New 888-514-7609 Dealer Website
Used 888-535-0436 Email Dealer
Service 888-562-9542

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
168 lifetime reviews.
  • Awesome Sales Team

    I have had a vibration problem for 24,000 miles that GM was aware of but had no solution. The Bob Grimm team went to work and went to bat for me a...

    Dealer Response

    Thank you so much for the kind words.


    Show Full Review

    I have had a vibration problem for 24,000 miles that GM was aware of but had no solution. The Bob Grimm team went to work and went to bat for me and got it resolved with a new set of front tires. They also managed to find my wife a different option package on a vehicle like the one she was currently driving and we traded that the same week. I always talk up the Bob Grimm team when someone I know is looking to trade. They have a Great work force there and always make my visits or purchases a memorable one!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words.


    Hide Full Review
  • Service Dept at Bob Grimm

    I did not by my car at this location but I always buy Chevy and I live and work in this area so I always use this service location. I love the fre...


    Show Full Review

    I did not by my car at this location but I always buy Chevy and I live and work in this area so I always use this service location. I love the free car wash with every service. The staff in service is always friendly and help ful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very professional

    The gentleman who was working at the counter in the service department was very professional. He also took time to answer all my questions. Thank ...

    Dealer Response

    Thank you for the kind words. We appreciate it.


    Show Full Review

    The gentleman who was working at the counter in the service department was very professional. He also took time to answer all my questions. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words. We appreciate it.


    Hide Full Review
  • Bob Grimm Chevrolet Rating

    Each time I bring my car for servicing at Bob Grimm Chevrolet, all of the employees are helpful and courteous. Thank you!!

    Dealer Response

    Thank you for the kind words. We appreciate you!


    Show Full Review

    Each time I bring my car for servicing at Bob Grimm Chevrolet, all of the employees are helpful and courteous. Thank you!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words. We appreciate you!


    Hide Full Review
  • Great experience, as always

    I've been a long-time, loyal customer of Bob Grimm Chevrolet, and even though my salesperson is no longer there, my experience was as good as ever...

    Dealer Response

    Thank you so much for the kind words. We appreciate your business.


    Show Full Review

    I've been a long-time, loyal customer of Bob Grimm Chevrolet, and even though my salesperson is no longer there, my experience was as good as ever. From Roger, to Jim Martin, and all the way to Chuck Hart, it was a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. We appreciate your business.


    Hide Full Review
  • Excellent work by David Thompson at Bob Grimm Chev

    We chose the Bob Grimm Chevrolet body shop to have our car 2008 Buick Lucerne towed after our accident. Mr. David Thompson handled all of our wor...

    Dealer Response

    Thank you for the kind words.


    Show Full Review

    We chose the Bob Grimm Chevrolet body shop to have our car 2008 Buick Lucerne towed after our accident. Mr. David Thompson handled all of our work with the insurance company and other necessary arrangements. We are very happy with his services and Bob Grimm Chevrolet of Morton, IL.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words.


    Hide Full Review
  • Great Customer Service

    Not only would I recommend Bob Grimm to others, but I already have. The gentleman who helped me was friendly, courteous, helpful, and most importa...

    Dealer Response

    Thank you so much for the kind words. We appreciate your business.


    Show Full Review

    Not only would I recommend Bob Grimm to others, but I already have. The gentleman who helped me was friendly, courteous, helpful, and most importantly was not pushy. He answered my questions, and was more than happy to walk me through various aspects of the vehicle's operation.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. We appreciate your business.


    Hide Full Review
  • Great Service Department

    A big Thank You goes out to Dan and his service team for their above and beyond help to get my corroded fuel line replaced. They were genuinely co...

    Dealer Response

    Glad to hear it!


    Show Full Review

    A big Thank You goes out to Dan and his service team for their above and beyond help to get my corroded fuel line replaced. They were genuinely concerned about my safety, and worked very hard to get the lines replaced as fast as possible, get me a loaner car to get back and forth to work, and help work out a payment plan. He really worked to make a very difficult situation not so difficult.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad to hear it!


    Hide Full Review
  • Did what we asked

    We had been shopping for an SUV and found one on Cars.com at Bob Grimm Chevrolet. Set up an appointment over the internet. Vehicle was in front of...

    Dealer Response

    Thank you for the kind words!


    Show Full Review

    We had been shopping for an SUV and found one on Cars.com at Bob Grimm Chevrolet. Set up an appointment over the internet. Vehicle was in front of dealership waiting when we got there. Salesman greeted us by name as well as a welcome sticker for us in the window. We had a bad experience a few days earlier at another dealership so this was a nice arrival experience. We took it for a test drive and once returning we informed salesperson that we had financing and they did. Was not where we wanted to be manager came and talked with us about what we liked and disliked about the vehicle. No hardball selling, we talked about different things and not once did we get back doored into talking about the car. Next vehicle we will go here to look at vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words!


    Hide Full Review
  • Backing out of warranty

    Took my truck in to Bob Grimm Chevrolet Morton, Illinois for repair and paint. They said up front they had a lifetime warranty on all work and par...


    Show Full Review

    Took my truck in to Bob Grimm Chevrolet Morton, Illinois for repair and paint. They said up front they had a lifetime warranty on all work and parts, so I decided to let them do the work. I went in to see how the job was going and saw they were putting used parts on my truck. I said that is a two year old truck, they said it will be fine you are covered by a lifetime warranty. Now the paint is peeling. I took it in to show them with my receipt and they said it is normal wear and tear. I said if it was normal wear and tear you would see it all over the truck. The only place the paint is peeling is where they painted over used parts,the rest of the factory paint is perfect not even a rust spot. I told them normal wear would show fade not paint peeling off.They said up front I had a lifetime warranty on work now they refuse to live up to their word. They agreed to repaint the truck if I paid half, but I should not have to since I was told all work and parts were covered for life or how long I owned the truck. When you tell someone lifetime to get the work it should be lifetime not come up with excuses when you can clearly see it was a poor work in the first place.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    6 people out of 7 found this review helpful. Did you?

    Hide Full Review