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Reviews

Average Ratings

5.0
53 lifetime reviews.
  • Exemplary service exceeding expectations

    I can see why this dealership has customers for life. Their honesty and integrity went above and beyond my expectations. Mike Besser and Mike McGl...


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    I can see why this dealership has customers for life. Their honesty and integrity went above and beyond my expectations. Mike Besser and Mike McGlaughlin made our buying process easy and stress-free. They only bring high quality vehicles to their lot for resale and therefore deciding on the spot to purchase the MKZ was easy for me. I made the drive from Indy to Berne on a Wednesday to test drive and returned that Saturday to pick up the car. They informed that they discovered a recall and had a mechanic coming in bright and early that Saturday to handle that before we arrived. After this no pressure buying experience, I would not hesitate to use them again and will definitely refer them to all of our friends and colleagues. They showed me what car buying is supposed to be like. Give them a call and they will find you the perfect car or maybe you'll find a new one on their lot. And while you're up there, try the Back 40 in Decatur for lunch!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Small town charm

    Loved the small town feel. Definitely worth the 60 mile round trip for the personal service and to deal with a sales staff that seems to genuinely...


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    Loved the small town feel. Definitely worth the 60 mile round trip for the personal service and to deal with a sales staff that seems to genuinely care. I plan to give them first consideration on my next purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easiest Car Deal Ever!

    What a great car buying experience! Right from the initial Email, to the personal delivery of my 2015 MKZ Hybrid, the easiest car deal ever. They ...


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    What a great car buying experience! Right from the initial Email, to the personal delivery of my 2015 MKZ Hybrid, the easiest car deal ever. They put customer service as priority one, and it shows. From answering all emails and texts promptly and professionally, to doing everything to make the transaction go as smoothly and quickly as possible, this dealership is a class act. Even when I could not make the drive from Noblesville to Berne on the day that we had agreed upon, Mike even delivered my beautiful automobile to my house for me. He spent as much time as I needed introducing me to the numerous options included in my vehicle, and even took pleasure in doing so! I cannot say enough about how wonderful this whole buying eperience was, and would 1000% recommend to anyone looking for a new Ford or a used vehicle. Thanks Mike for restoring my confidence in automobile dealerships!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Unsurpassed customer service

    These guys were fantastic, honest and friendly. They will be my first stop for future purchases of Ford vehicles. I would recommend this dealershi...


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    These guys were fantastic, honest and friendly. They will be my first stop for future purchases of Ford vehicles. I would recommend this dealership to anyone looking for a new car. Well done!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Best car buying experience

    I purchased a truck from Moser with a trade in of an older vehicle. I came from over an hour away and asked them to appraise my vehicle electronic...


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    I purchased a truck from Moser with a trade in of an older vehicle. I came from over an hour away and asked them to appraise my vehicle electronically before agreeing to make the trip to their dealership. Their appraisal came back very fair, so I decided it was worth the drive to check them out. Upon arrival, I met the salesman and the owner of the company. He proceeded to tell me the history of their dealership and treated me like I was his most important customer of the day. After inspection of my vehicle, they agreed to the value they sent me prior to seeing the automobile. Service was top notch, experience was top notch, and this dealership has earned a first look from me for all future auto needs. I was in and out in an hour....very satisfied!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Incredible experience! !

    I have never had a car buying experience like this one! have been searching for a month and worked with other dealers and they in no way compared ...


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    I have never had a car buying experience like this one! have been searching for a month and worked with other dealers and they in no way compared to this dealership in quality or integrity. Helpful, patient, honest, friendly and overall great folks! The owner answered my call, he got me a fantastic sales person, who had the financial person contact me for information (often they keep you from talking to the financial person ). We got it figured out quick on the phone so I could determine if it was worth the drive. It was totally worth the 1 1/2 hour drive and I will probably even make the drive for my service. Cute town, Berne, Indiana, not far from Fort Wayne. If you want a great car buying experience with no hidden fees, from people with integrity, go to Moser Ford, the oldest Ford Dealership in the state of Indiana and ask for Mike Besser. Be sure to meet the owner, too. His name is Jim. They do it the old fashioned way. They Rock!!!!!! Thanks guys!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A dealership beyond my expectations

    I found a 2015 Ford F150 on Cars.com that jumped out at me. I have been reluctant to even shop at a dealership because of poor treatment in the pa...


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    I found a 2015 Ford F150 on Cars.com that jumped out at me. I have been reluctant to even shop at a dealership because of poor treatment in the past. I called the dealership and they answered all of my questions and left me with a positive impression. We discussed my possible trade, and based on the discussion, I drove the 300 plus miles to Berne. I was treated courteously and honestly by Mike Besser, Mike McGlaughlin, and Jim Eicher. We agreed on the deal, (there were no add on fees) and they worked through their lunch so that I could get back on the road with my new truck. I have spoken with Mike Besser a few times since the purchase, and he has gone well beyond my expectations to take care of my requests. I definitely will contact them when I am ready for another vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding Above and Beyond Service

    I'm from Grand Rapids, Michigan. That's 3 1/2 hours away from Berne, Indiana where Moser Motor Sales is located. When I found the perfect car at M...


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    I'm from Grand Rapids, Michigan. That's 3 1/2 hours away from Berne, Indiana where Moser Motor Sales is located. When I found the perfect car at Moser first I talked with Mike B who told me everything about the car, and made me feel comfortable about making a sight unseen purchase. He then connected me with Mike M who is the finance manager. He quickly approved me and made that part a breeze. But here's the best part...how was I going to get to Indiana? They sent a driver up to Grand Rapids, Mike W...to pick me up and drive me to Indiana. I asked, "what if, when I get there I decide not to buy the car." Mike B said, "well, I guess my driver would have to take you back home." Of course I bought the car. It was perfect. As I understand it, there are people who work at Moser not named Mike, I just didn't meet them. Thanks for a great, friendly, fun, buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly, helpful service

    Great experience!! Felt like they really cared about what I wanted!


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    Great experience!! Felt like they really cared about what I wanted!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great People

    Came all the way from Georgia because of the price and no fees. Wonderful old dealership and building. Jim and Mike were great and I am very pleas...


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    Came all the way from Georgia because of the price and no fees. Wonderful old dealership and building. Jim and Mike were great and I am very pleased with their service after the sale. Thanks for a great experience. Many dealers could learn allot by following your model.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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