Reviews
Excellent service always in a timely manner, I will never
Excellent service always in a timely manner, I will never take a vehicle to a deery service center
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Good good good good great great great great better better
Good good good good great great great great better better better, Don't like surveys that are long.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your experience with us. We appreciate your feedback!
They made it easy to drop off and pick up and staff was
They made it easy to drop off and pick up and staff was awesome as always
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madisonin the future!
Very poor.
Very poor... I got lied to he twisted things. And didn't get results what was wrong.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 319-205-0808 and ask for one of our managers.
Showed up early and was out in no time.
Showed up early and was out in no time. I always wait, waiting area is always clean and they offer coffee.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
They scratched my tail gate when they did the recall on
They scratched my tail gate when they did the recall on the latch.. several places down to the bare metal
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
MARKY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.
This dealership is great .
This dealership is great . Excellent service , friendly staff . We have 4 cars that they take care of and we could not ask for better .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
eric, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
We love Shottenkirk FM service center!
We love Shottenkirk FM service center! Great people and great service! Worth the drive from Burlington!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
Our problem was solved.
Our problem was solved. Everyone we dealt with was great Polite, concerned, good at their job
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
No hassle!
No hassle! Came in with expectations and they were met! Very impressed with how the purchase went!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!