Reviews
I took my car in for a diagnostics and an alignment on a
I took my car in for a diagnostics and an alignment on a Thursday morning and couldn’t get it back until Monday. No returned calls either.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.
Purchase of a 2024 GMC Sierra was handled in an excellent
Purchase of a 2024 GMC Sierra was handled in an excellent manner. Brittney was very knowledgeable of the vehicle and its technology.A bed cover was put on by the service dept. when we’re completing the transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They serviced my truck efficiently.
They serviced my truck efficiently. Service mgr. let me know when my truck was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
TRACEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
They do all our service work and I don’t have any
They do all our service work and I don’t have any complaints of the service I have received
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
Great people to deal with, very knowledgeable and relaxed
Great people to deal with, very knowledgeable and relaxed sales staff, a no pressure environment.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RUSSELL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
Every time i come here for repairs and service im always
Every time i come here for repairs and service im always left disappointed and frustrated. Warranty is up on vehicle and gladly will not not ever need to return again
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.
Great sales people and will work with you to get you the
Great sales people and will work with you to get you the right price worked out for
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Happy with how fast car was fixed and taken care of.
Happy with how fast car was fixed and taken care of. Service department was grest
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
CHUMLY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Fixed my tire issue quickly and got me on my way!
Fixed my tire issue quickly and got me on my way! Cost was very reasonable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Easy to work with.
Easy to work with. Great personality. Will absolutely go back to her if needed a new ride
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!