Mike Raisor Ford Lincoln

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
141 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 2, 2020

    I Like Mike Raisor Ford I have been buying from ford for many years and they always treat me right. They treated you like family

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 1, 2020

    great service always done with quality and done when I needed it to be done

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    Came in for service or repair
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  • August 23, 2017

    I has planning to order a Transit 150 from the factory until I found a new van on line, with similar options in stock at Mike Raisor Ford. Ed Pietsch... (pronounced "peach") handles the internet sales, and he answered my emailed questions immediately. I had written proposals from several Indy dealerships, and after a brief negotiation, Ed beat those prices by enough to make it worth my while to travel the extra hour. The closing went smoothly with no surprises or extra charges. Ed had the new van rewashed and moved my license plate while I wrapped up the paperwork. Then he connected my phone to the Sync system before the final handshakes. I would recommend Ed and the team at Mike Raisor to any of my friends.

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    Shopped for a new car
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  • 5.0 out of 5
    June 26, 2020

    very pleased with the promptness of the service and the communications

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    Dealer Response

    Luann, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to as...sist you! Safe travels!

  • 2.0 out of 5
    June 23, 2020

    I had an appointment and after 5 hrs I had to ask for it to be evaluated. Evaluation needed parts which were expected. Said it would be 2 more weeks for... another appointment as the drive ins take priority. The next day, another 5 1/2 hrs after after appointment, work began. Parts changed that were not approved along with parts that were approved.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Randy, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. ...Please reach out to our Service Manager, Phil Coverdale at 765-447-9444 or at pcoverdale@raisorford.com and we will do our best to make this better. We hope to hear from you soon.

  • 4.0 out of 5
    June 14, 2020

    Over $100 for an oil change with a new air filter. Wow

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    Came in for service or repair
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    Dealer Response

    We are happy we could make your experience a positive one! We will do our best to improve our service to assist you in the future. Take care!

  • 4.0 out of 5
    June 7, 2020

    Service was very good overall. Will go back for service in the future.

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    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    June 2, 2020

    Quick and painless process. Staff was very helpful.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ambrose, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so h...appy to hear that your experience reflected this. We hope to be of service to you again! Take care!

  • 4.0 out of 5
    June 1, 2020

    Brought truck in for 5000 mile checkup. there was slight delay but acceptable. too bad the usual cleaning was not available but did get a wash, thank you.... In these social distancing times, an out door bench for waiting would be nice.

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    Dealer Response

    Thank you for taking the time to let us know how we did. If you have any additional needs or questions, we will be more than happy to assist you! Safe... travels!

  • 3.0 out of 5
    May 28, 2020

    Wish we could just make an appointment. Never a quick in and out.

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