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2017 jag XF owner. Made an appointment online after my local mechanic stated the car had an alternator problem and still under warranty. I requested and... was approved loaner. 3 days later i took the car in and was told they didn’t have a loaner so i needed my car back and rescheduled. Arrived back 2 days later and received s hertz rental. Craig the service consultant stated it was not alternator just a low battery and the car was ready for pickup. Went to pick up car and the presenter a bill for 110.00 for charging battery. Are you kidding me. I spent 60k on car and part of the “jaguar” family and you want to charge 100 to charge a battery for 2 hrs
Everything was done quickly and to my liking. Thank you to everyone at Jaguar Landrover of Freeport!
This is a beautiful new dealership in the service department is outstanding . Shira The service manager is absolutely hands-down the best person to lead... this new facility she is empathetic patient and really cares about her customers
My salesman Steve was so helpful, warm professional and works with integrity!! *****
I have spent over $11,500.00 over the past 6 months and the same engine malfunction and restrictive lights are still on
This dealer was upfront, no added fees. Worked with me to find the model I wanted and let me know when it came in.
The minute I entered they were ready for me, got a loaner car. Process took only 5 minutes. My service manager was great. All repairs were done perfect
Steve and Alex went out of there way to help me great people would recommend any time
Excellent dealer with exceptional people working there the only thing I found that bothered me was there was no paperwork to say what was done to the car.... I had to call the service department to find out what was done, there wasn?t a sticker on the windshield to say the oil was changed.
I purchased a brand new Jaguar with a clock that does not keep time. Though, they tried to repair the clock, It still loses time. This has become very... stressful.