I initially went in to look for a smaller, higher gas mileage vehicle and thanks to the no pressure sales consultant Monica ,I found a gem and I am happy!... From Sales Manager Tom to finance Manager Dani and the whole team and I don't use this loosely, it seemed as though everyone was smiling and happy. I am a repeat customer and as long as it stays this way at the dealership, I will continue to come back!!
My car needed some work. I realized on the way there that something else needed worked on. I mentioned it and politely said, “if they have time.” They... finished checking me in and I went up front. The red-head young man that is in the back called up front to the gal up front in the show room and to tell her to tell me they weren’t going to do the extra checking bc it wasn’t on the schedule and I could hear him raising his voice at her through the phone being so very disrespectful. I can’t stand it when other staff members treat others that way. The gentleman that actually worked on my car did what needed done and was very kind and informative. I will be taking my car back based on my experience with him and the gal in the showroom alone. Also the blond gal in the office that took my payment was wonderful. As for that little rat in the back, I hope they fire him before he mouths off to the wrong person or before he lets his mouth talk like that in front of a customer.
Upfront, quick and to the point salesman. No hassle or anything undone when we left the dealership. They have a wonderful name in the Hastings and Grandin... land area and now I know why!
Purchased a used 2015 Malibu and the experience was great. Very friendly customer service, the process went vary smooth, they got me financed and on my... way. Happy Customer.
Holly, we are so pleased you enjoyed your visit to Jerry Spady Cadillac! Thank you again for leaving us this response!
Tom is a good, honest, no pressure salesman. I would not hesitate to buy a vehicle from Tom in the future.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.
I have had my oil changed several times and had to have a recall item replaced and they were very courteous and pleasant to deal with.
Today I came in for an oil change today and honestly it was a great experience as usual. The service is great and the employees are even better. They tell... you exactly what you need and always give you options on what to do. I would highly recommend Jerry Spady for service work and buying a vehicle from here!
Best technicians in the state! Friendly, hometown people!
Always have been a satisfied customer. Staff is always friendly.
I had a later appointment that conflicted with another appointment. I went in to reschedule and they instead got my car in right away and did a quick and... awesome job so that I didn't have to miss my other appointment. They are always so nice and respectful when I come in and I always appreciate their customer service and speed.