Reviews
Went for inspection.
Went for inspection. Vehicle failed inspection for squeaky Windshield Wipers. I cleaned wipers , took vehicle to independent shop ,and vehicle passed. Dealer was trying to get me to purchase Wiper blades for $65 Wasn’t happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I hope you enjoyed the complimentary oil change service. Please understand, we take New York States inspection requirements very seriously. We apologize if you feel that wiper blade replacement seemed excessive to you. If you would like to speak about this matter further, please contact me. Shai Nadav Service Director 516.868.0530
I recently had my car battery replaced at Paul Conti
I recently had my car battery replaced at Paul Conti Cadillac, and I couldn't be happier with the service I received. From the moment I called to schedule an appointment, the staff was friendly and professional. They were able to get me in quickly, which was a huge relief. The service technicians were knowledgeable and efficient. They clearly explained the process and answered all my questions. The battery replacement itself was done promptly, and I was back on the road in no time. What impressed me most was the overall positive atmosphere. Everyone I interacted with was courteous and helpful. They didn't try to upsell me on anything unnecessary, and the price for the battery and installation was very reasonable. I highly recommend Paul Conti Cadillac for any car service needs, especially battery replacements. They made a potentially stressful situation easy and convenient. I'll definitely be returning for future maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
! Towed to king O’rouke the first time. Broke down the
! Towed to king O’rouke the first time. Broke down the next day. Took it to Paul conte. They fixed it the right way !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a great experience to lease a car from this 5 star
Always a great experience to lease a car from this 5 star dealership. Keith is an excellent salesman. He is kind, honest and patient. A pure pleasure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I did not feel pressured.
I did not feel pressured. Keith had good communication. Car was ready on time for pickup
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Ryan is always friendly and pleasant, along with the
Ryan is always friendly and pleasant, along with the other staff. The service areas, including the bathroom, is always clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The service department at Paul Conte Cadillac provides
The service department at Paul Conte Cadillac provides seamless service, with professionalism and courtesy. The staff are knowledgeable and incredibly accommodating for an easy and pleasant experience with your auto maintenance needs Many thanks for your impeccable service and expeditious processing of my XT4. Great dealership for sales and service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith was an absolute pleasure to work with.
Keith was an absolute pleasure to work with. So patient and not pushy and really made me feel like my happiness was the most important part of the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel Brendler was the salesman who helped me.
Daniel Brendler was the salesman who helped me. He is truly the best. Notoriously, when buying a car that are so many sleazy tactics that have been used on me at other dealerships. Daniel was upfront, and guided me seamlessly throughout the process. I’m now in my 2nd caddy cause of him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This Dealership is the Best, all 5 star ratings Our
This Dealership is the Best, all 5 star ratings Our Sales associate Nelson, Professional, Knowledgeable and Honest. Sales Manager Frank and Debbie are excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
