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Reviews

Average Ratings

4.8
9 lifetime reviews.
  • Customer Service Matters

    My service advisor William Ramos makes our visit to your facility easier for me to navigate. He is courteous, honest, knowledgeable, and always g...


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    My service advisor William Ramos makes our visit to your facility easier for me to navigate. He is courteous, honest, knowledgeable, and always goes the extra mile to be sure my experience runs smoothly. He offers us a ride home by courtesy van on days he feels waiting around would be long. He makes me glad I purchased a Subaru from Manfredi on Staten Island.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Subaru survey

    Dennis Was Very knowledgeable & took his time to show us the details of our New Forester Thank You Dennis don't Change


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    Dennis Was Very knowledgeable & took his time to show us the details of our New Forester Thank You Dennis don't Change

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Subaru recall

    Island Subaru provided car service both ways while my Takata airbag recall was being repaired and my car was returned to me beautifully washed! A...


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    Island Subaru provided car service both ways while my Takata airbag recall was being repaired and my car was returned to me beautifully washed! Awesome.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience

    Mike was very willing to show us the multiple cars we were interested in seeing and was very helpful. The negotiating process was not too stressfu...


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    Mike was very willing to show us the multiple cars we were interested in seeing and was very helpful. The negotiating process was not too stressful either.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Island Subaru

    Sal Mazella who was the sales rep. that sold me my vehicle. He was more than patient and quick. Even though he had another customer that came i...


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    Sal Mazella who was the sales rep. that sold me my vehicle. He was more than patient and quick. Even though he had another customer that came in to see him, Sal made sure that I was tended too and that I was his priority.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Staff at Island Subaru, Staten Island

    The staff were great with working with us on our car and financial needs. Very accommodating and friendly with our kids while we waited during the...


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    The staff were great with working with us on our car and financial needs. Very accommodating and friendly with our kids while we waited during the paperwork process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • clean facilities

    Dismayed! Had to go back to the dealership service 3 times to get my car service for the recall. It was very inconvenient.I live in Brook...


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    Dismayed! Had to go back to the dealership service 3 times to get my car service for the recall. It was very inconvenient.I live in Brooklyn and had to pay $15.00 each time. just to be told the computers where down. after the first time they told me yo call and I did. I was told when I got there the computers were down because of the internet.My suggestion is that you should have an inhouse system instead of relying on the web.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Pat Q.

    All that I met were very knowledgeable about the different models and most important to me, listened to what I wanted rather than trying to se...


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    All that I met were very knowledgeable about the different models and most important to me, listened to what I wanted rather than trying to sell me on something that would not suit. If I was left alone for more than a couple of minutes, someone was there to ask if I needed help. Great group of people who work very well together.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    Love my new Forester !! Great customer service !! Not your typical car buying process .... You gotta go see Mike and his team at Staten Island Sub...


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    Love my new Forester !! Great customer service !! Not your typical car buying process .... You gotta go see Mike and his team at Staten Island Subaru if your in the market for a new Subaru !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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