Reviews

Average Ratings

5.0
58 lifetime reviews.
  • As Good As It Gets

    I don't do reviews but I felt I needed to for Lighthouse. This was an absolutely shocking experience for any company these days much less a dealer...

    Dealer Response

    BF, thanks for your kind words. We will keep doing our best.


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    I don't do reviews but I felt I needed to for Lighthouse. This was an absolutely shocking experience for any company these days much less a dealership. Everyone, and I mean everyone, was incredibly customer focused and some of the friendliest people I've dealt with. No games, no hassle, the actual deal probably took 5 minutes. Even though they were busy Keith and Shanin worked late to get us out the door with the truck since we drove a couple of hours to get there. Fair pricing all around and good people to work with. Do yourself a favor, go see Keith Edelman and get yourself a good deal on a clean vehicle with someone you actually will be glad to do business with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    BF, thanks for your kind words. We will keep doing our best.


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  • LONG STORY SHORT...I TRUST KENT WIEGAND

    I had searched online for 2 months looking for trucks that met my criteria...then Saturday afternoon I found the truck. I ran the vin and it confi...


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    I had searched online for 2 months looking for trucks that met my criteria...then Saturday afternoon I found the truck. I ran the vin and it confirmed the truck was all it was supposed to be so I called the dealership. It was 5 mins before they closed. I was lucky to be transferred to Kent Wiegand. He took my call and was VERY informative and helpful. Kent stayed late to answer my questions and provided a level of service that left no question unanswered. This sealership is more than two hours away from me. Not wanting to lose this truck I asked Kent is there any reason I will get there and not like the truck. He assured me that if I made a deposit and didn't like the truck it was completely refundable. He let me know of one small dent. I said if thats the only issue let's proceed. He took my payment followed up with me on Monday and offered to send a driver down to pick me up on Tuesday. I didn't need the ride, picked up the truck Tuesday morning and it was everything he said it was. Cleaner than the pictures showed with one small dent. LONG STORY SHORT...I TRUST KENT WIEGAND and would recommend him to anyone. If I need another GM vehicle, before I search online, I will call KENT at Lighthouse BUICK GMC.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience! Would buy from them again

    This is actually my third Buick Regal that I've purchased from Lighthouse. Brian Moldenhauer was the sales associate that assisted us with the pu...


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    This is actually my third Buick Regal that I've purchased from Lighthouse. Brian Moldenhauer was the sales associate that assisted us with the purchase. Brian went above and beyond making sure all questions were answered. He went through the entire car with me to make sure things were set up properly, like On Star. I highly recommend talking with Brian if your looking for a vehicle. I believe Lighthouse has some of the best prices around and they treat you like family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Installation of running boards

    Had running boards installed Service excellent completed on time


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    Had running boards installed Service excellent completed on time

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service Buying my 2015 Chevy Equinox

    My experience here buying a car was great. Can't ask for better service.


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    My experience here buying a car was great. Can't ask for better service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Trevor V

    Brandon was thorough and communicated with me on the progress with my oil change. He also greeted me with fresh, delicious snacks that quenched my...


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    Brandon was thorough and communicated with me on the progress with my oil change. He also greeted me with fresh, delicious snacks that quenched my hunger pangs. Lighthouse always takes care of me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service Review

    Great service personnel. Staff was extremely knowledgeable. Dirk Musselman is dynamite.


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    Great service personnel. Staff was extremely knowledgeable. Dirk Musselman is dynamite.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent customer service

    Very professional and friendly customer service. They try to keep you informed throughout the service work appointment. Thanks Mike W. for your fo...

    Dealer Response

    We will do our best to always communicate well. Thanks for trusting us.


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    Very professional and friendly customer service. They try to keep you informed throughout the service work appointment. Thanks Mike W. for your follow through on appointment feedback!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We will do our best to always communicate well. Thanks for trusting us.


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  • Great car buying experience!

    I found a vehicle at Lighthouse GMC on Cars.com. The salesmen were very accommodating of schedules. They worked hard to make sure we were taken ca...

    Dealer Response

    Thank you Michael. Let us know how we can serve you in the future.


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    I found a vehicle at Lighthouse GMC on Cars.com. The salesmen were very accommodating of schedules. They worked hard to make sure we were taken care of, weren't pushy or overbearing and helped us get the vehicle we wanted. I will plant to look here first for my next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Michael. Let us know how we can serve you in the future.


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  • Very pleasant experience

    We had been looking online at other dealerships for an Acadia, we came across Lighthouse Buick GMC and found what we were looking for at a much be...

    Dealer Response

    Thanks for recognizing our desire to serve you well. Happy driving. :)


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    We had been looking online at other dealerships for an Acadia, we came across Lighthouse Buick GMC and found what we were looking for at a much better price than the other places. My husband emailed Brian Moldenhauer, and right away Brian replied back. After a few emails back and forth we decided to go there. What a very pleasant experience. We found the Acadia we wanted and Brian was great!, we felt he was very fair about what he gave us for our trade, he worked with us on the price of the Acadia. Brian showed us the figures and explained them to us. We had a couple of concerns about the Acadia we were buying and Brian took care of them. When we returned to pick up our Acadia, Brian sat down with us and explained to us different features about our vehicle. We drove away very pleased and when it comes time to trade again Lighthouse Buick GMC will be the first place we check and will contact Brian Moldenhauer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for recognizing our desire to serve you well. Happy driving. :)


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