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Paul Conte Cadillac

(2,777 reviews)
Visit Paul Conte Cadillac
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 6 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2015 consumer dealer award
New (516) 208-2306 (516) 208-2306
Used (516) 665-1690 (516) 665-1690
Service (516) 874-4854 (516) 874-4854

Reviews

(2,777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Conte Cadillac from DealerRater.

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Went for inspection.

Went for inspection. Vehicle failed inspection for squeaky Windshield Wipers. I cleaned wipers , took vehicle to independent shop ,and vehicle passed. Dealer was trying to get me to purchase Wiper blades for $65 Wasn’t happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. I hope you enjoyed the complimentary oil change service. Please understand, we take New York States inspection requirements very seriously. We apologize if you feel that wiper blade replacement seemed excessive to you. If you would like to speak about this matter further, please contact me. Shai Nadav Service Director 516.868.0530

I recently had my car battery replaced at Paul Conti

I recently had my car battery replaced at Paul Conti Cadillac, and I couldn't be happier with the service I received. From the moment I called to schedule an appointment, the staff was friendly and professional. They were able to get me in quickly, which was a huge relief. The service technicians were knowledgeable and efficient. They clearly explained the process and answered all my questions. The battery replacement itself was done promptly, and I was back on the road in no time. What impressed me most was the overall positive atmosphere. Everyone I interacted with was courteous and helpful. They didn't try to upsell me on anything unnecessary, and the price for the battery and installation was very reasonable. I highly recommend Paul Conti Cadillac for any car service needs, especially battery replacements. They made a potentially stressful situation easy and convenient. I'll definitely be returning for future maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

! Towed to king O’rouke the first time. Broke down the

! Towed to king O’rouke the first time. Broke down the next day. Took it to Paul conte. They fixed it the right way !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always a great experience to lease a car from this 5 star

Always a great experience to lease a car from this 5 star dealership. Keith is an excellent salesman. He is kind, honest and patient. A pure pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I did not feel pressured.

I did not feel pressured. Keith had good communication. Car was ready on time for pickup

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ryan is always friendly and pleasant, along with the

Ryan is always friendly and pleasant, along with the other staff. The service areas, including the bathroom, is always clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department at Paul Conte Cadillac provides

The service department at Paul Conte Cadillac provides seamless service, with professionalism and courtesy. The staff are knowledgeable and incredibly accommodating for an easy and pleasant experience with your auto maintenance needs Many thanks for your impeccable service and expeditious processing of my XT4. Great dealership for sales and service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Keith was an absolute pleasure to work with.

Keith was an absolute pleasure to work with. So patient and not pushy and really made me feel like my happiness was the most important part of the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Daniel Brendler was the salesman who helped me.

Daniel Brendler was the salesman who helped me. He is truly the best. Notoriously, when buying a car that are so many sleazy tactics that have been used on me at other dealerships. Daniel was upfront, and guided me seamlessly throughout the process. I’m now in my 2nd caddy cause of him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This Dealership is the Best, all 5 star ratings Our

This Dealership is the Best, all 5 star ratings Our Sales associate Nelson, Professional, Knowledgeable and Honest. Sales Manager Frank and Debbie are excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.