[{"id":468949,"personPtyId":35755259,"firstName":"Robert","lastName":"Siew","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Siewrob@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16210,"industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":224492,"firstName":"Barry","lastName":"Rozell","titleText":"Finance Manager","emailTxt":"barry.rozell@bayridgenissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/d06084f2e133.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":162192,"personPtyId":33788918,"firstName":"Henry","lastName":"Jones","titleText":"VEHICLE EXCHANGE MANAGER","emailTxt":"hljones238@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/ae745d789da9.jpg","drDealerId":16210,"dealerEmpStartDtUtc":"1364774400","industryStartDtUtc":"696902400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":224526,"firstName":"Sasha","lastName":"Shartilov","titleText":"Product Specialist","emailTxt":"sasha.sharltov@bayridgenissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/79160060cbff.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":40522,"personPtyId":33787823,"firstName":"Chris","lastName":"Casazza","titleText":"Internet Sales Manager","emailTxt":"chris.casazza@bayridgenissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":166197,"personPtyId":35737934,"firstName":"David","lastName":"Martin","titleText":"Product Specialist","emailTxt":"dmartd54@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/96d53562af12.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":224495,"firstName":"Johnny","lastName":"Vargas","titleText":"Product Specialist","emailTxt":"johnny.vargas@bayridgenissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/70b619f971cc.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":224523,"firstName":"Vincent","lastName":"Freund","titleText":"General Sales Manager","emailTxt":"vincent.freund@bayridgenissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/5732d7c8b437.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":224507,"firstName":"Mike","lastName":"Sciangula","titleText":"Product Specialist","emailTxt":"mike.sciangula@bayridgenissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/3a0dbfca810a.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":34495,"firstName":"Darrel","lastName":"Valdez","titleText":"Sales","shortBioText":"With over 6 years of experience selling cars at Bay Ridge Nissan, Darrel has made him self well known to our customers. 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Consultant","emailTxt":"Ebalayan90@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16210,"dealerEmpStartDtUtc":"1438387200","industryStartDtUtc":"1312156800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468998,"personPtyId":35753481,"firstName":"Gary","lastName":"Shaulov","titleText":"Sales Consultant","emailTxt":"Gary.shaulov@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468953,"personPtyId":35755253,"firstName":"Jeffrey","lastName":"Chan","titleText":"Sales Consultant","emailTxt":"Chanjeffrey524@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/f87b9b7d2b78.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468940,"personPtyId":35757032,"firstName":"Jesus","lastName":"Medina","titleText":"Sales Consultant","emailTxt":"Jjcmedina1989@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/4cf011d3ca75.jpg","drDealerId":16210,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468942,"personPtyId":35757053,"firstName":"Lei","lastName":"Wang","titleText":"Sales Consultant","emailTxt":"Alei.wang1989@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468946,"personPtyId":35757088,"firstName":"Leo","lastName":"Orel","titleText":"Sales Consultant","emailTxt":"LeonidoreL94@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/6b9ea073a06c.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468956,"personPtyId":35756118,"firstName":"Russ","lastName":"Syed","titleText":"Sales Consultant","emailTxt":"Rukshsyed@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468986,"personPtyId":35753361,"firstName":"Aleksandr","lastName":"Shartilov","titleText":"Sales Consultant","emailTxt":"Ashartilov@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468962,"personPtyId":35753404,"firstName":"Dave","lastName":"Surujnarine","titleText":"Sales Consultant","emailTxt":"Surujnarined@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468968,"personPtyId":35753295,"firstName":"Jorge","lastName":"Lopez","titleText":"Sales Consultant","emailTxt":"Jorgeglopez93@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/1e9e18a99261.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468958,"firstName":"Mena","lastName":"Shehata","titleText":"Assistant Sales Manager","emailTxt":"Mshehata718@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16210,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468990,"personPtyId":35753338,"firstName":"Nasr","lastName":"Mohamed","titleText":"Retention Manager/ Sales Consultant","emailTxt":"Nasrmohamed1016@hotmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16210/employees/ebebb183d9bc.jpg","drDealerId":16210,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1425168000","certifiedEmployee":false,"deptDscrp":"Sales"}]

Bay Ridge Nissan

3.1 out of 5 3.1
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 6:30 AM - 8:00 PM

Bay Ridge Nissan Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

6:30 AM - 8:00 PM

Tuesday

6:30 AM - 8:00 PM

Wednesday

6:00 AM - 8:00 PM

Thursday

6:30 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

8:00 AM - 1:00 PM

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since December 2006

If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need t

...

o be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!

