best deal and Travis Stormer, Finance Manager did a great job explaining our warranty & finance options. Once the deal was completed, Corey took the time to connect my wife's phone to the bluetooth system and explain each and every function of the vehicle. They were all great and made the experience pleasant. I would not hesitate to recommend Freedom Ford to anyone!
I bought a impala from you people and the tires went bald in 3 months you wouldn't fix it and blamed it on me I'm not a slave got me I dont live under... there rules I want a new car or all my money back got me
By far was the best dealer I have dealt with. Stopped in to look at the used trucks and ended up driving one home. All the salesmen and staff I dealt with... were very nice to deal with. In future hope to deal with again. They couldnt have made this process any easier.
Quick service with things done right the first time. My whole family gets all of their service work done at Freedom Ford Ebensburg. Including our vehicles... that are not Fords. Lol. Love this place!!!
First price shown to me was with none of the posted rebates on fords website. This is an indicator of what your up agaisnt, go to a volume dealer in Pittsburgh.
Arrogant n rude to woman!! Interrupt your conversation to put blame on the customer n service workers rude to woman. They do not want to stand by what... to they say they are going to do. The service warranty they slie in on you isn't worth the paper it's written on!!!!!!!
Dawn Morrison was the absolute best sales person I have ever worked with. I told her what I wanted an what I could afford an she did exactly what was... needed to be done with zero hassle to me. Amazing buying experience! Thanks Dawn!!
I called about a vehicle on the lot for me to purchase. It had to many miles on it to be financed through their lenders. They run my wife's and my credit... in order to pre-approve us. We get approved, and the finance guy says he's gonna search around and find us a truck. The following week, he finds us a truck at another dealership. I take off work early and my family and I make the 2 hour trip to the dealership so they can appraise our trade in. After numerous problems, and back and forth stories from the finance guy, 3 days later he finally says everything is good to go. Several hours later, I get 2 more notifications saying my credit is being checked again. I finally call the dealership who (originally) has the truck I'm supposed to be purchasing. They say they are not selling the truck to (Freedom Ford) because they are trying to low ball the price. So finally, I get in touch with the finance guy at Freedom, and he tells me to take my business elsewhere. He says, he's not buying a truck off another lot, if he can't sell it to me to make a profit. I say to him, all this time waisted to purchase my family a truck, and u say go elsewhere???? He says I'm here to make money, so yea, it happens. He should have taken care of all of the business with the other dealership, and secured a guarantee on the truck before he led us on for half of the week. Absolute worst dealership and person I've ever dealt with in purchasing a vehicle.