Reviews
My car and I were treated with respect by knowledgeable
My car and I were treated with respect by knowledgeable employees. Every task was completed in a professional fashion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Fort Madison to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Every thing went very very very very very very very very
Every thing went very very very very very very very very very very very well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Fort Madison. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Team was very accomendating to my needs.
Team was very accomendating to my needs. Everyone I worked with was knowledgale. Highly recommended.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Fort Madison. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
fast and friendly service .
fast and friendly service . salesman was polite and helpful salesman manager was great ,the man who did the contract was very good at explaining everything.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Fort Madison are glad to have you as a customer. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Good explanation of service needed for my car.
Good explanation of service needed for my car. Advisor was courteous. Fast competent check out.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Fort Madison, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Truck needed a turbo charger, worked me in and was on my
Truck needed a turbo charger, worked me in and was on my way in two days. Kept me informed and updated at all times. Quality service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Very nice very quick process at Shottenkirk to buy my new
Very nice very quick process at Shottenkirk to buy my new vehicle. Thank you so much
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Shottenkirk Fort Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Great service from start to finish in all aspects of
Great service from start to finish in all aspects of service. Very satisfied with them
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Service guy was top notch!
Service guy was top notch! They were timely!! I woukd gp back. Good experience here!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Everything good except there was a dash piece broken,they
Everything good except there was a dash piece broken,they knew what part it was , instead of ordering the part they made me an appointment. I drove all the way down therefore the appointment so they could tell me they will have to order the part. Now I can drive back down there again.I am a little P. Oed. to say the least about that.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience, Roger, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.