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Reviews

Average Ratings

4.8
Average based on 165 reviews.
  • Great experience

    This dealer is great. I live in New York City and was looking ALL OVER for a fair price on late-model VW Golf TDI. After months of searching on Ca...


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    This dealer is great. I live in New York City and was looking ALL OVER for a fair price on late-model VW Golf TDI. After months of searching on Cars.com, I stumbled onto the perfect car. There was only one problem (or so I thought): The car was in Pittsburgh! Actually, it was at Moon Township Ford. I called the phone number on the cars.comc listing, and spoke with Brandon. He helped me get a fair deal for the VW over the phone, and gave me a no-nonsense offer on my trade-in. He was even more than happy to drive the Golf TDI to the nearest VW Dealership, where the car was inspected, and found to be in tip-top shape. Soon, my girlfriend and I hopped in my crappy Honda, drove to 6 hours to Pittsburgh, and picked up the VW Golf (the Honda stayed in Pittsburg). The Golf TDI is great, and we didn't have to bother with refueling on our way back to New York, as the TDI has a 600 mile range! The whole deal was done over the phone, and via email. There were no surprises when I arrived, and we only spent about 90 mins at the dealership, which included a test drive, and all of the financing paper work! I've dealt with a log of slime-ball car dealers in New York City, and this was by far the easiest, most pleasant car deal I've ever made. Brandon (the salesman) really went out of his way to make sure that I was completely happy, and that all my requests were honored. No hidden fees, no surprises, and a dealer that sticks by his word. Amazing, simply amazing!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    I professionally received very personable and efficient service.


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    I professionally received very personable and efficient service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Dropped company car of for inspection and oil change.I have been using this Ford dealer for service for a few years always treated good and never ...


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    Dropped company car of for inspection and oil change.I have been using this Ford dealer for service for a few years always treated good and never had any issue with service or repairs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My F150

    Always courteous and caring. They care about your problems and want to fix, clear up and satisfy you and your problems> They repaired and fixed...


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    Always courteous and caring. They care about your problems and want to fix, clear up and satisfy you and your problems> They repaired and fixed all the problems associated with my F150.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • great service

    Everyone was professional and helpful very satisfied.

    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Salli! If you have any additional needs or questions, we will be...


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    Everyone was professional and helpful very satisfied.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Salli! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Super staff

    As usual, everyone was very helpful at the dealership. Always have a great experience from the service department and the front end was helpful as...


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    As usual, everyone was very helpful at the dealership. Always have a great experience from the service department and the front end was helpful as always. Thank you!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Had an oil change.

    YOUR SERVICE PEOPLE ARE GREAT! Even though the dealership was under construction, the service was done within a reasonable time.

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Judy! We hope to be of service to you again! Take care!


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    YOUR SERVICE PEOPLE ARE GREAT! Even though the dealership was under construction, the service was done within a reasonable time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Judy! We hope to be of service to you again! Take care!


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  • Mister

    My experience at the service department as always been very gratifying. The professionalism is excellent.

    Dealer Response

    William, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Moon Township Ford, we value our custome...


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    My experience at the service department as always been very gratifying. The professionalism is excellent.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Moon Township Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Exceptional: sales, body shop and service!

    Experience was exceptional as usual. Positive buying experience last year with Z in sales, personalized and thorough service from Vince in the bod...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, John. Our team is dedicated to providing top...


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    Experience was exceptional as usual. Positive buying experience last year with Z in sales, personalized and thorough service from Vince in the body shop and efficient and pleasant experience in service with our last inspection. There was one discrepancy on bill with first oil change included but it was quickly resolved. The whole Moon township Ford organization is stellar --just wish it was closer to town!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, John. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • factory recall

    Factory call back for airbag on driver side was done on my 2006 Mustang.. Was told you didn't have the passenger one in yet. I think it would be g...


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    Factory call back for airbag on driver side was done on my 2006 Mustang.. Was told you didn't have the passenger one in yet. I think it would be good customer service if every car was washed on any service call, which as always been the case with our jeep.Glad to see you are updating the entire building. Felt it has needed it for years

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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