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Bob Rohrman Honda

(349 reviews)
Visit Bob Rohrman Honda
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–8:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 705-9438 (888) 705-9438
Used (888) 308-8320 (888) 308-8320
Service (855) 918-6384 (855) 918-6384

Reviews

(349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Rohrman Honda from DealerRater.

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Dependable and friendly!

Dependable and friendly! Great service. It was supposed to take a lot longer, but they got it done a lot quicker. We were really grateful that as we live out of town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello James, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES

Friendly, kind, and treated with respect making the whole

Friendly, kind, and treated with respect making the whole car buying process more relaxing. Hats off to all who work at Rohrman Honda Lafayette Indiana. A big shout out to Caitlyn!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

I scheduled my 4th free oil change.

I scheduled my 4th free oil change. When I went in I was told that I did not get another free oil change. We had a discussion and was told no. Then another service rep. Came over and looked at the screen and said with a 2023 I could have another free oil change since I was under 24000 miles. Having to argue made the visit not too good of an experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Went well!

Went well! The receptionist was very polite, told everything that was going to happen and was completed in the time that she predicted it would take so will do it again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Randall, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES

Initiating contact with the Rohrman sales team was easy

Initiating contact with the Rohrman sales team was easy through the website. We were made aware of finance and lease options as well as add ons without feeling unduly pressured. We appreciated our salesman going through car settings and features with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kevin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very professional staff is my second purchase from them

Very professional staff is my second purchase from them it was a great experience the first time that?s why I decided to go there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Josue, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Pedro, Chris & Corbyn helped me through the process

Pedro, Chris & Corbyn helped me through the process without pressuring me to buy. They were informative. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mark, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES

You?

You?re the best I very ipreciate your service I love rohrman and i recommend a friend you?re very focus to help a costumer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES

It was so easy to purchase a vehicle here.

It was so easy to purchase a vehicle here. The sales man, Pedro Zaldivar answered all our questions and was so kind and thoughtful. Also, the Credit Manager made us a good deal and we drove the vehicle off the lot that same day!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kathryn, thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES

Outstanding service rep!

Outstanding service rep! Car did not get repaired correctly. AC now blows hot instead of just not as cool as it should be.I will reschedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Customer We regret that you had a less than positive experience. Please rest assured that our Customers are important to us. A Rohrman CARES call center agent is standing by 9am - 6pm, Monday - Friday to take your call and create a case to improve communication between you and the Dealership. Call (765) 340-2204 so we can advocate on your behalf. Sincerely, Rohrman CARES"