Reviews

Average Ratings

4.6
180 lifetime reviews. Includes reviews of Paul Conte Cadillac from DealerRater.com
  • Thank you

    Purchased a pre-owned vehicle in August through a very pleasant and fair negotiation with manager Dave Colotti. In December -- a month outside of ...


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    Purchased a pre-owned vehicle in August through a very pleasant and fair negotiation with manager Dave Colotti. In December -- a month outside of the 90 day warranty -- the car had an unforeseeable issue and the Service Department confirmed it would require a material expense to resolve. I left Dave a message giving him a heads-up and, without much of a leg to stand on, I asked if there was anything he could do to soften the blow. Minutes later, Mr Colotti had called my home and spoken to my wife to let us know that he and Paul Conte Cadillac would resolve the issue with no expense to us! Thank you Dave for your sincere concern for my long-term satisfaction and for being a stand-up guy. I look forward to sharing this anecdote with my family, friends and associates as it relates to their prospective needs for a considerate and trustworthy source in auto sales and service.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Horrible service dept
    September 18, 2017

    Went in for one thing when i left i had a diffrent problem i believe they loosened my air filter box to cause a squeeking noise so they could get ...

    Paul Conte Cadillac

    Thanks for taking the time to review our Dealership. Complete customer satisfaction is our goal and your input helps us achieve that goal. We sinc...


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    Went in for one thing when i left i had a diffrent problem i believe they loosened my air filter box to cause a squeeking noise so they could get me to come back they suck and so does the manager of service dept

    Does not recommend this dealer
    Came in for service or repair
    Paul Conte Cadillac

    Thanks for taking the time to review our Dealership. Complete customer satisfaction is our goal and your input helps us achieve that goal. We sincerely apologize for the unpleasant experience you had at the Dealership. We have messaged you privately as well and would appreciate the opportunity to speak with you to get further details about your visit.


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  • Worst customer service ever!!

    Called multiple times and no one returned my phone calls. Sent emils regarding my interest in a vehicle they listed and no response. I finally g...

    Dealer Response

    Thanks for taking the time to review Paul Conte Cadillac. We value every customer interaction and I sincerely apologize to you for not having a gr...


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    Called multiple times and no one returned my phone calls. Sent emils regarding my interest in a vehicle they listed and no response. I finally got thru to an operator who was intent on getting me off the phone, and said someone would call me shortly, never happened. They have the I don't need your business attitude. Don't give them your time or business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to review Paul Conte Cadillac. We value every customer interaction and I sincerely apologize to you for not having a great experience. I would very much appreciate the opportunity to get further details about the issue. Can you please contact me privately? Allen Button Customer Experience Manager 516 378 1130 abutton@contecadillac.com


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  • Great experience
    August 24, 2017

    My husband and I were looking for a certified preowned vehicle. Mike, the sales manager, was very helpful, knowledgeable and respectful to our ne...


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    My husband and I were looking for a certified preowned vehicle. Mike, the sales manager, was very helpful, knowledgeable and respectful to our needs. Fred from finance assisted with the completion of our loan was also respectful and patient It's been approximately three weeks since we began searching for a vehicle. Needless to say, we visited several dealerships. Our experience at Paul Conte was great.

    Does recommend this dealer

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  • Danny was kind and helpful
    July 24, 2017

    Danny was very understanding and helpful. He tried his best to get me a rental that fit my needs. Patient on the phone Sandra stringer


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    Danny was very understanding and helpful. He tried his best to get me a rental that fit my needs. Patient on the phone Sandra stringer

    Does recommend this dealer
    Came in for service or repair

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  • Outstanding customer service Mike, David & whole team Rock !
    March 30, 2017

    I've recently purchased a pre-owned SRX from Paul Conte Cadillac and I have to say best dealership experience ever ! Mike was extremely helpful an...


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    I've recently purchased a pre-owned SRX from Paul Conte Cadillac and I have to say best dealership experience ever ! Mike was extremely helpful and made my decision to buy from Paul Conte a no brainer as well as David and the rest of the Paul Conte team ! If your in the market for a new or pre-owned vehicle, go to Paul Conte Cadillac and ask for Mike or David, trust me you won't be disappointed !! Thank you guys for make my car buying experience one of the best I've had !! I will defiantly be a repeat client. John

    Does recommend this dealer

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  • Wonderful experience !!
    March 28, 2017

    It was a very smooth proses thanks to George Frouxides. He help me with all the detail. Explain all the buttons and on star features. He was a god...


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    It was a very smooth proses thanks to George Frouxides. He help me with all the detail. Explain all the buttons and on star features. He was a god send I'm computer challage. He even help put it in phone.

    Does recommend this dealer

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  • Bought a used vehicle
    March 22, 2017

    Fast,friendley,honest, great deal,I will never go to any other dealership again My used truck was sparkling looked brand new. Thank You,April Galoppe


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    Fast,friendley,honest, great deal,I will never go to any other dealership again My used truck was sparkling looked brand new. Thank You,April Galoppe

    Does recommend this dealer

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  • Second car purchase
    February 21, 2017

    This is the second car experience I have had with Paul Conte Cadillac in Freeport, NY. I would recommend this dealership. David in pre owned sale...


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    This is the second car experience I have had with Paul Conte Cadillac in Freeport, NY. I would recommend this dealership. David in pre owned sales is an absolute pleasure to work with. Any time I have had an issue, he has gone over and above to help me to get things rectified. Thanks David

    Does recommend this dealer

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  • The best car dealership Iv'e ever been to.
    January 29, 2017

    I had the best experience that day buying my SRX Cadillac. The sales and leasing professional and sales manager could not have been more accommoda...


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    I had the best experience that day buying my SRX Cadillac. The sales and leasing professional and sales manager could not have been more accommodating.

    Does recommend this dealer

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