Reviews

Average Ratings

4.6
1723 lifetime reviews. Includes reviews of Dana Ford Lincoln from DealerRater.com
  • Wonderful dealership

    I never usually write reviews whether good or bad. I have bought many cars in my lifetime and I must say Dana Lincoln is now at the top of my list...


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    I never usually write reviews whether good or bad. I have bought many cars in my lifetime and I must say Dana Lincoln is now at the top of my list for an excellent buying experience. I would personally like to thank Juan,Mike, Christopher C and Frank C and all the other staff members who made my buying experience and taking time out to answer questions an A++ rating

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience!!!
    September 20, 2017

    My experience with Dana Ford Lincoln was great! Rich Harley and Steve Riccardone were extremely helpful and made leasing this car so easy. They ...


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    My experience with Dana Ford Lincoln was great! Rich Harley and Steve Riccardone were extremely helpful and made leasing this car so easy. They went above and beyond to make me happy. Thank you!

    Does recommend this dealer

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  • Awesome Customer Service
    September 16, 2017

    Went to Dana Motors today to lease my new 2017 Ford Fusion. Sales manager David Diorio and salesman Mark Zaslavsky were knowledgeable and to the ...


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    Went to Dana Motors today to lease my new 2017 Ford Fusion. Sales manager David Diorio and salesman Mark Zaslavsky were knowledgeable and to the point. They didn't try to sell me something I didn't want. I highly recommend this dealsership with their large selection of Ford and Lincoln vehicles.

    Does recommend this dealer

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  • Lincoln MKT repair

    the worst and slowest service you do not know how much will repair your car, I do not recommend anyone


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    the worst and slowest service you do not know how much will repair your car, I do not recommend anyone

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • very plesent
    September 5, 2017

    great customer service i would like to thank mary graffeo and steve riccardone for all the help will lease again in the future.thank u/


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    great customer service i would like to thank mary graffeo and steve riccardone for all the help will lease again in the future.thank u/

    Does recommend this dealer

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  • Just Don't Do It.
    September 1, 2017

    My first review was unethically removed, but as my car goes back today (to a different dealership thank God), It's only fitting to walk you throug...


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    My first review was unethically removed, but as my car goes back today (to a different dealership thank God), It's only fitting to walk you through my entire 2 and half year lease from Dana Ford. I'm going to list all my experience in bullet points, as it would come out to a short novel otherwise... Day 1 after buying the car, I call to see when registration is being sent: I was told both salesmen quit. Soon after, a tire needed replacing. Upon buying the car, I was told my tires and wheels were fully covered for ANY Ford dealership. Guess what? They snuck in a 3rd party warranty, forcing me to come back to their dealership for any repairs. Later that year, I needed a wheel replaced. I was told it would take 1 day. 3 days later, they still didn't have it fixed, and I was being LIED to by 2 different employers at the dealership. Each telling me my wheel was undergoing something different. NOTE: I was a college student, and this was my ONLY car. Throughout the next year, employees I was trying so desperately to work with continued to be FIRED, leaving me with NO connection to anyone in the dealership, time after time and again. I noticed a strange popping sound coming from the steering column of my car, so I took it in to Dana (Unfortunately). This is where they took the car, and kept it for OVER A WEEK. They REMOVED the steering column, but could not figure out what was going on... so they put everything back in, and handed me an even more broken car. PLEASE UNDERSATND WHERE I'M COMING FROM. The first day they took the car in, they told me it will be fixed THAT DAY. I waited in the dealership for EIGHT hours. I missed a full day of work, and class, and had to have someone pick me up, even they they really couldn't. This is where I met other disgruntled customers, and heard their stories. This is where I wrote my first review on this website, before it was removed unethically. I was approached by the dealership, and they asked me to come in and see if there was anything they could do to help (they wanted me to take down my review). They put me in my car with the "mastertechnician" (lol)... We drove around Staten Island, while he showed me pictures of his motorcycle, and girls he likes (while he was driving). I was asked that same day, oh so kindly, to remove my review. I DECLINED AND IT WAS REMOVED ANYWAY. All of this is only the main points that make Dana Ford a MUST AVOID. I don't care how many positive reviews they're getting. Stay away. Did you know Dana Ford uses their "New Giant Dealership" as a selling point, when someone was actually killed during construction? Going into this dealership in my early twenties literally changed the person I am today. I simply did not think xxxx of this nature existed in the front lines of local business. I HOPED that it was reserved for top tier politicians, and sociopaths, but I was very wrong.

    Does not recommend this dealer

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  • Awesome customer service
    August 30, 2017

    Been going through a rough time financially and the associates were able to accommodate my needs. The team was very patient with me and helped dis...


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    Been going through a rough time financially and the associates were able to accommodate my needs. The team was very patient with me and helped discuss all alternatives.

    Does recommend this dealer

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  • Much much better experience this time
    August 29, 2017

    I must say this time around it was a good experience here today. Everyone was helpful and I was out fast. They replace the battery and ordered the...


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    I must say this time around it was a good experience here today. Everyone was helpful and I was out fast. They replace the battery and ordered the rubber in my sunroof track. Thank you again Anthony Fallacaro!

    Does recommend this dealer
    Came in for service or repair

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  • Great Experience!
    August 26, 2017

    Thank You for the Explorer. Go see and ask for these gentleman, they will sell you a vehicle, and you to can have a great experience,


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    Thank You for the Explorer. Go see and ask for these gentleman, they will sell you a vehicle, and you to can have a great experience,

    Does recommend this dealer

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  • horrible
    August 22, 2017

    Agreed upon price on lease, when it was time to pick up the car, they changed the price and refused to give my deposit back.


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    Agreed upon price on lease, when it was time to pick up the car, they changed the price and refused to give my deposit back.

    Does not recommend this dealer

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