Reviews
This was the best auto buying experience that I have ever
This was the best auto buying experience that I have ever had! I will definitely be buying from Shottenkirk in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Fort Madison! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Kind, considerate, respectful, and kind of fun!
Kind, considerate, respectful, and kind of fun! Kirt kept me informed and responded to my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Friendly staff, highly recommed shopping there if you're
Friendly staff, highly recommed shopping there if you're in need of a new or used car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Fort Madison. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
They do a good job but you tend to have do a lot of
They do a good job but you tend to have do a lot of waiting around on them. We were there for over 3 hours the day we bought our vehicle and nearly 2 hours when we went back to pick it up after they serviced it.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We truly appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Excellent service and very helpful personnel!
Excellent service and very helpful personnel!! Definitely returning for additional maintenance. Joe was especially helpful! Thanks to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Fort Madison, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Joanna was my service advisor and she was very thorough.
Joanna was my service advisor and she was very thorough. She didn’t pressure me into up sales and was very accommodating. I’ll be back for sure!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Fort Madison. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Picked up From work and returned both in a timely manner
Picked up From work and returned both in a timely manner first time using that service
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Fort Madison. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
They were really nice and got us a great deal and a car.
They were really nice and got us a great deal and a car. We love it. I would definitely get another car there
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Shottenkirk is a well run professional dealership with
Shottenkirk is a well run professional dealership with super communication and qualified mechanics. This is the second Buick I have purchased at this dealership location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Shottenkirk Fort Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Very friendly and keep you posted what is happening with
Very friendly and keep you posted what is happening with your car also wait time was not long
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!