"Bay Ridge Nissan is the #1 Nissan Dealership in the 5 Boroughs for a Reason"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$29.95 and up*

Fuel Injector Service

$149.95 and up*

Detailing

$189 and up*

Cabin Filter Replacement

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.1 out of 5 3.1
740 lifetime reviews. Includes reviews of Bay Ridge Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 7, 2019

    If you want a new car come on down and see Robert Siew. He made everything so fast and easy. Bay ridge Nissan you just got a customer for life.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning,I would like to thank you for taking the time to provide your kind feedback and recommendation. It was my pleasure to have assisted you w...ith your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 238-8000.Robert SiewBay Ridge Nissan


    Worked with:
    Robert Siew

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    September 20, 2019

    Robert is the best, i stop in just to look at the new Altima but in a few hours i was driving home in my new car. thank you again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon Mr. Fung, I would like to thank you for taking the time to provide your kind feedback and recommendation on Cars.com. It was my pleasur...e to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new Nissan Altima! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 238-8000. Robert Siew, Bay Ridge Nissan.


    Worked with:
    Robert Siew

    Sales Consultant

    (5.0) 11 reviews

    Barry Rozell

    Finance Manager

    NOT RATED

    Samantha Mansour

    Admin

    NOT RATED

  • March 4, 2014

    I know I wanted a new car but I didn't know whether to go new or used nor what particular model. My saleswoman Gina went through a ton of different cars... before we decided on a car. She hand walked me through the process and introduced me to the finance guy who went over the numbers and stuff. I didn't get the car because I needed to fix one thing with my credit, but I'm going back to Bay Ridge next month.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Steve, Thank you for recommending us and for mentioning my name! Remember to give me a call whenever you're ready to proceed. I can be reached ...at (888) 251-7530. Gina Tappan

  • 1.0 out of 5
    July 29, 2019

    vincent Freund is a crook in the business! don't do business with him . Take you're time and money somewhere else. He just cares about his pockets and... overcharging customs.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Vincent Freund

    General Sales Manager

    NOT RATED

    Erik Balayan

    Sales Consultant

    NOT RATED

  • 1.0 out of 5
    July 20, 2019

    I am a woman and I went there by myself to purchase a car and they took the worst advantage of me. They sold me a 2010 Acura for $20000 with highest interest... rate. When I took the car back for trade in after a year, they told me I don’t have any money on the car to transfer to another car and I was paying $500 monthly payment.. They forced a 2017 rogue on me and I bought it and brought it back the next day. They did not take the registration off the car and sold it with my registration and tickets came in my name for a car I am not driving. I told them about the tickets and they told me they will pay but the tickets are still not paid. They are the worst.

    2.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Good morning Dwane and Jeffery, I am sorry to read about your frustrations. I take customer satisfaction very seriously, and your dissatisfaction deep...ly concerns me. I will be gathering additional information regarding this incident from my team, and we will be making any appropriate adjustments. If you would like to discuss this incident in further detail, please feel free to contact me at, (718) 238-8000. Vincent Freund, General Sales Manager, Bay Ridge Nissan.


