Reviews
Made a quick stop at dealership, Cathy was courteous,
Made a quick stop at dealership, Cathy was courteous, knowledgeable and very helpful. Will ask for her again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Fort Madison. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Fast,thorough, friendly andconsiistant.
Fast,thorough, friendly andconsiistant. They take care of you!! Gives options and advise!! I'll be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
Randy Thompson was great to work with.
Randy Thompson was great to work with. We found the truck we wanted online and made an appointment with Randy. We drove 1.5hr to get there, and Randy had the truck ready for us when we arrived. 3 hrs later we were on our way home with our new truck. This was the easiest and smoothest process of buying a vehicle I've ever had. The customer service is amazing!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ERIC, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Professional, thorough, and very kind!
Professional, thorough, and very kind! I will be purchasing my next vehicles from Ft. Madison!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!
We drove just over 5 hours to look at the vehicle.
We drove just over 5 hours to look at the vehicle. They recommend hotels near by for us to stay. We were treated great from start to finish! I can’t recommend them enough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They were able to get me in quick and sort out the issue
They were able to get me in quick and sort out the issue I was having. Great communication from staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!
Friendly, courteous and helpful employees.
Friendly, courteous and helpful employees. All questions were answered. Would definitely use their services again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!
Always helpful and professional.
Always helpful and professional. Has had good inventory in years past when I was shopping.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DAN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!
Na.
Na. Car is doing great now. Have plenty of ice cold air. Thank you for everything.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!
Was a pretty good experience.
Was a pretty good experience. Financial department was a big help. Wasn't to long of wait for my car to get service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!