New 888-297-7581 Dealer Website
Used 866-482-6740 Email Dealer
Service 877-489-1470

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
Average based on 16 reviews.
  • Wow, this place is Great!

    I arrived at this dealership, not knowing what to really expect, my credit is not so good, and I really didn't want to waste my time. Within minut...

    Dealer Response

    Alexis, Thank you so much for your outstanding review. You completely made my morning with your kind words! Congratulations on your new car purcha...


    Show Full Review

    I arrived at this dealership, not knowing what to really expect, my credit is not so good, and I really didn't want to waste my time. Within minutes of arriving I was introduced to Rob Sorg, he was very polite and respectful. He got right to work, and within 30 minutes he provided me a great offer. (Sigh of Relief) This dealership is like a family and everyone is polite, relaxed, and always smiling. It was really such a pleasure to be in such a great environment, because we all know how stressful buying a car can be sometimes. Well I have purchased 3 different cars, from 3 different dealerships, and I have to say I have never felt as comfortable as Rob, Loriann, and Mike made me feel. Thank you guys so much for everything, and I love my new car. If I ever needed another car, or knew someone who did, I wouldn't think twice about recommending Rob Sorg and the Volvo of Edison Family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alexis, Thank you so much for your outstanding review. You completely made my morning with your kind words! Congratulations on your new car purchase! I'm so thrilled to hear that this was your best car buying experience to date. At Volvo of Edison, we want our customers to enjoy car shopping, and we want your car shopping experience to be stress-free and fun! It's great that Rob, Loriann and Mike made your experience an excellent one and that they found you your perfect vehicle. I greatly appreciate your recommendation and thank you so much for choosing Volvo of Edison. Enjoy your new car! Best, Joel Casser, Internet Sales Manager


    Hide Full Review
  • Rock Solid experience

    Robert Sorg demonstrates a true interest in customer needs and a personal touch i communicating throughout the process.....I have visited many dea...

    Dealer Response

    Grant, thank you so much for taking the time to write a review for us here at Volvo of Edison! Robert is truly one of our best salesmen because h...


    Show Full Review

    Robert Sorg demonstrates a true interest in customer needs and a personal touch i communicating throughout the process.....I have visited many dealerships and it gets "canned" in the approach sales people use.....Robert Sorg was different....and after we worked through a fair deal, we are satisfied with our purchase

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Grant, thank you so much for taking the time to write a review for us here at Volvo of Edison! Robert is truly one of our best salesmen because he is always putting the customer first. We are glad to hear that you were no exception! Enjoy your new vehicle and we hope to see you again soon! Sincerely, Joel Casser, Internet Sales Manager


    Hide Full Review
  • It's all GOOD

    I have had nothing but great experiences with Volvo of Edison, and Kevin Bay! I do not have patience for Dealer games. Kevin has made the buying...

    Dealer Response

    Cliff, we agree with you 100% about not playing the typical "dealer games". We make sure to treat every customer with the respect and patience th...


    Show Full Review

    I have had nothing but great experiences with Volvo of Edison, and Kevin Bay! I do not have patience for Dealer games. Kevin has made the buying/leasing experience great - with three cars so far for my mother. He is patient in explaining things to my mother, always pleasant to deal with, and the buying/leasing process couldn't have been easier or quicker. No nonsense. No games. Just good people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cliff, we agree with you 100% about not playing the typical "dealer games". We make sure to treat every customer with the respect and patience they deserve. Thank you for the review and for choosing Volvo of Edison! Sincerely, Joel Casser, Internet Sales Manager


    Hide Full Review
  • volvo of edison

    Thanks to Kevin Bay I was able to get a great car from a great company. He has been the best car dealer associate I have ever dealt with.

    Dealer Response

    Cindy, thank you so much for the review! Kevin is one of our best salesmen because he is always putting the needs/wants of his customers first. ...


    Show Full Review

    Thanks to Kevin Bay I was able to get a great car from a great company. He has been the best car dealer associate I have ever dealt with.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cindy, thank you so much for the review! Kevin is one of our best salesmen because he is always putting the needs/wants of his customers first. We're glad he was able to assist you and thank you for choosing Volvo of Edison! Sincerely, Joel Casser, Internet Sales Manager


    Hide Full Review
  • The absolute very best!

    Sales team was knowledgable and helpful. Worked with me to find the best options for my needs. They offered me a fair and reasonable deal. No pres...

    Dealer Response

    Hello Chris, Thank you for taking the time to leave us a review and congratulations on your new car purchase! Your review made my day! I love hear...