    Worked with:
    Jeffrey Chan

    Sales Consultant

    NOT RATED

  • 1.0 out of 5
    July 16, 2019

    Work Order: 545302 Customer#: 7824 Service type: Oil Change (oil and filter included) Date: 15 July 2019 Timeline: 12:30pm - called for an appointment... and was told oil change does not require appointment, walk-in before 3pm; 2:00pm - travel from Staten Island to Brooklyn, Bayridge Nissan Service; 2:45pm - vehicle dropped off to service; 2:52pm - service rep drove vehicle to the bay and instructed me to wait for any available service advisor; 2:08pm - follow up with service rep, nobody from advisor available; 2:18pm - follow up with service rep, nobody from advisor available; 2:26pm - follow up with service rep, nobody from advisor available; 2:27pm - requested manager; 2:28pm - spoke to manager, Cynthia walks me to Raj Latchman, the service advisor; 3:32pm - Work Order created with promise time 16:00 hours (4pm); 4:00pm - Follow up with Raj; Oil filter compatible with VW vehicles are not available, waiting for delivery; 4:20pm - follow-up, still waiting for delivery; 4:40pm - service rep brings car outside, Raj confirms the car is ready, no paperwork presented except for initial in-processing work order; 4:45pm - drove vehicle off of service bay and travelled bak to Staten Island; Next morning tried to pass through State Inspection. Identified problems: Oil changed has not been completed. Filter has not been replaced. Called Bay Ridge Nissan: Raj is not available. Manager is not available. Cynthia has no clue. WHAT THE xxxx IS GOING ON???

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Good afternoon Raj, I am sorry to read about your frustrations. I take customer satisfaction very seriously, and your dissatisfaction deeply concerns ...me. I will be gathering additional information regarding this incident from my team, and we will be making any appropriate adjustments. If you would like to discuss this incident in further detail, please feel free to contact me at, (718) 238-8000. Vinny Siddiolo, Service Manager, Bay Ridge Nissan.

  • 1.0 out of 5
    July 16, 2019

    Work Order: 545302 Customer#: 7824 Service type: Oil Change (oil and filter included) Date: 15 July 2019 Timeline: 12:30pm - called for an appointment... and was told oil change does not require appointment, walk-in before 3pm; 2:00pm - travel from Staten Island to Brooklyn, Bayridge Nissan Service; 2:45pm - vehicle dropped off to service; 2:52pm - service rep drove vehicle to the bay and instructed me to wait for any available service advisor; 2:08pm - follow up with service rep, nobody from advisor available; 2:18pm - follow up with service rep, nobody from advisor available; 2:26pm - follow up with service rep, nobody from advisor available; 2:27pm - requested manager; 2:28pm - spoke to manager, Cynthia walks me to Raj Latchman, the service advisor; 3:32pm - Work Order created with promise time 16:00 hours (4pm); 4:00pm - Follow up with Raj; Oil filter compatible with VW vehicles are not available, waiting for delivery; 4:20pm - follow-up, still waiting for delivery; 4:40pm - service rep brings car outside, Raj confirms the car is ready, no paperwork presented except for initial in-processing work order; 4:45pm - drove vehicle off of service bay and travelled bak to Staten Island; Next morning tried to pass through State Inspection. Identified problems: Oil changed has not been completed. Filter has not been replaced. Called Bay Ridge Nissan: Raj is not available. Manager is not available. Cynthia has no clue. WHAT THE xxxx IS GOING ON???

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 2, 2019

    Hector really went above and beyond to make sure I found the perfect vehicle! Thank you so much for all your help! It was a wonderful experience!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Ms. Merida, I would like to thank you for taking the time to provide your kind feedback on Cars.com. it was my pleasure to have assisted ...you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 238-8000. Hector Gonzalez, Bay Ridge Nissan.

  • 2.0 out of 5
    June 21, 2019

    There is hidden fee 3K to 5K.. I am not sure the exact amount cause they never show me breakdown.... If you agree the fee, you buy car from them. I don’t... like the old style sales. I would like to get a quote and invoice and pay.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Good afternoon, I am sorry to read about your frustrations. Customer satisfaction is very important to us, and your concerns matter. I will be gatheri...ng additional information regarding this incident from my team, and we will be making any appropriate adjustments. If you would like to discuss this in further detail, please feel free to contact me at (718) 238-8000. Vincent Freund, General Sales Manager, Bay Ridge Nissan.

  • 5.0 out of 5
    June 12, 2019

    Thank you Robert, I love my new van. You have a customer for live. Rob,Sam and the whole team was the best. I'll see you in 3 years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning,I would like to thank you for taking the time to provide your kind feedback on DealerRater.com. It was our pleasure to have assisted you ...with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which Samantha and I provided you, and our entire staff would like to wish you the best of luck with your new van! If you should require further help with anything vehicle related, please feel free to contact me at (718) 238-8000.Robert SiewBay Ridge Nissan


    Worked with:
    Robert Siew

    Sales Consultant

    (5.0) 11 reviews

    Samantha Mansour

    Admin

    NOT RATED

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