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Paul Conte Cadillac

(2,686 reviews)
Visit Paul Conte Cadillac
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 6 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2015 consumer dealer award
New (516) 208-2306 (516) 208-2306
Used (516) 665-1690 (516) 665-1690
Service (516) 874-4854 (516) 874-4854

Reviews

(2,686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Conte Cadillac from DealerRater.

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Always a great experience Pat McCabe is an excellent...

Always a great experience Pat McCabe is an excellent sales person. He answered all my questions and made sure I was satisfied with my new car before I left Conte Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Reception and service for the vehicle was very good and I...

Reception and service for the vehicle was very good and I would recommend anyone who has the recommended vehicle to go to paul conti cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience with Gregory and the Conte Cadillac...

Great experience with Gregory and the Conte Cadillac dealership. Process was seamless and Gregory quickly followed up on any questions I had on the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I must say doing business with Tim and Greg was such a...

I must say doing business with Tim and Greg was such a joyful experience and the dealership is top notch. The whole experience was awesome. Thank you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This visit to Paul Conte went very well. The visit was...

This visit to Paul Conte went very well. The visit was quick, the staff was very courteous and professional, and the car was serviced properly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Danny was so great to work with! He took his time to show...

Danny was so great to work with! He took his time to show us everything and with a big smile!! Definitely recommend using him! Love my Caddy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and patient and polite .dealer answered all...

Very friendly and patient and polite .dealer answered all my questions I would recommend this place to a friend or anyone who wants a good deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No high pressure salesmen, the salesman worked with me to...

No high pressure salesmen, the salesman worked with me to find the right vehicle for me. Have prior experience with Conte and I returned, that's days it all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great place great people great service Debbie the...

Great place great people great service Debbie the receptionist is just fantastic if you have a problem she makes sure it gets done very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dont waste your time calling this dealer between sales...

Dont waste your time calling this dealer between sales man & manager no one know what their doing. l called this morning about 10am because l had seen a 2018 ct6 preowned on their website , spoke to sales man Tom told him l would like to come down and see/ drive car, he checked website or what ever this dealer checks to make sure car is there and for sale, so he gets back on phone yes car is here when would you like to come in ,l replied l'm in Babylon give me 1hr I'll be there but please make sure car is not packed in snow so we car drive it he says no it's not, ok see you in hour, l get there probably about hr later walk tell receptionist l'm here to see Tom about a preowned Cadillac, see calls him he come walking over and tells me car has been sold,l looked at him and said you didn't know this when l called no answer so l asked for GM of dealer l young man comes over l tell him what took place, his reply was there's someone in preowned office now maybe they just bought it, with that he turns around and asks a gentleman standing next to him when did car sell the man replay ed yesterday. after that he walked away and so did never to return again. Mr.Passero

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. Passero, We are very sorry that you were disappointed. We understand that it can be very frustrating when the vehicle you came in to see, was sold to another customer before you arrived. We have over 250 New and Pre-owned vehicles available for sale. Despite us making every effort to provide accurate information, sometimes mistakes are made. Please except our sincere apology. I assure you we will try to learn from our mistake, and strive to provide exceptional customer service with every interaction. Thank you for your feedback.

Consumer response

lets this straight it wasn't just sold to another customer, it was sold 2 days before but your salesman Tom that l spoke to that morning said sure come down see & drive car so thats what me & my wife did. Do try to change the facts. Mr.Passero