    Show Full Review

    Sales team was knowledgable and helpful. Worked with me to find the best options for my needs. They offered me a fair and reasonable deal. No pressure whatsoever. I am a customer for life.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Chris, Thank you for taking the time to leave us a review and congratulations on your new car purchase! Your review made my day! I love hearing from satisfied customers! I'm so pleased that you had a great car buying experience with our staff and that they assisted you in finding the perfect car to match your needs. Thank you for choosing Volvo of Edison and for your recommendation. Enjoy your new car! Best, Joel Casser, Internet Sales Manager


    Hide Full Review
  • Great Car Buying Experience!

    When I bought my new Volvo S80 in 2011, I was very happy with the dealership and even happier with the sales support that I received from Cindy In...

    Dealer Response

    Hello Jeff, Thank you for your outstanding review! I am so thrilled to hear that you have build such a wonderful rapport with Cindy, and that she ...


    Show Full Review

    When I bought my new Volvo S80 in 2011, I was very happy with the dealership and even happier with the sales support that I received from Cindy Innacelli. She impressed me with her knowledge of the car I wanted and worked very hard to get me a great deal. Five years later, when I was in the market for another new S80, I contacted Cindy and the buying experience was even better. She took the time to answer all my questions, from trade in value for my existing S80 to the latest technology available to meet my needs. Needless to say, I purchased another new S80 from Cindy and as usual, she spent lots of time to make sure that my wife and I were comfortable with the new features and functions before we drove off. We really appreciated her after sales support so if you are in the market for a car, don't hesitate to contact Cindy Innacelli.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hello Jeff, Thank you for your outstanding review! I am so thrilled to hear that you have build such a wonderful rapport with Cindy, and that she continues to be of great assistance to you. Cindy is an excellent salesperson and she truly cares about helping her customers find the perfect vehicle to meet their needs. Cindy does a great job representing our dealership and she is a vital member of the Volvo of Edison team. Congratulations on your new S80, and thank you for being such a loyal Volvo of Edison customer! I appreciate your recommendation, and I know Cindy will be so happy to read your review. Please do not hesitate to call us or stop in if we can be of any assistance to you in the future. Enjoy your new S80! Best, Joel Casser, Internet Sales Manager


    Hide Full Review
  • Excellent Service

    If you care a lot about service after you've purchased your car, then Volvo of Edison is the ideal place to buy your car from. When I took my XC60...


    Show Full Review

    If you care a lot about service after you've purchased your car, then Volvo of Edison is the ideal place to buy your car from. When I took my XC60 to them recently for a minor adjustment on my backup camera, they did not stop working on it till I was fully happy and satisfied. I highly recommend this dealership to anyone who values excellent customer service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great dealership and great staff!

    Purchased a Certified XC60 from our salesman Rich Cioffi and Sales Manager Mike Battglia. Overall was a great experience and was a pleasure to wor...


    Show Full Review

    Purchased a Certified XC60 from our salesman Rich Cioffi and Sales Manager Mike Battglia. Overall was a great experience and was a pleasure to work with. Look forward to buying our next Volvo when our other lease is up! - Kerri and David

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • From great to terrible in 10 emails

    When I left this dealership I thought I had found a really good, caring dealer. In fact, I was going to come on this very page and write how great...


    Show Full Review

    When I left this dealership I thought I had found a really good, caring dealer. In fact, I was going to come on this very page and write how great Cindy Innacelli, Mike Battaglia and all the rest of the staff were. I was going to come back and buy the rest of my cars here for as long as I could. That all changed when I realized my car has no state inspection on the windshield. When I inquired as to when I would receive my inspection sticker I was met with resistance. I was told it was my responsibility to have the vehicle inspected. When I pointed out this was in violation of NYS registration guidelines I was met with hostility. In fact I just got off the phone with a very different Mike Battaglia, General Manager of Operations. He was incredibly rude and angry. When I pointed out that his dealership needed to provide a valid state inspection I was told "that's on you". When I offered that they could simply cut me a check for the cost he laughed in my face.  Avoid this dealership at all costs; you are simply a number to them and when the deal is complete you will be thought of as burden, not a human being.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very friendly without being phoney

    I looked at two other dealerships. I knew someone who had bought a pre-owned certified car at Volvo of Edison and was very pleased with their purc...


    Show Full Review

    I looked at two other dealerships. I knew someone who had bought a pre-owned certified car at Volvo of Edison and was very pleased with their purchase and service. The salesperson, Cindy, was very helpful without being pushy. She was extremely detail oriented and knowledgeable about the car I was interested in. This dealership is 20 miles from my home and the car was not really the color I wanted or I would have bought a car from her. It was a pleasure doing business with her!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review