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Reviews

Average Ratings

4.8
1664 lifetime reviews. Includes reviews of Dana Ford Lincoln from DealerRater.com
  • Wonderful dealership

    I never usually write reviews whether good or bad. I have bought many cars in my lifetime and I must say Dana Lincoln is now at the top of my list...


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    I never usually write reviews whether good or bad. I have bought many cars in my lifetime and I must say Dana Lincoln is now at the top of my list for an excellent buying experience. I would personally like to thank Juan,Mike, Christopher C and Frank C and all the other staff members who made my buying experience and taking time out to answer questions an A++ rating

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Smooth pricing & Purchasing
    March 27, 2017

    Spent some time on the internet comparing pricing. Left my information and was contacted immediately by Brieann Driscoll. She asked a few question...


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    Spent some time on the internet comparing pricing. Left my information and was contacted immediately by Brieann Driscoll. She asked a few questions scheduled appointment that simple. Met Mary Garffeo who worked through the wind and cold to find a car that we would like. She worked very hard on my behalf to get the right pricing so that we could afford to upgrade into a new vehicle. She explained the process scheduled a date and time that would be convenient for us to pick up vehicle. Scheduled pick-up went like clock work. Mary worked with my wife showing her the vehicle and helping her get familiar while I spent time with Frank Tripoli in the finance department. Again he walked us through everything and made valid points about some of the different options. Made us feel comfortable with our decisions and had us out of there in no time at all.

    Does recommend this dealer

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  • Service Advisor
    March 27, 2017

    Chuck in service is always willing to listen , and go the extra mile to assist with my concerns, regarding my leased MKX . This is my third Lincol...


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    Chuck in service is always willing to listen , and go the extra mile to assist with my concerns, regarding my leased MKX . This is my third Lincoln from Dana , and should I get a fourth Lincoln , it will be from Dana, because of employees like Chuck. Thank you Chuck. Thank you for everything. You and Anthony make me feel like a friend, not just another customer.

    Does recommend this dealer
    Came in for service or repair

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  • Terrific guys with courtesy & professionalism .
    March 23, 2017

    Dan welcomed me when I first walked in to DANA FORD LINCOLN Dan was very polite and introduced me to Mina . And just a few simple words I spoke ...


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    Dan welcomed me when I first walked in to DANA FORD LINCOLN Dan was very polite and introduced me to Mina . And just a few simple words I spoke to Mina and explain to him what I was looking for in no time at all he was so responsive and so informative he knew exactly what I was looking for and where to find it .Mina quickly got the car out of its spot and ready for me to take a road test. I think he was just as excited as I was that I was getting to Test drive awesome Ford escape . Mina made the test drive so much fun and made me feel at ease behind the wheel of a brand-new car . He couldn't of been any nicer . Then Mina introduce me to John Hart really nice gentleman soft spoken very polite and answered all my questions and concern's & had a pretty knowledgeable and expertise Professionalism about him . He managed to put the plates on my car and even walked me outside to help me familiarize myself with Bluetooth and the other hi tech options which I had no idea how to operate . John Hart was even nice enough to send Joe to come and get me because I had no way of picking up the new car Joe was so nice so pleasant I was happy that he came to get me just to drive me up to pick up my car he was really sweet . I couldn't be happier with my new escape and all the fellows that helped me in the process . Thanks to you guys you're all awesome . Sincerely Marie L Anderson . FYI MINA Who was a pretty good salesman deserves recognition i'm stating that because below in the questionnaire there's no option for the salesman finance man and insurance man so I have to include Mina as well .

    Does recommend this dealer

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  • I love the Service!
    March 20, 2017

    I have leased twice from this dealer because they've not only had the hottest MKZ but because even when I go for service, my car and I are well ta...


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    I have leased twice from this dealer because they've not only had the hottest MKZ but because even when I go for service, my car and I are well taken care of. So far so good and I would not go anywhere else.

    Does recommend this dealer

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  • Great experience
    March 19, 2017

    Very thankful for Anthony Fallacaro and Besa. They exceeded my expectations and went above and beyond to make sure I was satisfied. I will never g...


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    Very thankful for Anthony Fallacaro and Besa. They exceeded my expectations and went above and beyond to make sure I was satisfied. I will never go anywhere else

    Does recommend this dealer
    Came in for service or repair

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  • Bad Experience...
    March 14, 2017

    Worst Experience. Glen Mahoney the most unprofessional manager I ever met. After my car is in your shop for over two months and i'm explaining m...


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    Worst Experience. Glen Mahoney the most unprofessional manager I ever met. After my car is in your shop for over two months and i'm explaining my frustrations, you tell me you don't want to hear attitude. Are you serious? I'm paying car insurance for two months on a car I don't have and you want to charge me $30 for gas on something you never fixed. Really? You need to take a course in humility or even sit with Todd who was WAY more professional then you. At least he understood my frustrations and was not rude at all. It doesn't surprise me you got the lowest rating of all the employees at Dana Ford.

    Does not recommend this dealer
    Came in for service or repair

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  • Great Experience. Great Staff and Managers
    March 10, 2017

    Great Experience great staff and management. Super quick very informative and we're very pleasant to deal with. Will always buy and lease my vehi...


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    Great Experience great staff and management. Super quick very informative and we're very pleasant to deal with. Will always buy and lease my vehicles from Dana Ford in Staten Island. Steve and Matt Riccardone and their staff were all excellent. Very very happy.

    Does recommend this dealer

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  • CHUCK IS THE BEST!
    March 9, 2017

    MR. PUHAN IS THE MOST PROFESSIONAL SERVICE ADVISOR I'VE EVER MET! VERY COURTEOUS AND PLEASANT! I AM NEVER WAITING LONG FOR THE SERVICE OR MAINTENA...


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    MR. PUHAN IS THE MOST PROFESSIONAL SERVICE ADVISOR I'VE EVER MET! VERY COURTEOUS AND PLEASANT! I AM NEVER WAITING LONG FOR THE SERVICE OR MAINTENANCE ON MY VEHICLE TO BE COMPLETED AND HE ALWAYS IS COMMUNICATIVE SO I KNOW EXACTLY WHAT IS GOING ON! IF YOU HAVE ANY SERVICE OR MAINTENANCE NEEDS AT DANA FORD LINCOLN ASK FOR CHUCK!

    Does recommend this dealer
    Came in for service or repair

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  • DISHONEST THROUGH OUT
    March 8, 2017

    THE DISHONESTY STARTS FROM THE GENERAL MANAGER TO FINANCE TO SALES HELP. ONE YOU PUT A DOWN PAYMENT YOU AREN'T A PRIORITY ANY LONGER .


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    THE DISHONESTY STARTS FROM THE GENERAL MANAGER TO FINANCE TO SALES HELP. ONE YOU PUT A DOWN PAYMENT YOU AREN'T A PRIORITY ANY LONGER .

    Does not recommend this dealer

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