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Reviews

Average Ratings

4.9
806 lifetime reviews. Includes reviews of Baierl Subaru from DealerRater.com
  • Why I bought my car at Baierl

    I bought my car at Baierl plain and simple just because of the salesman Patrick Shutrump. Went to a dealer that was closer to where I live but the...


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    I bought my car at Baierl plain and simple just because of the salesman Patrick Shutrump. Went to a dealer that was closer to where I live but the sales person said I did not need to drive the Legacy and the Crosstrek because they both drove the same. When I insisted I was able to drive both cars and found that the Crosstrek was a better fit for me. Saw an advertisement to Baierl and decided to take a ride. Boy was I surprised when we met Patrick. He even took into consideration since we lived on a farm that I should dive a Forester but the Crosstrek was again a better fit for me. Believe it or not a good salesperson is why I bought my car at Baierl.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A Plus Service
    January 27, 2017

    I wanted to thank John in the service department for taking care of me during what seemed to be a tramatic situation. I was informed of some incor...


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    I wanted to thank John in the service department for taking care of me during what seemed to be a tramatic situation. I was informed of some incorrect information from another mechanic and thought I was being taken advantage of. After a few phone calls regarding the situation I found out I was misinformed by this other mechanic. John was in fact correct and stayed calm and professional during my so called tantrum. Thank you John for everything you did and staying kind hearted.

    Does recommend this dealer
    Came in for service or repair

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  • A Great Experience!
    January 4, 2017

    Kari was so incredibly helpful and wonderful to work with! By no means am I "car savvy" but I appreciate honesty and my seller to have my best int...


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    Kari was so incredibly helpful and wonderful to work with! By no means am I "car savvy" but I appreciate honesty and my seller to have my best interests in mind. Kari listened attentively, did not try to sway me one way or the other and was incredibly informative about everything I needed to know! She was so detailed in explaining how to care for the car and how to best maximize the cars awesome features. I love my Crosstrek, thank you so much! Thank you Kari!

    Does recommend this dealer

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  • Great Experience
    December 13, 2016

    This is long overdue, but I purchased a Forester in August from Beverly Nowakowski and had a wonderful experience. I've had bad buying experiences...


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    This is long overdue, but I purchased a Forester in August from Beverly Nowakowski and had a wonderful experience. I've had bad buying experiences in the past that have made me apprehensive about car shopping, but Beverly really went above and beyond to meet my needs and get me in the car I wanted at a price I was comfortable with. It was a no pressure situation that I really appreciated. Additionally, Ethen Omer did a great job keeping in touch with me about options until I was ready to buy - he made sure to keep in touch without being pushy. I should note, this dealership is out of the way for me and there was another option closer to home, but the service and overall experience make it worth the drive.

    Does recommend this dealer

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  • Very disappointed
    October 31, 2016

    I went and test drove a Subaru Forester. I totally fell in love with the car and wanted to purchase it. I was negotiating a deal and told the sale...

    Baierl Subaru

    We understand your disappointment over not receiving a return call from our team, and we're very sorry. Customer care is our top priority, and we'...


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    I went and test drove a Subaru Forester. I totally fell in love with the car and wanted to purchase it. I was negotiating a deal and told the salesperson that if they could get me close to what I was looking for, I wouldn't test drive another car. She advise me that she would have to talk to the sales manager the following day and would call me the next afternoon. I had already prepared myself to make the deal regardless of the outcome. However I never did receive that call. I waited 2 days for that phone call but then felt as if they did not want my business. Therefore, I went to another dealer and bought a different SUV. It is over 2 weeks later and to this day, I never received a phone call from them. I'm very disappointed on how they do business.

    Does not recommend this dealer
    Baierl Subaru

    We understand your disappointment over not receiving a return call from our team, and we're very sorry. Customer care is our top priority, and we're sorry for any communication breakdown that may have occurred. The exact vehicle you'd wanted (specific color, trim level, etc.) was not expected to be available for at least six to eight weeks. Our sales team had the understanding you did not want us to call until the vehicle came in. Again, we are sincerely sorry for any misunderstanding that occurred. When you're in the market for another vehicle, we would love the opportunity to work with you and give you the exceptional customer experience you deserve. Sincerely, Baierl Customer Experience Team


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  • First Brand New Car
    October 26, 2016

    I went in looking for a dark-colored Subaru Crosstrek and came home with a dark gray Subaru Crosstrek. Jim was easy to work with and he answered a...


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    I went in looking for a dark-colored Subaru Crosstrek and came home with a dark gray Subaru Crosstrek. Jim was easy to work with and he answered any questions I had promptly and willingly. He was very patient and calm between me sitting in all the different Subaru models and test driving two. The car I really wanted had not been inspected yet, but Jim was able to get it inspected for me that day. The whole team was diligent and took their time to make sure my parents and I had a full understanding of all of the offers, prices, and benefits of getting a Subaru. To top it off they have a huge selection of new and used cars and you're bound to find something you like. I definitely picked the best place!

    Does recommend this dealer

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  • '16 Forester Purchase
    September 29, 2016

    My Baierl Subaru Experience: In late August I reached out to Baierl Subaru via internet sales. Allyse responded to my inquiry immediately and wa...


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    My Baierl Subaru Experience: In late August I reached out to Baierl Subaru via internet sales. Allyse responded to my inquiry immediately and was able to provide me with a quote I was pleased with. When I traveled to the dealership I met Rich. He immediately greeted me when I entered the showroom and was able to pick up where Allyse left off and continue showing me the vehicle I was inquiring about online. After some discussion, he was able to get me into the vehicle I wanted, at the price I wanted. Throughout the process, I also worked with Garrett and Lori and both of them made the financing, warranty and ???moving forward??? part very easy. What I appreciated the most, throughout the entire process, was the consistency of the message. Allyse provided me with details and a price. That did not change when it went to Rich. Rich had a warm personality and I did not get the type of vibe I???ve gotten from other vehicle salespersons. Garret provided me with a reasonable financing rate and Lori was able to make it even better. I will definitely reach out to Baierl Subaru for future purchases.

    Does recommend this dealer

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  • Kudos to Simon Bacher
    September 28, 2016

    We had a great experience at this dealership, overall this place is very professional and you will not be pressured to make a quick decision. I ...


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    We had a great experience at this dealership, overall this place is very professional and you will not be pressured to make a quick decision. I would highly recommend Simon Bacher from their internet sales division. Simon is very professional and knowledgeable. He will be very willing to assist you, and spend enough time with you to help you find out what would be a good fit for your situtation.

    Does recommend this dealer

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  • Bought a Subaru Crosstrek
    September 12, 2016

    Ron was excellent with us. He was very fair and straight forward, and he explained the advantages and disadvantages of the car in order to make us...


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    Ron was excellent with us. He was very fair and straight forward, and he explained the advantages and disadvantages of the car in order to make us a more informed buyer. After signing the paper work, and knew I would have to come back to pick up the car. Ron went out of his way to pick us up and use the driving time to walk us through more of the features of the Crosstrek. I highly recommend you go with Ron at Baierl.

    Does recommend this dealer

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  • 2017 Subaru Forester Purchase
    August 27, 2016

    Hands down excellent experience. Sales person was knowledgeable, personable, helpful, and went above and beyond in terms of patience - i.e. I wen...


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    Hands down excellent experience. Sales person was knowledgeable, personable, helpful, and went above and beyond in terms of patience - i.e. I went to the dealer 4 or 5 times to ask questions. I would go back again for our next car purchase.

    Does recommend this dealer

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