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Reviews

Average Ratings

4.9
Average based on 301 reviews.
  • Amazing service

    To anyone who reads this post I highly highly recommend I highly recommend . karp Volvo in Rockville center Because of the respect and exper...


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    To anyone who reads this post I highly highly recommend I highly recommend . karp Volvo in Rockville center Because of the respect and experience that I was treated with when I walked into the dealership . Especially in particular this saleswoman Marianne Murphy highly highly recommend doing business with her very honest very trustworthy Very pleasant experience and transaction with her and the dealership .. And I am not just writing this . This is the truth Ladies and gentlemen . If you don't believe my words people go to the dealership and experience it firsthand for yourself Thank you

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • buick convertible

    Mike (I believe he is the Manager at Karp) was awesome! I had a few problems, ( so I thought? ) with my new vehicle, and he actually came out to m...


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    Mike (I believe he is the Manager at Karp) was awesome! I had a few problems, ( so I thought? ) with my new vehicle, and he actually came out to my car before I was taking a road trip to help me with the navigation.. it was actually reading in another state. and I didn't know how to get the navigation to recognize that the car was actually in New York, I have a convertible my roof is rattling . I brought this problem to mikes attention. Mike reassured me the part will be ordered and they will contact me when the part is in.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • buick convertible cascada

    Mike (I believe he is the Manager at Karp) was awesome! I had a few problems, ( so I thought? ) with my new vehicle, and he actually came out to m...


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    Mike (I believe he is the Manager at Karp) was awesome! I had a few problems, ( so I thought? ) with my new vehicle, and he actually came out to my car before I was taking a road trip to help me with the navigation.. it was actually reading in another state. and I didn't know how to get the navigation to recognize that the car was actually in New York, I have a convertible my roof is rattling . I brought this problem to mikes attention. Mike reassured me the part will be ordered and they will contact me when the part is in.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Don't make plans for afterwards

    They have a great selection and our Sales Person was top notch. It just took them 5 hours to sell us the vehicle. Don't make any plans for later t...

    Dealer Response

    We would like to thank you for sharing this review, Sam. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your ...


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    They have a great selection and our Sales Person was top notch. It just took them 5 hours to sell us the vehicle. Don't make any plans for later the same day! Also, even though we made an appointment 3 days earlier, the car wasn't detailed when we arrived. Then the dealer was backed up for cleaning, so our sales person tried to detail the car himself. We were still charged for "dealer prep." So I'd recommend our sales person, but not the dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We would like to thank you for sharing this review, Sam. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your experience. Regards, Karp Buick Team


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  • 1st service

    Michael Rosenberg walked me from the showroom to the service center. Once there, my car was ready in a timely fashion. I also received a free carw...


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    Michael Rosenberg walked me from the showroom to the service center. Once there, my car was ready in a timely fashion. I also received a free carwash.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Outstanding Lease Experience!

    My wife and I were in the market for a 7 passenger SUV and instantly fell in love with the Volvo XC90. Luckily we went to Karp Volvo first and con...


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    My wife and I were in the market for a 7 passenger SUV and instantly fell in love with the Volvo XC90. Luckily we went to Karp Volvo first and connected with Frank Manzo, who was an absolute pleasure to deal with throughout the process. He knew the vehicle and all options inside and out, was patient with me as this was my first my lease, and never made me feel pressured or uncomfortable while working with him. Buying a car from Frank Manzo at Karp Volvo was a first class experience all the way. Unfortunately I cannot say the same about my experience with another Volvo dealership in NW Nassau county, if you are in the market for a Volvo do yourself a favor and stop into Karp Volvo!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Appt.

    It was a pleasure dealing with a very professional staff. Michael in service could not have been more helpful. A very positive experience.


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    It was a pleasure dealing with a very professional staff. Michael in service could not have been more helpful. A very positive experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great service

    Frankie was extremely professional and knowledgeable. He was able to help me select a car that was right for me.


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    Frankie was extremely professional and knowledgeable. He was able to help me select a car that was right for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • All around fantastic experience!

    Our sales professional Mark Taub was extremely helpful and extremely accommodating. My husband and I were extremely pleased with our sales experie...


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    Our sales professional Mark Taub was extremely helpful and extremely accommodating. My husband and I were extremely pleased with our sales experience, Mark made us feel very comfortable and helped us with all our questions and concerns. I am definitely recommending anyone who is looking for a car to your dealership. Thank you again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service, clean facilities

    Courteous service staff and professional service. Work completed in a timely manner and progress was communicated to me. Overall pleasant experience.


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    Courteous service staff and professional service. Work completed in a timely manner and progress was communicated to me. Overall pleasant experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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