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Reviews

Average Ratings

4.2
Average based on 18 reviews.
  • Great Service !!!

    Kelly, Brian, and team did a great job with my Mustang. I was very impressed with how short a time it took to do a oil change, inspection, and a r...


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    Kelly, Brian, and team did a great job with my Mustang. I was very impressed with how short a time it took to do a oil change, inspection, and a recall. Will use them in the future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My recent general maintenance visit was great.

    My last minute scheduling allotted me an appointment in 2 days, as I requested. The staff is knowledgeable and friendly. Overall the service is ...


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    My last minute scheduling allotted me an appointment in 2 days, as I requested. The staff is knowledgeable and friendly. Overall the service is great.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good service

    A good repair service , my fourth time to the service department and each one was fair in its pricing and am very satisfied with the service, w...


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    A good repair service , my fourth time to the service department and each one was fair in its pricing and am very satisfied with the service, went over board and made some recall repairs that where well pass the recall date.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    Brian and Shelley did a great job at getting my tire problem corrected quickly and with a smile on their faces.


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    Brian and Shelley did a great job at getting my tire problem corrected quickly and with a smile on their faces.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2013 Edge inspection

    Had car inspected today ,they found an issue. The price was fair and done within an hour.


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    Had car inspected today ,they found an issue. The price was fair and done within an hour.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car Seat Repair

    Brought my Ford Flex in to have my middle seat repaired, it would not fold over, right before a big vacation car trip. The project turned out to b...

    Dealer Response

    While we're so sorry to hear that your middle seat was not working properly, we were more than happy to help you create a safe space for your fami...


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    Brought my Ford Flex in to have my middle seat repaired, it would not fold over, right before a big vacation car trip. The project turned out to be bigger than we all thought, but the staff went into overdrive to get the project completed in time. So wonderful! Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    While we're so sorry to hear that your middle seat was not working properly, we were more than happy to help you create a safe space for your family. Thanks for being our customer!


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  • Big shout out to Mike McClemens; Service Depart.

    I've been fortunate enough to work with a very well rounded team here at Shults Ford from the moment I stepped onto the lot. I purchased a 2013 F-...

    Dealer Response

    Rich, we are so pleased to hear that your experiences at our dealership have been excellent. We are so happy to hear that you have chosen Shults F...


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    I've been fortunate enough to work with a very well rounded team here at Shults Ford from the moment I stepped onto the lot. I purchased a 2013 F-150 last September and shortly after experience a few malfunctions. I took the truck in for service and was fortunate enough to meet Mike. From the moment I explained what was going on he told me that he would take care of it. Mike has gone above and beyond for me not one, but 4 times now. If there is a way that he can help you with any issues on your vehicle he will exhaust every option available and then some. Personally would like to thank Mike for everything he has been able to do for me! Mike, as always thank you again!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Rich, we are so pleased to hear that your experiences at our dealership have been excellent. We are so happy to hear that you have chosen Shults Ford of Harmarville as the home of not only your F-150 purchase, but also the home of sage advice form your salesman Mike. We love working with you, and we sincerely look forward to seeing you again.


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  • Shults Ford Service Experience

    Kelly and Brian were outstanding in their attention to getting the car scheduled, a loaner arranged and the work done right the first time!

    Dealer Response

    Thanks, Paul! We're very happy to hear of your satisfaction.


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    Kelly and Brian were outstanding in their attention to getting the car scheduled, a loaner arranged and the work done right the first time!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Paul! We're very happy to hear of your satisfaction.


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  • Great service

    I work at the dealership. But have been a customer for a long time before I start working there and I think the place is great nice friendly atmos...

    Dealer Response

    Chuck, thank you so much for the review! We're happy that your awesome experiences before you started working here influenced your desire to join ...


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    I work at the dealership. But have been a customer for a long time before I start working there and I think the place is great nice friendly atmosphere and the people there are awesome thank you. I KNOW THAT I WORK FOR THE DEALERSHIP BUT YOU ASK ME FOR A REVIEW OF MY service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Chuck, thank you so much for the review! We're happy that your awesome experiences before you started working here influenced your desire to join our team!


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  • Great service , sales and followup.

    I have bought 3 cars here , their service is second to none. They always follow up to make sure the repair or service was was well done and we are...

    Dealer Response

    Thank you so much for taking the time to leave such incredible feedback about your experiences at Shults Ford. We're happy to hear of your satisfa...


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    I have bought 3 cars here , their service is second to none. They always follow up to make sure the repair or service was was well done and we are happy.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to leave such incredible feedback about your experiences at Shults Ford. We're happy to hear of your satisfaction, and we hope to work with you again. Thanks!


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