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Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 6:30 AM - 8:00 PM
Tue 6:30 AM - 8:00 PM
Wed 6:00 AM - 8:00 PM
Thu 6:30 AM - 8:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

4.4
676 lifetime reviews. Includes reviews of Bay Ridge Nissan from DealerRater.com
  • Just shopping around

    I know I wanted a new car but I didn't know whether to go new or used nor what particular model. My saleswoman Gina went through a ton of differen...

    Dealer Response

    Hello Steve, Thank you for recommending us and for mentioning my name! Remember to give me a call whenever you're ready to proceed. I can be reac...


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    I know I wanted a new car but I didn't know whether to go new or used nor what particular model. My saleswoman Gina went through a ton of different cars before we decided on a car. She hand walked me through the process and introduced me to the finance guy who went over the numbers and stuff. I didn't get the car because I needed to fix one thing with my credit, but I'm going back to Bay Ridge next month.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Steve, Thank you for recommending us and for mentioning my name! Remember to give me a call whenever you're ready to proceed. I can be reached at (888) 251-7530. Gina Tappan


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  • Really bad

    It is been 2 months I still did not get registartion and car title

    Dealer Response

    I am sorry to learn of your frustrations, as I take customer satisfaction very seriously. I would like to speak with you about your experience and...


    Show Full Review

    It is been 2 months I still did not get registartion and car title

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry to learn of your frustrations, as I take customer satisfaction very seriously. I would like to speak with you about your experience and I would also like to address your concerns. At your earliest convenience, please contact me at, (347) 946-6644, so that I may assist you further. I look forward to your call. Vincent Freund, General Sales Manager, Bay Ridge Nissan.


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  • Worst ever
    July 10, 2017

    Horrible service. I can't even begin to explain the atrocities I've dealt with here. Some of it is so petty and indescribable that only an example...


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    Horrible service. I can't even begin to explain the atrocities I've dealt with here. Some of it is so petty and indescribable that only an example will suffice: I need an oil change under warranty. Try to schedule. I work 9-5 and they keep asking about 3pm. I tell them I can't I work 9-5. They tell me they open at 7am. Online it says service department open at 7am. They schedule me for 7am... get where I'm going? I get there for my 7am SCHEDULED APPOINTMENT. The guy tells me I'll be able to get my car at noon... I say "I work 9-5. I told the woman this over the phone this is why we scheduled for 7am." Oh well put mechanic doesn't get here until 8am anyway? So why schedule me for 7am. Oh because our 7am appointments are for people who leave their car here all day. You guys couldn't have told me this when you scheduled me for 7am? Before I woke up at 5am Monday morning? Before I drove here? I'll pay a mechanic to not deal with stuff like this over and over again. This place is awful.

    Does not recommend this dealer
    Came in for service or repair

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About Our Dealership

Dealer on Cars.com since December 2006

If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!

"Bay Ridge Nissan is the #1 Nissan Dealership in the 5 Boroughs for a Reason"