Guess Buick GMC / Guess Ford, Inc.

(4.5) 15 reviews

Call This Dealer

New Used Service

Reviews

Average Ratings

4.5
15 lifetime reviews.
this dealer
Not Applicable
Not Applicable
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Great Buying Experience

    My family has purchased several cars from Guess over many years. I just purchased a 2015 Ford Taurus and my brother purchased a 2014 Ford Taurus. Ka...te Poole was our sales person and made the experience very convenient and hassle free. They came though for me when I had previously purchased a used 2013 Ford Escape and it had some exterior issues that were addressed to my satisfaction. All the times they needed to have my vehicle overnight they gave me a great rental vehicle.

    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • very helpful

    Very helpful, contacted me right away about my credit app and vehicle inquiry. Asked questions to try to get me into a car that I wanted. Did not buy ...from them as they were a little over priced but very grateful for all their help and understanding.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Ray is fantastic! Price fair, and good vehicle

    Ray is the best! Very comfortable experience, best treatment and service I've ever had in 22 years of buying vehicles... In fact I went to purchase an... inexpensive HD truck for me, and left with the truck, and a beautiful car for my wife as well the same day! Ray has also followed up w several calls to make sure we are happy w the vehicles. Never had such nice people to deal with and the warranties are very extensive covering many things not normally covered on used cars. Can't say enough positives about this dealership, and will definitely be back again! Thank you Ray!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1st Experience, won't be my last!

    This was my first experience with Guess Ford and I cannot say enough about the exceptional customer service! Dennis helped find the perfect car for me... - even though it wasn't what I originally went in to see, he sold me a car that made more sense for my expectations and needs and I couldn't be happier!! I LOVE my 2013 Ford Focus Titanium!! I would certainly recommend Guess Ford for anyone looking to purchase a new or used vehicle - with their pre-own certified warranty's they can't be beat! No hassle on pricing or financing - such a relaxing and enjoyable process! They have definitely gained my loyalty and I will purchase from them again in the future!! Thank you Dennis and Scott!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • guess ford

    it was very nice no pressure t buy explained new devices to me in detail

    Customer Service
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • great sales experiance

    when buying sales in the name of katie pool she took the time to explain the numbers and time that we could choose what was right for us

    Customer Service
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • sam owner

    no pressure ,great sales lady,very nice facility.I would tell anybodyto go there

    Customer Service
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great People

    Very helpful staff. Helped me find a Deal on a vehicle that fit what I wanted, rather than push something more expensive on me ,like many Dealers do.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Help for bad credit

    Kate Poole really knows her job and she honestly tries to get you the best vehicle and rate for you!!! The whole Guess company is really great and I w...ould recommend them to anyone!!!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Best car buying experience ever :)

    Being a woman it is not easy to trust in the car buying process but Guess Ford made it so comfortable for me. With all the brands out today it can be ...very time consuming and confusing on what is the best bang for your buck. Guess having 3 NEW brands, Buick, Ford and GMC it was very nice not having to go from dealership to dealership and to have all the facts right in front of you to compare. Very friendly and knowledgeable sale staff, I will go back in 4 years for my next new car purchase.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Guess Buick GMC / Guess Ford, Inc.
457 Steubenville Rd SE Carrollton, OH 44615
New (877) 456-7661
Used (866) 987-2722
Service (855) 327-9148
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.