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Purchased 2018 optima ex in Jan 2018. Had a problem with cruise, power steering. Repairs were done though it took some time. Service employees were excellent... and honest, especially Rich Jazbinsek and Scott Gregory. Gave loaner car to use while in shop. All staff including sales employees are helpful and friendly. Would recommend to all.
Very great service. No problem and job was none very quickly
This is the third car we've purchased from Baierl Kia. Nick sold us this one and the previous one, and made the process very easy. Great dealership.
3rd car I purchased with Baierl Kia. Highly recommend the product and the deslership
Have never bought a car so easily and hassle-free. The Staff at Baierl Kia made my wife and I feel like more than just a customer. They were very cordial,... always asked if there was anything they could get us and answered any questions we may have had. Each person took their time in explaining each process and did not pressure us into anything. Our salesman, Tyler, did a wonderful job at showing us the facility, how to make service appointments, and everything about my new Kia Optima. We have dealt with some poor dealers in the past, but our experience at Baierl will likely lead me there again, especially when my daughters start to drive.
Technician went above and beyond. Helped me with my questions on my Sirius radio. Car was washed and clean as well.
After initially driving away with a vehicle that did not meet our family's needs due to an equipment misunderstanding, general manager Michael Lee treated... us very fairly and empathetically to get us into a new vehicle that would work for us. Felt like a human being whose needs were being listened to and considered, and we came to a solution that worked. Really above and beyond our expectations.
Thank you taking time to leave a rating Scott! We really feel proud after reading your compliments, but we want you to know that we felt the same way ...towards you. You were very involved and we appreciated that a lot. If there's anything else we, or Mike, can do for you, just leave a call or stop by!
I have consistent and excellent service this time and every time I take my car in for service.
Thank you Denise! That's exactly what we like to hear! Being consistent is the goal for every dealership, but we're glad to hear we've achieved that a...ccording to you. We look forward to seeing you again!
Fast and effective! We needed a new key made for our car and the service handled for ease and speed. Thank you.
Thank you for leaving a rating Patrick! We've been there too, so we were more than happy to speed up the Que for you guys a little bit. Glad to hear e...verything turned out well, and if there's anything else we can do for you we'll be happy to help!
This facility is top notch. The service department is very knowledgeable and pays attention to detail while servicing your vehicle. The facility is very... clean and comfortable. It's no problem to spend an hour there comfortably while waiting on your vehicle. Highly recommend.
Thank you Michelle! We've been working very hard lately on our waiting room and making the stay with us as pleasant as possible! We look forward to wo...rking with you again, and hopefully getting that wait time a little lower!